Reviews

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Terri   –  
United Arab Emirates AE
Visited: April 2017 Reviewed: Apr 26, 2017

Email Terri  |  35-50 years of age  |  Experience level: 2-5 safaris

Uganda made extra special
5/5

Uganda is a very special country to visit, and our trip was made extra memorable because Kevin from Experience Uganda put together a great itinerary for us. He responded very promptly to queries and helped with visa application. He not only booked great lodges for us as part of our gorilla trek, he also booked better room categories. At the Nkuringo Lodge, he reserved cottages for us which made the entire trip good value for money. After our Nkuringo gorilla trek, we did a short trek across Bwindi to the Buhoma Lodge. We were well taken care of and had totally stress-free experience.

We had a few hours before catching our flight home, Kevin was kind enough to allow us the use of a day room and host us at his lovely Karibu Guest House. We are very happy to have entrusted our Uganda tour in the capable hands of Experience Uganda!

Mats Hultgren   –  
France FR
Visited: February 2017 Reviewed: Mar 23, 2017

Email Mats Hultgren  |  50-65 years of age  |  Experience level: over 5 safaris

Very professional staff and excellent follow up before during and after the trip.
5/5

We had experience Uganda to organize safari, gorilla tracking and a nice resort for relaxing. Our trip from Geneva to Entebbe could have started better not missing connection flight and luggage. However, Experience Uganda followed up and arranged transport of luggage with a small domestic airline to our safari location (Queen Elizabeth national park) upon arrival. They had identified an outstanding guide not only very knowledgeable but also very pleasant. Having been on many safaris before I learnt a lot. The same guide took us to the place of the gorilla tracking and was able to have us in a group tracking a family not close to the departure place (we wanted to walk as well). This was indeed an experience which could now be ticked off the bucket list. Experience Uganda had booked a very nice lodge near Jinja in the middle of the Nile. Here we had different activities we could choose. We took rafting which was very special and great fun. We very very much pleased with the organization and support we had from Experience Uganda. The trip was very well organized and without any hiccups after arrival. Would strongly recommend them.

Susan   –  
Nigeria NG
Visited: October 2016 Reviewed: Oct 30, 2016

Email Susan  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless travel with attentive, helpful and friendly mangament and staff.
5/5

From our very first email enquiry to Experience Uganda and all throughout our 5 day Gorilla Trekking tour which they organised, Kevin and his team were immediately responsive and helpful. Their extensive local knowledge meant our time in Entebbe and Bhwindi was both expertly guided and seamless in making connections between locations and that our travel felt safe at all times. The accommodation booked for us at Buhomo Lodge in Bhwindi and Karibou Lodge in Entebbe was comfortable, clean and serviced by the happiest staff whose wide smiles made meal times so enjoyable even though the food was already wonderful enough.
If there was anyone who delivers on a mission of "exceeding guest expectations" it would have to be Experience Uganda. Thanks so much Kevin and Lesley.

Liam   –  
United Kingdom UK
Visited: March 2015 Reviewed: Apr 5, 2016

Email Liam  |  20-35 years of age  |  Experience level: first safari

Flying Safari with Gorillas and Big Game - Wow!
5/5

My partner and I traveled to Uganda primarily to see the mountain gorillas in Bwindi. The safari that was put together for us by Experience Uganda was perfect, Kevin was very quick to respond to our enquiry and was very professional in addressing our questions and concerns. It was clear for us that Kevin had a wealth of knowledge about Uganda and his recommendations turned out to be brilliant. For example taking breakfast in 'the bush' on our final morning!

All aspects of the safari went very smoothly and we really enjoyed meeting Kevin and Leslie and their friendly team at their hotel in Entebbe on our first night. It put our minds at rest and from that moment on we relaxed and enjoyed a wonderful and exciting safari. The gorillas were simply incredible, the lodges and food were of very high quality and the professionalism of everyone we met was not to be faulted!

We highly recommend Experience Uganda and we are already planning a return visit with friends of ours in the near future!

Gordon, Ellyn, and Sarah   –  
Uganda UG
Visited: March 2016 Reviewed: Mar 26, 2016

Email Gordon, Ellyn, and Sarah  |  50-65 years of age  |  Experience level: first safari

Fantastic experience - staff, housing, and food were great - highly recommend!
5/5

Overall, it was a wonderful experience in every way. The stress of planning for the trek was removed once we turned things over to Kevin and Leslie at Experience Uganda. They took care of everything, prepared itineraries, and followed through on every detail. All of the staff associated with the Karibu Guesthouse and Buhoma Lodge were friendly and helpful. The food was great, and the accommodations were excellent. For small groups (or for large groups with a large budget), we highly recommend flying from Entebbe to Bwindi. It definitely added to the experience, as it was quick and easy, and you were able to see so much more of Uganda from the air. The gorilla trekking experience was magical, and the staff made sure we were placed with the right group of trekkers for our ability level. Experience Uganda exceeded our expectations, and we highly recommend them!

Elizabeth   –  
United States US
Visited: February 2016 Reviewed: Mar 8, 2016

Email Elizabeth  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was ideal start to finish
5/5

I feel very lucky to have found Kevin and Leslie and Experience Uganda! First Kevin immediately responded to my request to book a trip on very short notice. He suggested we talk on the phone so that he could get a perfect sense of exactly what would work for me. After calling me the next morning, Kevin had everything lined up for me within 24 hours. With only two weeks notice for my trip, he was able to secure my permits and flights without issue. He was responsive and professional the whole time.
I stayed at Karibu Guest House where Kevin and Leslie and their staff greeted myself with open arms and even arranged to have my friends come for dinner and a shower during their layover. The guest house is lovely and could not be a more perfect retreat in Entebbe. I then flew to Bwindi where I stayed at Buhoma Lodge which could not be more charming. Service and food was incredible at both locations!
Overall everything not only went perfectly smoothly, but Kevin and Leslie could not have made me feel more welcome, taken care of and happy!
I highly recommend Experience Uganda!!!!! I would give them 6 stars if I could.

Cilka   –  
United States US
Visited: September 2021 Reviewed: Oct 1, 2021

Email Cilka  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, honest, and knowledgable
5/5

I did extensive research before picking Experience Uganda. We went for 12 days around Uganda to Murchison NP, Bwindi NP, and Jinja. I was very happy with my experience. The person who owns it, Kevin, is extremely knowledgeable about Uganda and worked closely with me to customize my perfect trip. He was responsive, honest, and professional at every step. His suggestions (and guide selection for Murchison) added tremendously to our experience. Once we landed at the Entebbe airport we were taken care of from start to finish down to tiny details - the trip was seamless. Highly recommended.

Vicki & Ed   –  
United Kingdom UK
Visited: February 2019 Reviewed: Jan 25, 2020

Email Vicki & Ed  |  35-50 years of age  |  Experience level: first safari

The most amazing experience!
5/5

We booked our fantastic 10-day Uganda experience with Kevin who answered all of our questions and concerns before we left.
When we arrived in Entebbe we were met by Keven, Bex and Brett who talked us through our trip and we had a lovely dinner and nights sleep.
On our first morning we were met with Kamye who was our guide through the trip. What he didn’t know about Uganda, it’s history and it’s wildlife isn’t probably worth knowing! He made all the journeys between stays enjoyable and knowledgable, with little stop offs along the way and interesting detours to our destinations.
We went to the Kibale Forest and the Gorge for chimp trekking, Queen Elizabeth park for game drives, stayed in Mweya lodge, and did the boat trip which was beautiful-I’ve never seen so many hippos! This was a definite highlight for me.
We also went to Bwindi and did the gorilla trek which was just the most amazing and humbling experience I will never forget!
I could go on and on about this holiday (and also our honeymoon). The company is brilliant and for anyone unsure about Uganda, I (Vicki) am not and ‘outdoor’ person at all, worried about creepy crawlies, trekking...everything, but once I was there I needn’t have worried. Thank you Experience Uganda team for such experience.

Chris and Richard   –  
Spain ES
Visited: September 2018 Reviewed: Jan 12, 2020

Email Chris and Richard  |  65+ years of age  |  Experience level: 2-5 safaris

Outstanding, every detail thought about, personal attention, excellent food and staff.
5/5

We were so, so happy with the personal and sincere attention. Anyone would have their work cut out trying to find a better experience of Uganda. The managers, Kevin, Brett and Bex were so attentive to every detail and really listened to you when you wanted to talk. Nothing during the whole of our 10 day holiday was disappointing. The food was scrumptious and the rooms spotless and cheerful.

Caroline Wishart-Young (Formerly Turnbull)   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 26, 2019

Email Caroline Wishart-Young (Formerly Turnbull)

Professional, Friendly and Knowledgeable
5/5

We booked a 2 week safari with Experience Uganda for our honeymoon and wasn't really sure what to expect, we didn't know anyone who had been to Uganda before but the reviews from others who used them spoke very highly of their experiences so we decided to give it a go. The booking process was easy, we were apprehensive about sending money to Uganda so used a credit card to be safe but Kevin (The Managing Director) confirmed he received all of our funds without any issues and that our trip was booked. Communication with Kevin was very quick and he was able to get us answers to things straight away.

From the moment we arrived in Uganda to the moment we left, the team at Experience Uganda were amazing. We were welcomed at the airport by Patrick who took us to their lodge Karibu to meet the rest of the team. Brett and Bex were incredibly friendly and welcoming they really made you feel at home. We were shown to our room by the lovely girls who work at the lodge and given time to relax before meeting with Brett to go over our busy itinerary. He provided us with all the information we needed to know, from giving us maps for the places we were visiting, telling us what to expect at certain points in our trip and also giving us a lovely handcrafted book with our itinerary and permits in it that we needed.
We were picked up the following day by our driver/guide Kamya. Such a wonderful man! His knowledge of the areas we drove through and the animals that we saw on our trip was truly outstanding, there wasn't a question we asked that he didnt know the answer to! He made the long journeys between national parks bearable by telling us interesting facts about the areas and also comparing them to our life back in the UK.
All the game drives, boat cruises and treks that we went on in our time in Uganda were wonderful, it was all organised and they provided a professional but friendly service. Kamya even gave us the opportunity to try some street food which was delicious!
The itinerary we agreed on was full of lots of exciting things to do in each place we visited and there was also an element of flexibility in it, so some afternoons we could decide to either do a game drive or have the afternoon at out leisure, the choice was ours.
The lodges we stayed at ranged from luxury to economic, some being in the middle of a rain forest with baboons roaming the grounds, others being on the edge of a river where hippos come out and graze at night! Again the staff in these lodges were all friendly and happy to help in any way they could. Food was incredible and all lodges offered a meat or vegetarian option for their mains.

We will definitely be returning to Uganda at some point in the future, it is a truly amazing country, filled with beautiful National Parks and friendly people.

Thank you again to everyone at Experience Uganda for your hospitality!

Average User Rating
5.0/5
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