Professional driver guides
Kichaka Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2016)
- Member Of:
- Kenya Association of Tour Operators, Ecotourism Kenya & The Blue Company
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $400 per person per day (USD, excl. int'l flights)
Reviews
Email Matt | 35-50 years of age | Experience level: 2-5 safaris
Fantastic safari, excellent customer care
I can highly recommend Kichaka as a safari operator. We travelled to Amboseli, Naivasha, Nakuru and the Mara over 9 days, and had an an amazing experience.
We had been on the brink of booking with Kenya Walking Survivors Safaris and were incredibly lucky we didn’t (read the TripAdvisor reviews!). Naturally we were therefore a bit apprehensive when booking through another local operator, and chose Kichaka as they are members of KATO so that we felt we had some sort of financial protection. We needn’t have worried. Geophrey was incredibly helpful in putting together a suitable itinerary, answered all emails promptly and allowed full flexibility with regard to itinerary and accommodation choices. He kept us informed about bookings, sending confirmation vouchers and updates. He also met us at the airport on arrival, along with our guide Victor, to double check we were happy with everything. The Kichaka office were constantly in contact with our guide throughout the trip to ensure everything was going to plan.
All the accommodation choices as recommended by Geophrey were excellent, very comfortable with good food and exemplary service.
Our guide Victor was without doubt the star of the show. Throughout the trip he was friendly, enthusiastic, incredibly knowledgeable and clearly keen for us to see as much as possible. This was exemplified by taking a couple of detours on entering the Mara late in the afternoon to see a leopard and a pair of cheetahs, even though we had been on the road for many hours and the easy thing would have been to head straight to the camp for the evening. Despite him feeling a bit under the weather for the last couple of days, his mood never dropped.
On returning to Nairobi we were once again met by Geophrey to see how we’d enjoyed the trip, and gather any feedback we had on possible ways to improve their service. Judging by the number of different companies’ safari vehicles we saw on the road, this is clearly an incredibly crowded marketplace and we felt that Kichaka’s focus on customer service helps set them apart from their rivals. We would have no hesitation in using their services again.
IN
Email Ujwala | 20-35 years of age | Experience level: first safari
Kichaka surpassed every expectation I had regarding my African safari
Thank you Kichaka for what can only be described as an experience of a lifetime. From our arrival in Nairobi to th end of our safari tour, Kichaka ensured the utmost comfort and a fantastic safari experience Special shoutout to our tour guide / driver Bonny. He was exceptional, and went above and beyond his job description to ensure that there were zero glitches in our trip.
AE
Email Vinod | 35-50 years of age | Experience level: 2-5 safaris
Jackline, Anthony and Victor took great care of us and gave us some unforgettble memories.
Very prompt with their responses. Always on time and very accommodating of all our requests. They arranged a wonderful tour guide in Victor who ensured we had some great game drives.
IN
Email Maneck J Patalwala | 50-65 years of age | Experience level: 2-5 safaris
WOW....keep up the performance
Hi this is Maneck, from India,
We booked a 10 day Safari + beach tour with Kichaka
From day one , Jackie our tour planner / consultant gave us some +ve experiences, she was all ears and was very helpfull with our planning
On the ground, SAM our guide cum driver was "absolute"...hats off to you SAM..keep doing what you are doing; and you are doing it really well.
Form receiving us at arrival, to seeing us off at the airport - and in between (when the frlight got delayed), they came up with surpsire snack packs for us to the airport ..!!!!
Overall a 5* experience
Keep it up Kichaka...
Regards
maneck & gang
DK
Email Dorthe Vindal | 50-65 years of age | Experience level: first safari
Park tour to Masai Mara
My daughter and myself had the best possible experience going to Masai Mara. First of all thanks to the advice from Stephen, downgrade the accomodation a bit and upgrade your park drive so it is only you and your family with the driver. We had a fantastic 3 day tour, during the travelling had long conversations with our driver about Kenya, the history and challenges. Moreover, we had fantastic days on the plains where Apolo our driveer could tell us all about the animals and the birds. An educational journey I will never forget. Stephen and Apolo, thank you for giving us an unforgetable insight to wild life and Kenya. Julie and Dorthe, Copenhagen, Denmark
PH
Email Marlo | 20-35 years of age | Experience level: first safari
They are very accommodating as what you would expect from a tour/travel agency.
They arrive on time to pick us up. They are very accommodating that make us feel welcome and comfortable during the entire tour. They do not bother to stop so that we can have the sufficient time to enjoy the scenery and experience the wilderness. They let us see even the small animal to have the complete experience. And they brought us home safely after the trip ending the journey with a group picture. It is really a wonderful experience with Kichaka Tours and Travel.
IN
Email Ratna | 35-50 years of age | Experience level: first safari
Very prompt and excellent service. I would be more than happy to recommend them!
All queries from our side was promptly answered and a variety of suggestions were given as per our requirements. They were even cheaper than others as we had taken quotations from 4 different tour organisers. We had alterations a a couple of last minute cancellations but they were very helpful in doing the same with minimum charges.
CA
Email Ava | 20-35 years of age | Experience level: first safari
Excellent and professional
Excellent, well-organized and professional. I went with my family and the entire family had a great experience. We were also able to customize our itinerary. Accommodations, food, and game tours were all amazing. Highly recommend. They were also incredibly responsive before the tour and helped us organize everything we wanted via WhatsApp.
DE
Email Elena | 20-35 years of age | Experience level: first safari
Fabulous!
We had an accelent trip thanks to kichaka tours!
We were very happy we selected kichaka tours, from the beginning the communication and organisation was very professional. The pick up from the hotel and the hole trip was perfectly planned and went without any problems.
One of our chosen lodges had some water leak problems the day we wanted to check in and couldn't offer our room as planned, Mariel from kichaka called us during our drive to the lodge, told us about the inconvience and allready had found an other lovely lodge for us, very nearby the originial one, so we drove there straight without any hassle - such a great service!
Also thanks to our guide Charles we were able to spot all the animals we wanted to spot - including the big five of course! He really is a great guide, who had a lot of experience and expertise. Unlike other guides that were just following the crowd, he was able to track the animals all by himself, read their drivings and notice little changes in the behaviour of the wild animals, so he figured out there were some carnivores nearby. Through this we mostly were the first spotting the animals and had the best view, directly front row! Thank you Charles for making this experience as unforgettable as it was!
US
Email Harry | 65+ years of age | Experience level: 2-5 safaris
Well prepared.
We had a great experience working with Kichaka Tours. The booking and payment process was very easy. Our guide was well informed. The accommodations were exactly what we wanted.