Reviews

Sort By: Date Most Helpful Rating 11-20 of 48 Reviews
Zexi   –  
China CN
Visited: October 2023 Reviewed: Dec 12, 2023

Email Zexi  |  20-35 years of age  |  Experience level: first safari

EXPERIENCED driver&guide recommended
5/5

My friends and I ,6 people, booked a tour with Ruphina, 7 days 6 nights, with 4x4, during the chinese national holiday. The travel experience is very good, mainly for the following reasons: the driver is very experienced, the travel agency describes truthfully, deals with integrity, and the travel agency reception staff will make reasonable suggestions to us.

Jon   –  
Austria AT
Visited: October 2023 Reviewed: Oct 29, 2023

Email Jon  |  50-65 years of age  |  Experience level: over 5 safaris

A splendid service oriented concierge
5/5

6th safari in my life. Best one ever. Saw so many baby animals. A baby topi just learning to stand. Baby cheetah and giraffe and hyenas and so on. Saw every animal in the big 5. Driver was great with our kids.

Felipe Bernal   –  
Colombia CO
Visited: July 2023 Reviewed: Oct 15, 2023

Email Felipe Bernal  |  20-35 years of age  |  Experience level: first safari

Best Safari Company. Totally recommended
5/5

We had a dream safari trip to Masai Mara all arranged with Kenia Safari Arcade. Edith was great helping us solve any inquiry and fit all our needs.

We reviewed many companies before our trip and don’t retreat going with Safari Arcade. Everything exceeded our expectations. Selected hotel was perfect and game drives we so much fun.

If you are planning a trip to Africa don’t hesitate going with this company. I definitely recommend it.

Justine   –  
United States US
Visited: August 2023 Reviewed: Sep 25, 2023

Email Justine  |  20-35 years of age  |  Experience level: first safari

An Unforgettable Safari in Kenya
5/5

If you're looking for an incredible safari experience in Kenya, look no further! We booked through Kenya Tulia Safari Holiday Arcade and had the most amazing six-day safari. Ruphina--our trip coordinator--was highly responsive and kind. She organized a specialized itinerary specifically suited to our preferences and hopes for a safari experience, including an amazing hot air balloon ride over the Maasai Mara. Gideon--our driver--was highly knowledgeable, kind, and funny. We could not be more thankful for Kenya Tulia Safari Holiday Arcade (especially Ruphina and Gideon) for an unforgettable experience.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 27, 2023

Hello Justine, thank you for your positive feedback I am really glad that you had a wonderful time with us and that you enjoyed your trip. Thank you for booking with us and looking forward to planning your next trip. Be sure to recommend us to your family and friends too. Cheers!!

Vera   –  
Netherlands NL
Visited: September 2023 Reviewed: Sep 21, 2023

Email Vera  |  20-35 years of age  |  Experience level: first safari

Amazing experience and great service
5/5

We had an amazing trip in Masai Mara and Lake Nakuru! Our driver and guide, Joe, was kind and knowledgeable and could answer all our questions. He made sure we had the best experience, finding all the animals (we got the big five!), all with excellent driving in sometimes difficult terrain. Although our onward flight to the beach got changed to an earlier time, he made sure we had enough time to pass by lake Naivasha for a boat ride, which was great. Also, Ruphina from the office checked up on us multiple times to ensure all was good. Overall, a great trip with good value for money. Would recommend!

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 27, 2023

Hello Vera, I am glad you had a good time and also got to see all the big 5. Hope to plan your next safari soon and don't forget to recommend us to your family and friends.

Wong Ying   –  
China CN
Visited: August 2023 Reviewed: Aug 17, 2023

Email Wong Ying  |  35-50 years of age  |  Experience level: first safari

Perfect Family Safari Tour
5/5

Perfect family safari tour to Kenya in August, 2023. Margaret has helped us in planning and booking this 12-day tour from May and has given great suggestions on including Aberdare, Ol Pejeda and Naivasha in the itenerary. The dirver Anthony was very experienced and knowledgeable. With his professional guide, we were able to see all animals we wanted to see and the amazing Mara crossing. I would definately recommend Kenya Safari Arcade to everyone. They are a reliable and trustworhy agency.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Wong, this is wonderful to hear, and we really appreciate your feedback. Please be sure to recommend us to your family and friends.

Barry   –  
United States US
Visited: July 2023 Reviewed: Aug 2, 2023

Email Barry  |  65+ years of age  |  Experience level: first safari

Delivered as promised
5/5

From the booking to Safari was a great experience. Margaret was very helpful and reliable getting safari confirmed.

Joe is very prompt, polite and very safe driver. We were able to see lots of animals and Joe had patience so we could take the pictures we wanted.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Barry, thank you very much for your review and we appreciate the kind words. Looking forward to planning your next safari.

Qin   –  
China CN
Visited: July 2023 Reviewed: Jul 25, 2023

Email Qin  |  20-35 years of age  |  Experience level: first safari

most unforgettable memories with Kenya Safari Arcade!
5/5

Just returned from Kenya! This seven day journey is unforgettable for life! Ruphina is the most patient customer service I have ever seen in my life! when planning the trip, because the number of people and time of travel had not been determined, the travel plan was constantly modified midway. But Ruphina never complained and promptly provided us with helpful suggestions and quotations. During the trip, every hotel we stayed in was very great and the food was also very tasty. We enjoy the ultimate cost-effectiveness at such a price!
Driver Peter is also great! Patient helpful calm and experienced, he took us to see various animals we wanted to see, and the distance was very close. Even the visitors from other groups couldn't help praising that we met a good driver after seeing our photos!
Anyway, thanks Rupina and Peter. We will definitely go to Safari in Africa again! I will choose them again when I go next time!

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Qin, thank you for your review and we are really happy to hear that you had a great time and that you also loved our services. Looking forward to planning your next safari and be sure to also recommend us to your family and friends.

Tanya   –  
United Kingdom UK
Visited: January 2023 Reviewed: Apr 14, 2023

Email Tanya  |  35-50 years of age  |  Experience level: first safari

Fantastic personalised service.
5/5

From beginning to end the communication, friendliness and attention to detail was fantastic. I cannot speak highly enough of Blessed Edith and her company. She replied swiftly and informatively to my (many) emails.

This was our first ever time to Kenya and we were travelling with an 8 year old and an 11 year old. Edith took this into consideration with her itinerary suggestions and accommodation from our initial list of things we wanted to do and areas we wanted to travel. The service was so personalised to us as a family as so flexible which made the planning stages so enjoyable.

Any worries we had (as this was our first ever visit to Kenya) disappeared the moment we were met at the airport and taken to our first hotel and our continued days.
From the beginning of our tour to end our drivers were friendly and happy to be flexible in the itinerary and always on time. The vehicles were always clean and comfortable with water available. The drivers were easy to contact via text or telephone as well.

The Masai Mara was a definite highlight of our tour (incredible) but Amboseli and Lake Nakuru did not disappoint with unique lodgings and incredible views of the animals and the most fantastic guides. Edith also has a few wonderful surprises organised for us which again highlights how she always went above and beyond. We have memories that will last a lifetime.
I cannot recommend Kenya Safari Arcade enough and cannot wait to plan to come for the migration on our next visit with them.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Tanya, thank you very much for your review and the positive feedback. Looking forward to planning your trip again. Don't forget to recommend us to your family and friends.

Santiago   –  
Colombia CO
Visited: August 2022 Reviewed: Mar 22, 2023

Email Santiago  |  20-35 years of age  |  Experience level: first safari

Very confident, very kind, everything was reallty good!
5/5

We really enjoyed the trip, everything was as we planned. The hotels (serena hoteles) were amazing! it was a really good experience, the guide was a very good, respectfull guy, he knows everything about the animals and Masai Culture.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 28, 2023

Hello Santiago, thank you very much for your review. We really appreciate you choosing us to book your safari. Looking forward to planning your next trip and please also recommend us to your family and friends.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 6
  • 3 star 0
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