Discovery Transfer and Tours
- Located In:
- Size:
- 1-5 employees (Founded in 2012)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $350 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
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Email Brendon Smith | 20-35 years of age | Experience level: first safari
Great Tour & Business
I had the pleasure to take a tour with these guys, and everything was fantastic. I booked way ahead, so much so that they were not offering my tour by the time I was set to go. This was no problem, as the owner of the business, Fanuel took me on the tour himself. I booked the budget camping tour, which was very comfortable, and my guides Seven and Shawn did a great job helping us make camp and preparing great meals each night. As my partners continued on a different leg of the tour Fanuel picked me up and we headed for Etosha. Fanuel upgraded me to a lodge, which was an incredibly nice gesture. In Etosha, our guides were great at knowing when and where to go, and we saw everything we wanted to see, including 40 elephants in one spot, which they had never seen before. It was a great experience with excellent customer service. If I'm ever in Namibia again, I will definitely use their company.
JP
Email samuraikensuke | 35-50 years of age | Experience level: 2-5 safaris
Great! Delicious lamb chops at the camp. All the guides are good people!
All of the guides, Mr. Fanlo and Mr. Seven, were very kind and sent me back and forth to the restaurant at night.
Let's enjoy the Namib desert!
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Email Chloe | 20-35 years of age | Experience level: 2-5 safaris
Such an amazing experience
My friend I loved our 3-day Sossusvlei trip with Discovery!! Fanuel and Lukas helped us with everything and has made our journey much more convenient and fun. They were just like our friends who made tons of jokes and interesting conversations along the trip, and were very patient and responsive to help with our needs. The scenery of Sossusvlei was absolutely gorgeous and a memory of a lifetime. I’m so glad that we chose them and would recommend them to everyone who’s looking for a beautiful experience in Namibia.
Email Collin | 20-35 years of age | Experience level: 2-5 safaris
Proffessionalism
Impeccable service guys were very professional I would definitely use them again
Email Pamela | 20-35 years of age | Experience level: first safari
A definite do again
Service was beyond expectations making the experience a time of my life.
CA
Email Francois Nantel | 20-35 years of age | Experience level: first safari
Fanstastic from A to Z
All communications were well handled by Discovery, in a positive and effiscient way. As per the service and tour, it exceeded our expectations.
In fact, eventhough there was a last minute cancellation from other clients on our tour (which necessarily impacted their benefits), they fully honoured their commitment, where other company might have rebooked us elsewhere or simply cancelled. We belive this tells a lot about Discovery's professionalism. Special thanks for Seven, our knowlegeable guide and Famuel, the owner, for the personalised management of our trip. Cheers!
Reply from Discovery Transfer and Tours
Posted on Feb 8, 2019Francois Nantel
Thank you so much for taking time to review our service. I am very glad that you have a wonderful time with our company.
As a company, we will continue to learn and improve our services.
Fanuel
Responsible and professional
Fanuel, the owner of the operator was very professional accomodating. He was very prompt and efficient in communication.
My mon was sick during the trip and he took care of her by giving extra help. The accomodation was nice and calm in nature and the food at the lodge was very satisfactory.
My comment for improvement would be that there was a quite long wait between the schedule, which is understandable in some occasions given the circumstances and location of the national park. It would be better if this is informed to the customers in advance.
Oversall, Discovery Safari is a reliable tour company and recommendable.
Reply from Discovery Transfer and Tours
Posted on Feb 8, 2019Soo
Thank you for your review. We are pleased to hear that you were happy with our service.
We look forward to keeping up the 5 star standard and your continued support.
Fanuel K
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Email Haniya | 20-35 years of age | Experience level: 2-5 safaris
If I could rate this tour 0 stars, I would
We traveled with Discovery for a 3 day Sossusvlei tour in Namibia. This was hands down the worse tour I've ever been on in my life. Right from the beginning the tour was riddled with problems. There was a cockroach infestation in the truck. We weren't served breakfast or lunch on our first day. After being picked up, we spent 2 hours handling logistics of the tour (signing papers, picking up camping gear for other travelers, stopping for groceries). These were the least of our problems. They set us off on this tour in a car that had terrible mechanical problems. We drove through 6 hours of gravel road on shock absorbers that were not working causing headaches and three blown tires. Our tour guide left us on a stretch of deserted road (in the car) for 2.5 hours to go get help. Definitely not what anyone would want on their vacation.
Reply from Discovery Transfer and Tours
Posted on Dec 30, 2018Good day Haniya
We would like to offer our deepest apologies for the trouble you had to experience with our company. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect. We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very sorry that this happened to you but rest assured it won’t happen again.
This is clearly a mistake at our end and we take responsibility for it. To make things even better, we have taken a number of measures to ensure that this error and similar mistakes do not happen again in the future. It is due to you that we have realized this and we thank you for sharing your experience with us. We prefer to learn and improve under better conditions but sometimes this is just not possible. One more time we apologize for this error and we hope to keep you as part of our valued customer base for a very long time. Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you. Best Regards
Best regards;
Management
Email Mr S | 20-35 years of age | Experience level: 2-5 safaris
Perfect holiday destination
We decided to go to Namibia for a tour under Discovery transfer and tours and What a wonderful time I had with my fiance. The tour guide was friendly and patient with us.we saw great views,we were taken to beautiful places and did so many activities.
Email TT Dube | 35-50 years of age | Experience level: 2-5 safaris
An experience never to foget
The tour was amazing. We had an incredible guide who made sure our trip was all about good time no dull moment at all. All our needs were met.Amazing trip indeed