Reviews

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Alicia   –  
United States US
Visited: March 2018 Reviewed: Mar 13, 2018

Email Alicia

Kevin with Experience Uganda was phenomenal. I couldn't have asked for anything more. Truly.
5/5

From the first email to the drop off at the airport at the end I can't say enough about our trip. Every detail was well thought through, lots of great attention on how to take care of visas, reminders to ensure we were ready, drivers present to pick us up, an invitation to spend 5 hours at the guest house instead of being stuck at the airport. They thought of EVERYTHING. Our stay was impeccable. I commented to the people that I traveled with that I never write reviews and I was eager to write one for Experience Uganda based on their level of service and detail. I've traveled quite a bit and have never had an experience so well thought out. I would travel with Experience Uganda again in a heart beat.

Meggan Kimberley   –  
United States US
Visited: January 2018 Reviewed: Mar 18, 2018

Email Meggan Kimberley  |  50-65 years of age  |  Experience level: first safari

Our trip in Uganda would not be the same without Kevin at Experience Uganda!!!
5/5

From our first email to Kevin about the trip until we got on the plane back to the US, the attention to us and the details were outstanding! He made our trip of a lifetime exactly as we wanted. The guides he sent with us were amazing and now we are hooked! We are already coming back and will use Experience Uganda again!

Trushi   –  
United Kingdom UK
Visited: April 2018 Reviewed: Apr 24, 2018

Email Trushi  |  50-65 years of age  |  Experience level: over 5 safaris

Gorilla trekking was one of the Best experience of a lifetime. Thank you team Experience Uganda
5/5

Experience Uganda was the best agent I found. From the moment we made contact all the information regarding gorilla trekking was very efficiently sent. Kevin was very knowledgeable about every aspect of our trip. He made the right recommendations and created a perfect itinerary that was well presented.
Our flights from Entebbe to Kihihi were booked instantly and gorilla permits obtained straight away almost 9 months in advance! Just before our arrival to Entebbe, we were well briefed by Kevin.
At Entebbe Airport we were greeted by Sam who drove us to Karibu Guesthouse in a beautiful setting. Brett and Bex warmly received us and briefed us very well for our gorilla trip.
After a lovely breakfast in the verandah surrounded by the lovely garden, we headed back to the airport to fly to Kihihi.
Mahogany Springs Lodge was beautifully located surrounded by Bwindi Forest.
After a briefing from our official guide Rita, our trek began with two rangers and amazing porters without whom we would have had many slips and falls!
After two hours trekking in perfect weather, we met trackers who had located the gorilla family in the bushes. Seeing these beautiful animals was the most magical and awesome experience! We were so lucky to see a Silverback, Blackbacks and babies at a very close range. It was our best hour and every second worth it.
We descended back to the Ranger’s reception to receive certificates for our achievement!
Next day we were back at Karibu where we enjoyed warm hospitality once again. We had freshly prepared lunch, shared our gorilla stories with Brett and Bex. It was then time to say goodbye.
We highly recommend Experience Uganda for gorilla trekking to all for their thoroughness, efficiency and organisation. We have already tempted many friends!
This was one of the best holidays we have had.
Thank you very much Kevin, Brett, Bex and the team.

Paul   –  
United Kingdom UK
Visited: June 2018 Reviewed: Jul 12, 2018

Email Paul  |  50-65 years of age  |  Experience level: over 5 safaris

Safari and Gorilla trecking
5/5

The itinerary was exactly what we wanted with the suggestions of Ugandan Travel being absolutely spot on. They listened to what we were looking for and designed a safari for us rather than the standard itinerary used by most companies.

All staff involved were very friendly and knowledgeable and extremely well organised.

We have travelled in Africa and internationally extensively but this was easily one of the best experiences I have had by some distance.

Alison   –  
United Kingdom UK
Visited: June 2018 Reviewed: Jul 13, 2018

Email Alison  |  35-50 years of age  |  Experience level: over 5 safaris

Highly professional, knowledgeable, and tailored the service to us
5/5

Experience Uganda used their excellent local knowledge and contacts to put together a fantastic trip. They gave good advice about where to go, where to stay and sent practical tips pre-arrival (even down to instructions for uploading visa photos). Their own staff were extremely helpful, friendly and knowledgeable. The lodges all gave excellent service, personal touches and were of a very good standard with great food. The safaris, gorilla & chimp trekking and river trips were all well organised and used local guides, which led us to some great animal sightings. I would highly recommend this company.

John   –  
Australia AU
Visited: June 2018 Reviewed: Jul 16, 2018

Email John  |  65+ years of age  |  Experience level: over 5 safaris

They were very caring and provided a personalized approach which was appreciated.
5/5

The personalized communication between us and Experience Uganda staff was exceptional. The tour driver/guide was caring and knowledgeable. The safari exceeded our expectations. The scenery, accommodation provided and our interaction with the staff at lodges, the local communities as well as our tour leader were outstanding.

We were able to see and interact with both gorillas and chimpanzees as well as experiencing true tropical rain forests. The bird life was also extensive and easily viewed.

In all - a wonderful experience.

Brendan Parkes   –  
Australia AU
Visited: July 2018 Reviewed: Jul 31, 2018

Email Brendan Parkes  |  50-65 years of age  |  Experience level: 2-5 safaris

A once in a lifetime experience, to tick off "No.1" on my bucketlist.
5/5

Experience Uganda was fantastic in all aspects of a Tour Company. Kevin rang me in Australia after my inquiry, relaying what I wanted to do in Uganda.
Trekking Silverback Gorillas in Bwindi Forest had been "No.1'' on my bucketlist for many decades.
He quicly put tgether a great Itinerary, that included staying at a Volcanic Lake resort, Trekking the Gorillas, organising accomadation at a beautiful guesthose close to Entebbe airport called Karibu, transported us to Jinja and back so we could experience Wildwaters Resort and rafting on the Victoria Nile. His staff were awseome and nothing was any trouble with Brett explaining our trek prior to departure with great advice.
I wish we had longer to explore Uganda, as I am sure Kevin and "Experience Uganda" could have planned more fantastic experiences.

Now back to my bucket list.......

Linda   –  
United Kingdom UK
Visited: July 2018 Reviewed: Aug 18, 2018

Email Linda  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic - definitely recommend Experience Uganda
5/5

We were extremely impressed with all aspects of the service we received from Experience Uganda, from our initial booking, to getting advice ensuring we got what we wanted from the holiday, through to packing advice. All aspects of the service was extremely professional.

When we arrived in Uganda everything was well organised and seemless handled.
All members of their staff went above and beyond in all areas.

Loz   –  
United Kingdom UK
Visited: August 2018 Reviewed: Aug 24, 2018

Email Loz  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficient, Professional & Friendly
5/5

We finished our tour this morning and have had a great time. We researched quite a few companies & found Experience Uganda to be the most efficient, informative and the best value. We were a bit nervous about sending payment to a company based outside the UK but Kevin was happy to speak with us on the phone and efficiently confirmed when payments were received etc. After listening to what we wanted he put together an excellent itinerary, willingly and quickly getting back to us with different options of e.g. lodges & activities etc. He worked within our budget with no pressure on trying to increase our costs....although we did end up choosing some fantastic accomodation!
We started and ended our stay at Karibu Guesthouse, which was excellent. Staff were great as was the food and accomodation. All airport transfers for were organised for us, as was everything else!
Of course, we went to see the gorillas, which were amazing but we also discovered a whole lot more. We would definitely use this company again.

Chris and Richard Ashford   –  
Spain ES
Visited: September 2018 Reviewed: Sep 30, 2018

Email Chris and Richard Ashford

Out of all the African vacations we've taken Experience Uganda were by far the best company ever.
5/5

Experience Uganda were so good in every way, way beyond our expectations. Communications never a problem, service from all staff excellent. The rooms were spotless, the food scrumptious and the Lodges were all very good, Karibu and Engagi lodges were beautiful. Our driver on the safaris couldn't have been more gracious, accommodating and thoughtful. The riverboat safari was also excellent and the guide couldn't do enough for us.

Average User Rating
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