Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 55
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 55 Reviews
Claude & Shelley   –  
United States US
Visited: May 2025 Reviewed: Jun 7, 2025

Email Claude & Shelley  |  50-65 years of age  |  Experience level: first safari

These folks make magic, Disney has nothing on them!
5/5

I’m not one to complete reviews, ever. Good or bad, I make mental notes and talk to my friends. This trip, however, was the single most amazing travel experience I’ve ever had and I feel compelled to share. The folks at Safari Arcade www.kenyasafariarcade.com out of Nairobi made sure that every moment of our trip was magical, they built an itinerary that was exhilarating and thrilling, and got better EVERY DAY!

The first leg of our journey was a Samburu Elephant Bedroom Camp https://www.atua-enkop.com/elephant-bedroom where we shared our front porch with elephants strolling by for a drink and a troop of baboons living their best lives.

Next we were on to the Solio Lodge https://www.thesafaricollection.com/properties/solio-lodge/ where the accommodations were well over five stars. Our drives there got us face to face with White and Black Rhinos along with Leopards and Lions!

Finally, we ended at Giraffe Manor https://www.thesafaricollection.com/properties/giraffe-manor/accommodation-manor-house/ , my wife’s favorite animal, this was the cherry on top of a very rich and rewarding sundae. We fed and interacted with these graceful giants up to 18 feet tall.

No word exists to express how good the service was at ALL of these locations. They provided things we didn’t even know we needed. This trip was well worth everything that went into making it happen. Special shout out to Albert our driver from Safari Arcade, we spent many hours with him and he was beyond kind, funny and extremely accommodating.

Leigh Alderman   –  
United States US
Visited: April 2025 Reviewed: Apr 20, 2025

Email Leigh Alderman  |  50-65 years of age  |  Experience level: first safari

Kenya Tulia Safari - look no further for your safari hopes and plans
5/5

I sought more than a handful of quotes for my safari while in Kenya (Masai Mara, and Lake Nakura), but I was ultimately sold by Kenya Tulia Safari's responsiveness, clear attentiveness to even the minor details in my quote request, and proactive guidance (without my asking). Still, once you pay, you never know if such stellar customer service will remain. They did - and then some. They worked with me every step of the way, and even offered to assist me with a few other items not tied to my safari - and did assist on one of these when I requested. It's so awesome (and settling) to have a constant and responsive contact in a country you're preparing to travel to when communications there can sometimes be not as constant. Faith - who was my "faithful" constant and who worked with me on all the details is amazing. Ndirangu (Peter) was a most knowledgeable tour guide who ensured I saw and experienced everything I had hoped - and more. As important to me, he was extremely conscientious of respecting the animals with his careful driving and ensuring I could get close enough for that "winning" shot, balanced with respecting the needs of the animals for space. I saw many tour guides/trucks not doing this - instead distressing the animals by getting too close to them. They really went the extra mile and they would be my go-to for any future safaris in Kenya. I highly recommend you check with them for your next safari adventure in Kenya if you want to be in responsive, kind, knowledgeable, and careful hands.

Adiba   –  
United States US
Visited: January 2025 Reviewed: Feb 24, 2025

Email Adiba  |  20-35 years of age  |  Experience level: first safari

Attentive
5/5

We had an amazing time in Africa! Our tour was organized exactly as promised, and everything exceeded our expectations. The hotels were fantastic, the price was perfect, and the all-inclusive resort made our stay completely stress-free.

A special thanks to Edith—we would choose her again and again for any future trips to Africa. And our driver, Chris, was outstanding! During our 6-day trip, we felt incredibly safe and well taken care of.

Highly recommend this tour agency for anyone looking for a seamless and memorable African adventure!

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Mar 8, 2025

Hello Adiba and thank you for your positive feedback.

We are glad that you enjoyed your trip in Africa. Thank you for giving us the opportunity to serve you! Much appreciated :)

Judit   –  
Hungary HU
Visited: January 2025 Reviewed: Feb 8, 2025

Email Judit  |  35-50 years of age  |  Experience level: first safari

They created a diverse, well-balanced package with varied stays and an amazing safari experience.
5/5

Our 8-day safari through Masai Mara, Lake Nakuru, Amboseli, and Taita Hills was an absolutely unforgettable experience! The organization was excellent, and we loved the variety of accommodations included in the package. It was great to try both camping and staying in stunning lodges, which made the trip even more special.

Our guide, David, was fantastic—friendly, flexible, and very knowledgeable. He never rushed us, unlike some other safari drivers, allowing us plenty of time to observe the animals and fully enjoy each moment.

We were lucky to see an incredible amount of wildlife, including countless elephants, giraffes, and big cats, as well as many adorable baby animals. Every day was filled with unforgettable moments.

After the safari, everything was smoothly arranged for our trip to Diani Beach, which was the perfect way to relax after such an amazing adventure.

We highly recommend this experience with Kenya Safari Arcade to anyone looking for a well-organized and truly memorable safari!

Hasan al nuaimi   –  
United Arab Emirates AE
Visited: September 2024 Reviewed: Oct 15, 2024

Email Hasan al nuaimi  |  20-35 years of age  |  Experience level: 2-5 safaris

Great and enjoyable experience.
5/5

Very supportive and helped with every request. The comlany went over and beyond to make sure our experience was wonderful. Thank you faith and thank you john our guide for the trip.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Oct 16, 2024

Hello Hasan. Thank you so much for your lovely feedback. We are very happy to be of help in planning your safari to Kenya and hope to see you back again soon.

PV.   –  
Thailand TH
Visited: September 2024 Reviewed: Sep 18, 2024

Email PV.  |  35-50 years of age  |  Experience level: 2-5 safaris

an amazing safari trip with reliable tour operator
5/5

We had a fantastic 4-day safari, filled with memorable wildlife sightings and stunning scenery. We booked a tour with Ruphina. She was very helpful and reliable.

The open air vehicle, wildlife sighting, and hot air balloon ride, with perfect weather and breakfast views, were highlights. We managed to spot all big5 and other animals.

There was a minor scheduling issue, but it was resolved swiftly. We suggest providing updated itineraries to avoid such issues in the future. Our drivers, Peter, was professional and punctual, while Duncan's wildlife knowledge and his enthusiasm stood out. Overall, we greatly appreciated the Safari Arcade team's efforts and had a wonderful vacation.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Sep 19, 2024

Hello and thank you for your feedback. We are happy you had a wonderful time and also glad that your issue was resolved swiftly. We'll be sure to provide updated itineraries in the future too and looking forward to seeing you again.

guo ben   –  
China CN
Visited: August 2024 Reviewed: Aug 23, 2024

Email guo ben  |  35-50 years of age  |  Experience level: first safari

they provide good driver guide, equipment and service
5/5

i think the best thing in this travel is the experience of driver guide John. it is so valuable. he could go to the lion place, leopard place accurate and quickly. so we have more time to see the most important view the crossing in masai mara. and he know when and where and how the crossing would happen. we take a long time to wait in the place he suggest. and we saw the crossing finally. we are so lucky. and lucky to have a good driver.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Aug 23, 2024

Hello Benyu. Thank you so much for your review and glad you had a nice time. Will also be sure to let your guide John know of your good feedback. Looking forward to welcoming you to Kenya again!!

Carrie   –  
China CN
Visited: July 2024 Reviewed: Aug 8, 2024

Email Carrie  |  35-50 years of age  |  Experience level: first safari

Reliable, responsive, overall superb tour operator
5/5

Ruphina (planner/organiser)'s response to our questions were timely. She had a very good grasp of our concern and problem and arranged the trip accordingly. When there was change, she informed us well ahead. The accommodations were nice as well. (I would suggest to add some description on the rating of luxury for those not familiar with the Nairobi hotel system).

Peter, our driver/guide, arrived on time everyday and accommodated our requests on animal viewing and time schedule. He is also very knowledgeable on the animals and well connected with the local communities to find the animals.


Overall it was an excellent experience. I recommend Kenya Tulia Safari Holiday Arcade to my friends. One suggestion, I would offer alternative flights to substitute for the long drive between Nakuru to Amboseli to Nairobi.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Aug 12, 2024

Hello Carrie. Thank you so much for choosing to travel with us and we are very happy you had a wonderful time. We are also glad you loved your driver guide and will be sure to give him your feedback. Looking forward to receiving you again!

Peter   –  
United States US
Visited: July 2024 Reviewed: Jul 21, 2024

Email Peter  |  20-35 years of age  |  Experience level: first safari

Kenya Tulia Safari Holiday Arcade was helpful in answering all of my questions along the way!
5/5

I had an excellent experience with Kenya Tulia Safari Holiday Arcade. Ruphina was my point of contact and was always prompt and thorough in communication. This was my first safari experience, and Ruphina made it easy to work through all of my questions. Additionally, I had some last minute changes and requests that were all managed with kind flexibility. Overall, I found Kenya Tulia Safari Arcade to be an excellent choice that provided great value for the cost and was thorough in communication to ensure the safari went smoothly.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Jul 23, 2024

Thank you Peter for choosing Kenya Tulia Safari Holiday Arcade for your safari. We're glad that you enjoyed your adventure with us and we'll be sure to let Ruphina know of your positive review. Looking forward to hosting you again :-)

David Parody   –  
Gibraltar GI
Visited: July 2024 Reviewed: Jul 16, 2024

Email David Parody  |  50-65 years of age  |  Experience level: 2-5 safaris

Can't be anything better around
5/5

KSA must be amongst the best customer experiences ever. From start to finish they have been superb, fast and full of helpful advice. The custom itenerary was a perfect fit both in duration as well as the accommodations chosen. I couldn't speak any more highly of Ruphina and her team. Would choose them again anytime and recommend them to my family and friends.

Reply from Kenya Tulia Safari Holiday Arcade
Reply from Kenya Tulia Safari Holiday Arcade
Posted on Jul 17, 2024

Hello David!! Thank you so much for your great review. We are really glad you enjoyed your holiday with us, and we'll make sure we inform Ruphina of your positive review, of her and the team. We can't wait to host you once again in our lovely country!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 55
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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