Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 28
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 30 Reviews
Carrie   –  
United States US
Visited: December 2019 Reviewed: Dec 23, 2019

Email Carrie  |  35-50 years of age  |  Experience level: first safari

Great trip
5/5

Everything was great. I had challenges paying with my US credit card (because of my bank, not their system) and BST's office manager was incredibly helpful and supportive through the process. Everything else went quite smoothly - I was picked up on time at both ends of the journey and felt comfortable along the way, the lodge itself was gorgeous with friendly and attentive staff and good food, the game preserve was beautiful and not crowded with jeeps at each animal sighting. It was a great experience and I never felt at all nervous as a solo traveler.

Warren H Johnston   –  
Canada CA
Visited: November 2019 Reviewed: Dec 1, 2019

Email Warren H Johnston  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent communication and was always on time
5/5

Communication right from the original booking was excellent. All pick ups occurred as planned and service was escellent.

Michael Witting   –  
Netherlands NL
Visited: December 2019 Reviewed: Jan 5, 2020

Email Michael Witting  |  50-65 years of age  |  Experience level: first safari

BST organised our Morokolo Lodge Safari tour
5/5

Exceptionally fast, clear and efficient communication. Everything was done via email and then super quick WhatsApp. Couldn’t have been better with our flight time known by BST. Our driver was there to meet us at the airport.
Safari was fantastic (3-days).

Daniel   –  
United States US
Visited: December 2019 Reviewed: Dec 27, 2019

Email Daniel  |  20-35 years of age  |  Experience level: first safari

Responsive, Helpful, Pleasant, THE BEST
5/5

Maryke, Gerrit, and Johan made this portion of our honeymoon totally seamless. Maryke responded very quickly to questions and was extremely proactive in sending our itinerary and travel details early. Gerrit and Johan are both extremely pleasant to travel with and knowledgable about Southern Africa and its wildlife. We felt so well looked after and can not recommend BST Tours and Mr. Shuttle more highly.

Koen   –  
South Africa ZA
Visited: November 2019 Reviewed: Nov 15, 2019

Email Koen  |  20-35 years of age  |  Experience level: first safari

Awesome service
5/5

Had great personal contact with the agency. Very flexible

Terence McPherson   –  
United States US
Visited: October 2019 Reviewed: Nov 15, 2019

Email Terence McPherson  |  20-35 years of age  |  Experience level: first safari

Amazing 2 Day Safari Tour
5/5

My wife and I did the 2 day safari as part of our honeymoon and had an amazing time. They picked us up from our hotel in Joburg and took us to Kruger. The lodgings were very intimate, with enough space to enjoy the outsides or stay inside and relax. Our park guide was extremely knowledgable of the animals and the parks; we learned a ton about the animals on the drives we went on. There’s nothing more amazing than seeing giraffes, rhinos, and elephants in their element. And the meals on the trip were delicious; they truly stuffed us. I could not recommend this tour enough.

David K   –  
Australia AU
Visited: November 2019 Reviewed: Nov 4, 2019

Email David K  |  35-50 years of age  |  Experience level: first safari

Personalised informative service
5/5

Thoroughly recommend BST (Mr Shuttle), all responses were prompt and efficient, and airport pick up and drop offs all on time and in nice vehicles with informative entertaining tour guides, we thought we were only getting a transfer but learnt a lot on South Africa, the bush and animals before arrival at game reserves.

Felipe   –  
Brazil BR
Visited: September 2019 Reviewed: Sep 18, 2019

Email Felipe  |  20-35 years of age  |  Experience level: first safari

Maryke was kind and resolutive all the time. Helped ud with some issues duribg the stay.
5/5

Since the beginning it was very easy and fast to communicate with bst tours. They are all very helpful and present all the time. Would try to think better ways of payment due to high taxes we payed for the safari (almost 10% just for doing the payment because of brazilian laws).

Considering the Jamila Lodge, they could improve the shower quality, and also they forgot to turn on the gas in our forst night and we had just cold water in the our room. Everything else was Ok. The staff are VERY gentle.

Marilyn Monarch   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email Marilyn Monarch  |  50-65 years of age  |  Experience level: 2-5 safaris

From the beginning, Maryke was prompt with her communications with me. The transport staff was ++
5/5

Timely, prompt, thorough and professional. It was a pleasure working with the team.

Johan   –  
Denmark DK
Visited: August 2019 Reviewed: Aug 19, 2019

Email Johan  |  20-35 years of age  |  Experience level: first safari

Everythin went smooth and according to planning - BST Tours were helpfull and responded quickly
5/5

Can only recommend to others. A family driven company that actually cares about their customers. I also enjoyed that Derrick and Gerrit were really easygoing and able to tell a lot about the history (and present state) of South Africa during the transfers from OR Tambo (the Mr. Shuttle service - can also recommend) and to/from Pilanesberg.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 28
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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