Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 67
  • 4 star 30
  • 3 star 2
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful 1-2 of 2 Reviews
Doris Murray   –  
South Africa ZA
Visited: March 2017 Reviewed: Apr 1, 2017

Email Doris Murray  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Doris Murray and not that of SafariBookings.
Disappointed. The setting is stunning, and the room was lovely - except for the bathroom
3/5

The setting is stunning, and the room was lovely - except for the bathroom. It had a very high bath which was difficult to climb in and out of. To have a shower was also dangerously slippery.
There is also a tiny step into the bathroom that one cannot see because of the black tiles. No sign or marking about the step - so I nearly tripped.
Then there are two rugs next to the bed. When you step on them they slip - I nearly fell. Unfortunately my husband did slip when he got out of bed during the night and had a very nasty fall. Thank goodness he didn’t break anything and is only bruised.

The food was good but not exceptional. The dinner on Saturday evening was a disaster because the hotel catered for a big group that had arrived, and the Lodge catered for them and ignored the remaining couples. We had no service or anybody telling what was happening re dinner.
But the biggest disappointment of our stay at the lodge were the game drives. The game driver was very nice, competent and knowledgeable. Only on the first drive did we see game close by. I realise that seeing game is a case of some luck - but one cannot see anything if there aren’t many animals in the park. To go into Kruger was totally out for me as it would have meant a 45 minute drive to the gate of Kruger. On Saturday afternoon they gave us an old, dirty vehicle that was so uncomfortable that I was in a lot of pain after the drive. It was really not a nice experience.

Franco Staffa   –  
Italy IT
Visited: April 2016 Reviewed: May 9, 2016

Email Franco Staffa

The review below is the personal opinion of Franco Staffa and not that of SafariBookings.
satisfactory but not excellent
3/5

communications before the trip were somehow slow, never complete and the cost turned out about 800 Euros more than expected for the following reasons:
1. I had to pay for the drop off of the rented car in a different town. Your agent new from the start it was to be in a different town, he should have told me immediately that his price did not include it.
2. Only when I was due to pay I was told that paying by credit card would cost me 2.5% more . Not providing proper i nformation is very close to lying.
3. The exhange rate used in quotions was way below reality.
I am happy to say that other than that there were no major surprises and the hotels were fine.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 67
  • 4 star 30
  • 3 star 2
  • 2 star 2
  • 1 star 1
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