Diani Beach head office
African Mosaic Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- Kenya Association of Tour Operators & Tourism Regulatory Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $70 to $190 per person per day (USD, excl. int'l flights)
Reviews
Email Mark | 35-50 years of age | Experience level: first safari
Proceed with Caution
Think twice before booking!
Unfortunately this did not turn out well. We haven't been to Kenya yet so our experience with African Mosaic Tours has made the last week or so very stressful and manic.
At first, Max, the CEO, was friendly, very quick at replying and put together a safari pack we were happy with. We sent across our deposit to the link that Max provided, he confirmed he had received it and we were set to go. Happy days! Or not…
I messaged Max last week to update my contact details and he came back to me in his usual quick response time but on this occasion accused me or being a fraud, that I was playing a “ game “ and that they have never used that payment option before, therefore, he has not received our deposit. My partner called him but he was aggressive and rude to her on the phone and he has now ceased communication with us and appears to be ignoring emails from other people who are trying to get to the bottom of this. We were, and still are, baffled as to what has happened here. What boils my blood is his outright lying. Everything he denies is in the email communication between us. I have the payment link, I have payment confirmation and I have a screen shot from Max showing my money in their account.
It doesn’t look like this is going to be settled through Max and African Mosaic Tours since they’re ignoring emails so I am going to have to find the answers through other routes. We have since booked another safari which just looks incredible but I would very much like my 1700USD back from this company.
Think long and hard about booking with this company. I’m sure they do and have provided safaris in the past but if this experience has happened to me then it can happen to others too.
RO
Email Adi | 35-50 years of age | Experience level: over 5 safaris
Promising young operator with good potential and alot to learn about international tourism
To speak the language of $ easy but to prepare expected results for tourists is harder than last years: draught turned vegetation in black, killed and dispersed wild animals in Tsavo, petrol cost high as in Europe, $54 entry visa + $62 park fee per day = less tourists and more pressure on safari tour operators. After 4 days in Tsavo West -Amboseli-Tsavo East with 2 hours game drive in the morning + 2 in the evening, I wished I had a better customized tour/tourism info and spent 2 days in Amboseli instead of Tsavo East. The bad trick allowed on safaribookings with safari vehicle I paid for JEEP but got a Van - so disapointed. Learning the language of results is the key to steady long-term tourism. I could see now why Tanzania is on top.
DE
Email Lars Paradies | 50-65 years of age | Experience level: over 5 safaris
A friendly guy who was always looking for the time to ensure, we are not too late for activitys
The planning was excellent. It's not my first time in Kenya and not the first Safari. Tour was planned like I have requested! Prize was okay!
We have seen lots of animals in this amazing nature!
Only the fact, that the tourist hotspots were chosen for the brake was anoying!
I requested the driver to stop somewhere else because it was my 6th Safari and I know and HATE all these restaurants (incl. shops).
My wish wasn't followed and I had to waist my time there. I have bought food @ an petrol station because another brake wasn't performed ☹️!
CO
Email Viviana Grisales | 20-35 years of age | Experience level: first safari
Good
The experience overall was good.
We made a tour in Kenya and Tanzania. The first part of the tour was with Alexander in a van. The tour guide was not that good as his English sometime wasn’t really clear. More over I don’t advise you to choose the van, as the roads are not suitable for this type of car.
The second part of the tour was with Bashir in a 4X4 and this was amazing. He was a great driver and guide.
US
Email Andrea | 50-65 years of age | Experience level: first safari
Thoroughly enjoyable!
We loved our two day safari experience with Ben as our guide. Starting with the hotel pickup, Ben shared interesting tidbits and insights throughout the trip as well as educating us about the animals we were seeing. He was patient, stopping whenever we saw (or thought we saw) wildlife. The van was clean, there was plenty of water, and we felt completely safe. We stayed at Voi Lodge which we found charming and rustic (no TV) though completely modern. The meals were served buffet style and offered many delicious options. We enjoyed our food while observing wildlife gathering at the watering holes below the covered open air dining room. The whole experience was delightful.
NL
Email Christina And Erwin | 50-65 years of age | Experience level: first safari
Its a good agency for booking a safari
We had a good contact with Max before we go on safari, our guide/ driver Julius was a good driver and guide, he also spot a lot of animals and nows much things to tell us about Kenia. And if we go back to Kenia we book our safari by Max and driver/guide Julius again.
BE
Email Ellen Truijen | 20-35 years of age | Experience level: 2-5 safaris
Very good organisation, punctual and correct.
We booked several tours with this organisation. All of them were very well organised, especially the 3 days safari tour to Tsavo East and Ngutuni Park. The lodges that were booked during this tour were excellent! Amazing food, outstanding service, high level of comfort, ... If you had special wishes you could ask to adjust the tours accordingly.
The drivers were punctual and took our wishes into account. Plenty of water bottles were included in all of the tours.
The communication in advance of the bookings was very clear.
We were a family of 8 people and we would definitely recommand African Mosaic Tours.
Email Bob | 50-65 years of age | Experience level: 2-5 safaris
Good choice!
If you want a safari these are the men for the job.
This safari was from Mombasa and we'd already had a safari from Nairobi earlier in the holiday with a different company where things had not gone according to plan and we were worried that this would be a repeat performance. We needn't have worried; this was a totally different experience and we quickly felt at ease and started to enjoy ourselves.
We opted for airport transfers and Max, the boss-man himself, was there waiting for us, with a big sheet of paper with our names on held high. We have often had problems of one sort or another with this type of meeting, but this time it was perfect.
On the day the safari began he was again already waiting for us when we came down to reception and introduced us to our driver & guide, Bashir. Bashir is a star. We saw and learned more than we had expected thanks to his comprehensive knowledge and helpfulness. The safari bus was in good order and he kept it clean & tidy, unlike some others we saw. Throughout the safari Bashir made sure we were well watered, well informed and as comfortable as possible, given the condition of the 'roads', and always seemed to know where the animals were to be found. We were always delivered to and collected from our overnight accommodation on time and it was always of the quality we had chosen, although there were a couple of substitutions - this is normal, and was explained early on in our booking.
Once again, on our departure, Max was waiting for us and we were taken to the airport in good time in the comfort of his personal car.
A safari is not something we'll be lucky enough to do again for a few years at least but when we do we'll be knocking on Max's door for sure.
Amazing experience in contact with wild nature
I chose African mosaics safari for Clear and friendly staff, they initially rcroaonded fast to my queries, and had competitive prices for safaris, I went on a 4 days safari at Masai Mara, accommodation was simple and clean permanent tends, I enjoyed the three days of safari in the wild. Driver/ guide was good and knowledgeable,I would us d then when I and if I go back to Kenya
GR
Email Maria | 35-50 years of age | Experience level: first safari
Unforgettable Kenyan Safari with African Mosaic Tours
Our safari in Kenya, arranged by African Mosaic Tours, was amazing. Max helped plan everything perfectly. Our driver, Omar, was fantastic! He drove safely on Kenya's tricky roads and kept us updated on our schedule so we didn't miss a thing. During our safari, Omar shared interesting facts about the animals we saw, making the experience even better.
We explored Tsavo East and West, Taita Hills, and stayed at Saltlick Lodge and AA Amboseli Lodge, where we had unforgettable nights. Overall, our safari with African Mosaic Tours was incredible. Omar's care and expertise made it truly special. We highly recommend them for an unforgettable safari adventure in Kenya.
