Bushbaby Calls Team
Bush Baby Calls
- Located In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- HATAB, BOGA & Botswana Tourism Organisation
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $270 to $870 per person per day (USD, excl. int'l flights)
Reviews
ES
Email sergio navarro | 50-65 years of age | Experience level: over 5 safaris
DANGER!! A genuine Swindle of touroperator in Bostwana.
The worst safari ever!!
Last October we went away to Bostwana a group of 6 persons in a safari of 13 days, 12 nights. We contract months before across the local agency Bush Baby Calls LTD since the price that offered us for the itinerary for that we look was not bad (The major mistake that we committed). His manager, such a Mogakolodi Serumola, was the one who was answering to our post office on our doubts. To reserve he asked us for an anticipation of 50 % of the price of the safari. Hitherto all good, but when we come there everything was from bad to worse and almost at all it was adjusting to what we contract. Our safari would begin in victory Falls and from there we would go to the Kalahari to be rising for the Delta of the Okavango. The manager, a scoundrel, only faced the consequences the day of beginning of the safari to appear and, overcoat, to take the rest of the money. Then it never faced the consequences in spite of living through situations of extreme gravity. Always he was throwing the fault to his workers. (In spite of being whom I receive and with whom we contract, the very inept one was exempting his responsibilities blaming his workers as if his workers were not of his responsibility).
To begin, the first day took from us the food that was included (also we had to pay to us of our pocket the breakfast in the hotel K1 in spite of being included in the price). It did us to lodge at Matswere Gate's very same entry and not at the approved camping. It made us encamp opposite a few destroyed and sickening baths riddled with scorpions and spiders (we have photos). In addition one of the clients was a major person and we ask him expressly that we wanted the shop of encamping with bath in his interior since this person was needing in the nights of going to the bath. It ignored and this 70-year-old person, I spend an authentic Calvary every night. His workers were excusing themselves of everything and were sending us to speaking with the manager, such a Mogakolodi Serumola that was never giving solutions and was escaping of everything. For limit, the land rover that gave to us (a land cruiser) defective wine with the ruadas in poor condition (even that of supply). In the first days the wheels failed in diverse occasions and we lost a lot of time changing them. In a safari you can puncture because it is normal; what is not normal is to come already of before hand with all the ruined ruadas, especially when the voyage for the country was going to be hard. But the worse thing was for coming, to the third day we were preparing to leave the desert to go to Moremi and they returned to trump the tyres. They left wire drawing us in the middle of the desert more than 4 hours.! Without water or coverage to call nobody!! He had to be a companion the fact that sim was giving his card to the driver in order that it could call the manager because none of the workers had balance. After a few hours ms late, the manager us tarjo a wheel to be able to go out of there (they were trumping 3 wheels and only it us brought one). We ask for explanations him for the condition of the car and of our safari of evening in Moremi that we it had lost since we do not come in time to the reservation and he said to us that we should not worry that we would do safari by night. Obviously it was a lie. We did not do safari not in the evening not by night in spite of having paid them. This it was the last time that we saw the manager. Nevermore it faced the consequences in spite of the multiple incidents that we would continue having and his vague promises of which it would be there or it is. A person's fraud.
We come to Moremi and, not only we did not do safari of evening by night since it us nor had promised, if not that the camp was a disaster. The showers had not even water. In spite of being almost 5 hours thrown in the desert of the Kalahari more the distance that we had to cross there was no water in the showers. The minimal thing that it is necessary to to do before sending a few clients to a place (independently of what they pay) is to make sure that expires with the minimal services. It did not even do it. It had clear that it was not going to face the consequences and his employees were not moving a finger invoking that they did not know anything. Everything was a disaster. We were thinking that already at all it could go to worse. And we are wrong.The car was continuing so bad. Stopping every little for the condition of the wheels. They promised us to change it when we were coming to Maun and, again, they us lied. They did not do it.
In Khwai it happened a little that I do not wish anybody. Already everything was a disaster. This man had ruined the vacations and it never faced the consequences. When we come to the area of Khwai proceeding Moremi's, we did safari in route until there came the hour of returning to the camp. The case is that for very incredible that it seems …! We never come!. The chauffeur put to look for the camp and … he did not find it. It started raining, key the night and the driver continued turning looking for the camp and …! Nothing!. The people started becoming very nervous until it made clear to us that he was not finding the campsite, which was not where it had to be. It was a closed night, was raining and was not giving us solutions. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. We demand to speak with the manager and it was not answering this one to the telephone. It gave an assault to a companion of stress. Finally it stopped in a position of rangers to explain the situation to them and for our surprise and without saying anything to us, a land rover was raised and left with them. It was totally surrealistic. It left wire drawing us in the middle of the sheet in the middle of the night. We had to sleep without supping on in a few miserable houses of a few women (surely women of rangers) that we find in the middle of the Bush. Two we sleep in the kitchen in the soil and other 4 in the exterior in a minishop because we were not fitting all in the miserable house.! This was already what fulfilled the glass!!. Everything was one it defrauds and they never gave to us solutions. When we come to Chobe, our last stop before returning Victoria Falls, it took from us one night that we had included and paid. Very scoundrel wanted to take us one day in Chobe in spite of having it quite full (invoices, contracts and itineraries in our hand) and it made us pay the income to the park invoking that then would pay it to us. Lie did not pay them (we have the income to the park) again, ever.
In end, a hell of trip with a disastrous company. The worse thing through that I have never lived in my trips. A manager who is a scoundrel and a compulsive liar. Flee of this company. Do not leave you to be deceptive either for his initial comity or for his prices. The cheap thing works out expensive (to us very expensive). Only I regret not having had time to denounce him in Kasane.
FR
Email PETIT | 65+ years of age | Experience level: 2-5 safaris
Very good experience thanks to the driver and guides, poor concerning the organisation and camp
Our experience with Bushbaby call has generally been good thanks to the wonderful guide driver Messe who knows perfectly the parks and tracks to follow near the animals, thanks to him who was for us a permanent ray of sunshine, always at the listen, kind and interesting, we will never forget the wonderful moments spent with him. The other two people who looked after us were also perfect and the cook was very knowledgeable.
On the other hand, there is much to complain about the organization of the trip. We took the BBC taxi, he drove us to the border, we were cared for by a charming young woman who had to make the connection with cars and staff, we waited in vain for the boat to the meal and the cruise that never came to get us, we had thanks to the young woman was able to embark on another boat that hosted us and gave us a very pleasant time and we shared the meal of tourists on board . On our return we waited a long time for the cars
The camp proposed was summary, one of the beds could not be used because dangerous (part had been forgotten) one could say "Wild camp" whereas we had reserved in comfortable lodges and that the person in charge of BBC had told us we provide the equivalent. Fortunately we kept one of them which allowed us to sleep well, restore and wash ... a real pleasure in Mogothlo that we had paid before and accomodations for our guide. On the other hand, we had no problem rectifying the bill which included an undue performance and we spent a wonderful day in mokoro with our friends ...
We had left a tip for the mokoro staff that was not paid to the recipients when the tour took place, so we poured it a second time ...
I think that BBC is an agency that has to make a lot of progress to offer the best services and that the staff that accompanies the tourists has been perfect for us.
IE
Email John | 50-65 years of age | Experience level: first safari
Great first experience of a safari.
Initial contact & general communications - strong, lots of emails and phone calls to ensure our trip was well organised.
Trip was well structured. Guide gave excellent service finding animals. explaining about different animals, tracking, local culture. He worked very hard, maximising the time on game drive. Lots of fun with him!
Camp location was wonderful - overlooking river where we saw Hippo, Elephant, Giraffe, lots of birdlife.
Comfort was basic but this was fully explained to us in advance. Food was good.
I would recommend this company and team strongly
Email Josephine Tjirongo | 20-35 years of age | Experience level: first safari
Had quiet great experience with Bush Baby Calls.
The service was good we had a great experience at Okavango Delta and Moremi, especially the trip to the Delta was more marvelous the Moroko Experience with the polars. The team was friendly and helpful,and their Chef Kilos was the Legend.
DE
Email Stefan | 50-65 years of age | Experience level: 2-5 safaris
Good Tour but Payment must be changed
Did Mokoro Cruise and Inner Delta Cruise. Was excited and the Guides have been very friendly and always on time. But on both days we startet not as requested with a coffee and a sandwich after reaching the Starting Point! there was lunch with the coffee and sandwiches and the lunch bag. I did prefer a coffee first in the morning and not at noon! That could be do better. And the payment from oversea is terrible, because cant pay by Paypal or Credit Card. A bank Transfer from Europe costs a lot of money! Did that to secure the Bookings, The rest I payed in Cas!! So you neehd Cash Dollars a lots during the whole tour! That must be better! Anyway - the Tours ve been very good,. Thanks
CN
Email Patrick Bao | 20-35 years of age | Experience level: over 5 safaris
Very nice trip with the professional guide Mr. Captain and the lady chef, unforgettable!
We went to Moremi Game Reserve, it's all good except the too long driving distance, I highly recommend you to fly in. It's a nice trip with the professional guide Mr. Captain and the lady chef as well as Mr. Mg himself who accompanied us all the way, unforgettable scenic trip! Bush baby Calls is trustworthy and I will think about more future cooperations.
FR
Email Yazid | 35-50 years of age | Experience level: over 5 safaris
Perfect!
Very good organization, professional and very experienced drivers, cook worthy of a great chef. I absolutely recommend.
IL
Email EF | 50-65 years of age | Experience level: first safari
Very well organized
Educated, knowledgeable, experienced, and highly motivated guide.
High quality camping facilities including full meals ( even gluten and lactose free as requested), restrooms and a shower.
Highly friendly staff.
FI
Email Alex and Sinikka | 50-65 years of age | Experience level: over 5 safaris
Very accommodating and always available to assist at all times so as to give you the best experience
Best value for money. Always thriving to leave you satisfied at all times. I Will recommend all my friends and colleagues to use this tour operator when visiting Maun.
Email Gabriel Nacho | 35-50 years of age | Experience level: first safari
good and very perfect experience!!!!!!
We came from Namibia to a wonderfull reception and excellent services by bush baby calls and the crew, we were welcomed and travelled to a camp in Moremi Game reserve of Xakanaka,we were met by roadblocks of big elephants and we were travelling through the sandy roads of the desert and mophane bushes,the quietness and songs of birds were amazing.At night since our campsite was near the river we were amazed by the roaring hippos which were fighting in the river,we had a wonderful seven nights in this area,we proceeded to savuti and we were met by large pride of lions with cubs on the road sleeping,many buffalos,impalas,the vegetation was totally different from one are to onather.the service of the game rangers we meet at the entrance wa cool,everyone smiles and greet you on the way.Nice Botswana and Nice Bush Baby Calls and staff.
See you and thank you
Gabriel