Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 43
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 44 Reviews
Trishna   –  
United Kingdom UK
Visited: August 2023 Reviewed: Sep 2, 2023

Email Trishna  |  35-50 years of age  |  Experience level: first safari

Trustworthy, well organised and tailored to perfection! Highly recommended Reny Safaris
5/5

We booked a 10 day safari experience with Reny, months in advance and totally did not know what to expect. Japeth was brilliant with his communication at every single step of the process. He created a personalised itinerary for us which included Masai Mara, Lake Naivasha, Amboseli, Tsavo East and three nights at Daini beach resort. David and Elisha, our guides were knowledge, kind, funny and did not hesitate to go the extra mile to provide the most fantastic experience during our entire holiday. We choose the open top safari vans instead of the jeep and each van was very comfortable for a family of four. There was plenty of bottled water always available. The guides ensured we saw all the big fives plus many many more animals and some predators, very up and close too. Their patience and experience helped us to not only spot animals but understand their stories too. We stayed in 5 different lodges and at the beach resort in the end. Each accommodation was unique with great ambience, food and facilities. Our children 14 and 12 years enjoyed the facilities at the lodges in the evenings. Japeth took extra care to ensure we get the best rooms with sea view in the beach resort which was a great extra touch. He arranged the scenic train travel for us from Mombassa to Nairobi on the way back which was a pleasant experience. Japeth, David, Elisha and Walter were available for our airport pick up and drop off. The masaai village visit, the zebras trying to cross the Mara river, picnic in the park on day two, lake view cottage at Naivasha, sunset at Tasvo East, view of Kilimanjaro from Amboseli park, the white sands of Daini beach and the Animal Stories which I still dream about. We cannot thank Reny Safaris enough for this unforgettable experience. Thank you!

Wilai Deelert   –  
Thailand TH
Visited: May 2019 Reviewed: Jun 7, 2019

Email Wilai Deelert  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Wilai Deelert and not that of SafariBookings.
Bad travel agent in Africa
1/5

Me and my husband booked 6 days 5 nights safari tour in Kenya with this company. Ms.Regina and Jecton the driver were cheating people.
They changed our itinerary on spot. They tried to avoid to pay for the National Park to save the budget which makes us miss the morning and evening safari.
One day on our itinerary, we have to do evening safari in Amboseli National Park but the driver try to delay the drive to arrive late in hotel because he doesn't want us to visit the park and he can save at least 140 us dollars.
We paid money for safari but we miss two times Safari because of this bad people, Regina and Jecton
Don't use this company if you don't want to disappoint with your Safari experience..

Reply from Reny Safaris
Reply from Reny Safaris
Posted on Aug 28, 2019

First of all we appreciate Wilai Deelert for them giving us an opportunity to serve them on a successful trip generally save that little misunderstanding on park fee in Amboseli at the tail end of entire trip.
The 6 days safari through Masai Mara, Lake Nakuru + Amboseli all on Sopa lodges generally went on so well. The matter on contention is pegged on Amboseli Sopa proximity to the park, this being outside the park made their game drives in/out of the park as quite different from Nakuru's or Mara's whose locations are within the park boundaries.
The game drives had to vary from arrival to departure during these 2 nights at Amboseli National park - timing being a factor here we had to have an early exit to meet shuttle bus at Namanga for Arusha/Tanzania transfer.
The couple were extending their tour at the end of Amboseli visit to Tanzania (on their own) and we had booked a connecting shuttle bus from Nairobi to Arusha through Namanga border town, so we had to make a transfer drive across the park in time for the bus schedule . At this point we had to make a re- entry pass through Amboseli park as the only convenient and shortest way possible to get over to the border point to catch the bus. It was in order, so we told them we will pay park fees twice as a rule to the authorities. But from the on set they regarded us as 'cutting down costs' on them as if intending to charge extra or double on the demand and were going to spare less time for the sake of 'catching' a bus ...It did not go down well for them ( Wilai Deelert) as this developed into disagreement of opinion between us but we could not risk missing the bus for their transit either.
We however did not wish to push the whole issue too far so we humbly backed down and recently asked for their address and sent them the money as a way of solving the misunderstanding - a refund of $ 120 dollars was made despite their refusal to undertake surcharge as demanded by park authorities - hoping this will be a settlement point. We are glad they have not mentioned any unethical reaction nor sub standard service or missed on any offer that we had charged for but failed to provide. All the services went on smoothly and we beseeched them to get to know that adventures sometimes do take a little changes at times to meet up to the planned schedules so as to fulfill expectations We beg for our due respect after responding to their demand of the $ 120 dollars that we have remitted to them so far and had the hope this matter was settled. We look ahead to provide very quality services with dedication to every client who comes our way, Thank you!

Jana   –  
Czech Republic CZ
Visited: January 2018 Reviewed: Jan 29, 2018

Email Jana  |  20-35 years of age  |  Experience level: first safari

Perpect trip, an unforgettable experience, good organisation, reliable company. We recommend !
5/5

We were on safari for 5 days. (Maasai Mara, Naivasha, Amboseli). We enjoyed our stay as much as possible. Regina, Francis and George are really good team. Our driver George was a very experienced driver and guide. He knows a lot about animals. It was really amazing time. Thank you very much to Regina Safari for unforgettable holidays in Kenya ! We recommed this company !!

Sarah   –  
United States US
Visited: August 2023 Reviewed: Aug 13, 2023

Email Sarah  |  35-50 years of age  |  Experience level: first safari

Reny Safaris brought to life a trip we could only imagine.
5/5

We had a great experience working with Reny Safaris. Japheth was our contact person and was an excellent communicator. He was flexible with dates and helped to make sure we had everything we needed before we arrived in Kenya. He continued to check in throughout our 10-day tour to ensure we were having a great trip and even arranged a driver for an extra day we spent in Nairobi after the tour. Elisha was the perfect guide for us. He was friendly, dependable, and sought out experiences. He also allowed us to make the trip our own, not pushing a specific agenda. The trip would not have been so amazing without him there. We stayed at 4 different lodgings, each with ample comfort and delicious food. There was plenty of bottled water in the van to keep us hydrated while on the road and on safari. Over the 6 days of the safaris we saw the big 5 as well as a multitude of other animals, identified by name for us by Elisha. We saw some special areas like springs and lava rocks, too. We spent 3 days at Diani beach, a beautiful, relaxing way to cap the tour. The express train back to Nairobi was a fun experience. I highly recommend Reny Safaris and the 10-day tour. It was a great value for the support, no-stress planning and travel, and wonderful tour.

Samantha   –  
Taiwan TW
Visited: June 2023 Reviewed: Jun 20, 2023

Email Samantha  |  20-35 years of age  |  Experience level: first safari

It is amazing! A best tour that I’d never had.
5/5

I joined a five days Safari tour with four friends in June 2023.

The overall experience is fantastic!

On the first day, when we arrived at the Nairobi airport, three Reny guys picked us up. Reny guys and Kenyans treat us like their friends in this unfamiliar country, giving us an excellent first impression of this country.

During the five-day Safari tour, Elisha is the best tour guide, helping us to solve the travelling issue patiently. When we found the Big Five in the national park, Elisha professionally contacted other tour guides from different companies via radio to see the lions, cheetahs, elephants, etc. He tried his best to complete our requests for the Kenya Safari tour. In addition, we are four girls without males to attend the Reny Safari, and it is safe and comfortable to make friends with Elisha.

Again, Reny’s Safari is impressive!

Dina   –  
Egypt EG
Visited: January 2018 Reviewed: Jan 22, 2018

Email Dina  |  20-35 years of age  |  Experience level: 2-5 safaris

Very satisfying
5/5

The driver George had excellent navigation skills, sentrim camp was very good and we had a pleasant stay.

Marc Joye   –  
Belgium BE
Visited: October 2016 Reviewed: Oct 23, 2016

Email Marc Joye  |  50-65 years of age  |  Experience level: over 5 safaris

Not the biggest but certainly one of the better safari agencies
5/5

Together with 3 Belgian friends I booked a 16 days safari with Reny Safaris. It revealed to be a very good choice: all bookings were well made; the manager regularly got in contact to find out if everything was okay; the car was very reliable (no breakdowns); and the driver was not only excellent as a driver, he also turned out to be a fantastic animal spotter!

Francky & Ingrid   –  
Belgium BE
Visited: October 2015 Reviewed: Sep 18, 2016

Email Francky & Ingrid  |  35-50 years of age  |  Experience level: 2-5 safaris

The wonderfull experience in the wildlife of Kenia
5/5

We are very satisfied about the company of Regina and her staff. We had a very warm welcome at the airport. They organized a very beautiful trip of 17 days through the national parks of Kenia. The trip was amazing and we saw a lot of game. We had a good driver (Patrick) he gave us a lot of information and he did everything so we could see the migration of the gnoes. Thanks to Reny safaris we had the time of our life, a great safari experience, nice memories and wonderful pictures...

Lee McManus   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 31, 2024

Email Lee McManus  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb! Wonderful safari experience, well organised couldn't of asked for much more.
5/5

We booked a 5 day safari with Reny Safaris visiting Lake Naivasha, Lake Nakura and the Masai Mara. Japeth was a pleasure to deal with, working with our schedule to minimise any extra hotel days. We were picked up from the airport and travelled straight to the first lodge and took an afternoon boat ride on lake Naivasha seeing loads of hippos and fish eagles. Elisha our driver was very friendly and knowledgable he was happy to leave early enough on the next day to have extra time on the afternoon game drive in Lake Nakura National Park, where we got to see Rhinos although at a bit of a distance, there was also loads of zebras, girafes, buffalo, monkeys. It was a really good afternoon drive. The next morning we then travelled to the Masai Mara, we even saw elephants on the road before we even reached the lodge. We then took another afternoon game drive. I don't this we could have asked for much more. Looking at a cheetah nearly go and run for prey and seeing a lion sleeping under a tree were a highlight for me. There was many other animal and I don't think I'll forgot the bull elephant spoilt most of my pictures as he was a bit excited and I think he was looking for a mate.
I would highly recommend Reny Safaris and I would definately use them again. Elisha was the best driver. The lodges were great, we always had water available. The organisation was spot on and the price was great value. We truely enjoyed the trip.

Alexandros   –  
Spain ES
Visited: August 2023 Reviewed: Sep 4, 2023

Email Alexandros  |  20-35 years of age  |  Experience level: first safari

Delivered on everything they promised and even more!
5/5

Once in Nairobi, Japheth and Edwin arrived right on time to collect us and bring us to Masai Mara national park. They were exactly on time and we had no issues whatsoever. The drive to Masai Mara was very pleasant, the car was in excellent condition, very clean, comfortable, and we had great conversation with Edwin. He was happy to stop at any point we wanted to see views, take photos etc.

Once we arrived, again Edwin was completely flexible depending on if we wanted to go on a drive that evening or relax at the lodges etc. We opted to go for a drive that evening, full drive the next day and a half-day drive the following day. Edwin was more than happy to take us as we requested.

On the drives, the car was extremely comfortable and Edwin was a great driver. We always felt safe in the car and we were happy that Edwin was a very ethical driver, avoiding driving too close to animals as some other drivers seem to do. Apart from being able to answer every question we had, Edwin was also knowledgeable on how the animals behave and there were times where all drivers went one way but Edwin when another so that we could get an even better view - and it always worked! On the other hand, he was always quick to move to anywhere in the park that had a high-interest animal such as cheetahs, lions, even the black rhino!!

Our return was equally as comfortable. In Nairobi Japheth came out to visit us with a little token of appreciation which we greatly appreciate. These small touches made a lot and made our experience of Kenya and the Kenyan people even more amazing than it already had been. I would recommend Reny Safaris to anyone thinking of going on one.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 43
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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