Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 62
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 72 Reviews
Caroline   –  
Netherlands NL
Visited: October 2015 Reviewed: Nov 2, 2015

Email Caroline  |  20-35 years of age  |  Experience level: first safari

A marvelous experience,best safari tour ever!!!!!
5/5

Communications with our tour operator(Mr.Dickson) was really tremendous.Right from the beginning of our communication with him,he was open and honest about what Adventure Africa could offer us.I don't regret choosing his service.Very accurate/punctual in every aspect.
I count myself lucky for the experience i had with Adventure Africa Expedition,safari tour was great we saw lots of wild animals and our driver (Martin) took his time to take us on game driver.
John our tour guide was very patient/punctual/attentive and took his time to explain things to us and guide us around.I will recommend everybody to take an opportunity and use their service.My gratitude to you all.

Kyle   –  
Canada CA
Visited: November 2014 Reviewed: Nov 2, 2015

Email Kyle  |  20-35 years of age  |  Experience level: first safari

Kili and Kenya - Great team, great sites, great times
5/5

Dixon, Zac, and Efram were great guides and were very friendly to spend time with. We did an 8-day trek up Kilimanjaro, then back to Kenya to meet a larger group for a two-week safari, for which I stayed one week before travelling to Cape Town. It was all great, transportation was arranged, currency transfer was arranged, food was good, and it was filled with great sites and experiences. Dixon helped to make sure any customization was handled - early travel back to Nairobi, and some items I overlooked bringing up Kilimanjaro were actually brought for me - amazing! and I'm so grateful. It is a beautiful way to see this part of Africa from great hosts!

Judy   –  
Kenya KE
Visited: December 2014 Reviewed: Nov 3, 2015

Email Judy

Excellent in every way .the homely feeling and an out of this world experience. I wud vouch for the.
5/5

I think it will be such a splendid moment.my experience with them is soo beautifully edged in our minds

Ahmed   –  
Egypt EG
Visited: October 2015 Reviewed: Nov 13, 2015

Email Ahmed  |  20-35 years of age  |  Experience level: first safari

Very good
4/5

The drivers were nice and helpful. The accommodation was decent. The trip was well-organized. The tour is worth it, and of course Massai Mara is amazing.

Stella Kamoni   –  
United States US
Visited: June 2015 Reviewed: Nov 17, 2015

Email Stella Kamoni  |  20-35 years of age  |  Experience level: first safari

My family of four had a tour to Masaai Mara and Lake Nakuru and the adventures was memorable.
5/5

We will definitely recommend it to our friends and family.

Mrs Roy   –  
United Arab Emirates AE
Visited: July 2015 Reviewed: Nov 17, 2015

Email Mrs Roy

awesome lifetime experience wth Adventure Africa expedition
5/5

We are extremely satisfied wth all the services provided by adventure Africa Expedition in our safari tour of kenya for 13 days ..wish them a very good luck and looking forward for another safari tour wth them ..

Patrick Maina   –  
United States US
Visited: May 2014 Reviewed: Nov 18, 2015

Email Patrick Maina  |  35-50 years of age  |  Experience level: first safari

Took a family vacation in Kenya for the 1st time. Great adventure. see you soon.
5/5

Communication, service and cordination was excellent.

Lucy   –  
United States US
Visited: December 2014 Reviewed: Nov 18, 2015

Email Lucy  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Lucy and not that of SafariBookings.
Needs better organization/communication
2/5

I successfully climbed up Mt. Kilimanjaro last year, but there were many things I felt the company should improve on.
#1: The day they picked me up from the airport, the driver asked if I had paid for the transport. Yes I had. I don't understand why the driver would not know this. I paid for this trip as a complete package. The tour operators should communicate this. I received no pamphlet, brochure, or information packet upon arriving at my hotel. I was told to go to bed and rest and the next morning I would be given an orientation.
#2: The morning of my trek, I woke up to have breakfast and was told I would have an orientation. I was expecting a detailed orientation, but didn't get this. Instead, a man in a business suit sat down next to me at breakfast, asked if I had comfortable shoes and everything I needed. He looked at me and said, "You look fit, you'll be fine. Your guide will be here soon." I was very shocked at how little information and preparation I was getting given how big this trip was to me!
#3: My guide was very nice and very patient. However, he spoke very broken English and could not offer me much guidance other than to walk beside me. My porters, cooks, and servers also did their job fine, but I could see that other trekkers had more guidance, advice, and preparation from their guides. They all had described a proper orientation. Their guides had devices to track their heartbeat and even oxygen supply. I had nothing.
#4: After the trek, I was transported to the hotel for my final night. I confirmed that next morning I would have a transfer to the airport. Again, I was asked if I had already paid for this. Why is there such a breakdown in communication among the staff? Anyway, I confirmed I had paid, and I wanted the pick up for 8am.
#5: The next morning at 7:55am, I report to the reception desk and ask for my driver. It turns out he already left with another customer to the airport! They left without me, and the boss had to call the driver to turn back! Both the other customer and I were frustrated by this lack of communication. Again, the driver asked if I had already paid for the service.
On a good note, prior to me booking, Dickson answered all of my questions thoroughly. He asked for all of my flight details and assured me I would be taken care of. However, his high level of professionalism led me to think that I was signing up with an organized company who managed all the details. But when I arrived in Arusha, it appears they had turned over my business to locals who lacked organization, communication, and professionalism. It's a good thing I'm an overall experienced and independent traveler and trekker who managed with such little guidance and ZERO orientation. But for someone who needs more guidance, this would be a disaster. Also, you are paying over $1000 for this once in a lifetime trek. You definitely need more than something so minimal. I honestly wouldn't recommend this company unless it's to someone I know is an experienced trekker who wants the lowest budget trek and doesn't mind little guidance and organization. I tipped my guides and porters well because they work SO HARD and deserve it. They are not educated, just extremely hard workers. You read stories about the harsh life these guys have without being paid a proper wage. I did not have the heart to complain about the service for fear they would suffer from my criticism. Truly, it is the responsibility of the tour operators.

Len Vanderstar   –  
Canada CA
Visited: November 2014 Reviewed: Nov 22, 2015

Email Len Vanderstar  |  50-65 years of age  |  Experience level: 2-5 safaris

Conscientious attention to guests and excellent safari experience and wildlife viewing accommodation
5/5

I have booked with Adventure Africa in 2010 and 2014 with large parties (12 guests +), and continue to send guests on an annual basis to Adventure Africa due to quality of service. There is always an Adventure Africa escort/guide where-ever you go to ensure that you are well attended to.

Miriam   –  
Netherlands NL
Visited: October 2015 Reviewed: Dec 5, 2015

Email Miriam  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience, knowledgeable guides, good communication
5/5

We (me and my friend) decided to travel with Adventure Africa Expedition, because of the good communication beforehand. Dickson always replied the same day and could make clear what he could offer without putting pressure on us. This gave us confidence in his service. On the day of pick in Nakuru our driver showed up later than told (2 hours later), but our 7 day safari made up for everything. We saw lots and lots of animals, had guides who knew what they were doing and who were very friendly. The programme was very diverse; gamedrives in Masai Mara and Nakuru NP, cycling in Hell's gate NP, walking in Crater Lake sanctuary, climbing Mt Longonot. It was definitely the highlight of my holiday in Kenya. If you want a holiday of good price / quality ratio, make sure you think of Adventure Africa Expedition.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 62
  • 4 star 6
  • 3 star 1
  • 2 star 1
  • 1 star 2
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