Reviews
ES
Email Sergio | 35-50 years of age | Experience level: over 5 safaris
A genuine fraud. He stole our money. Danger!!!
We booked a 16 day safari from Kenya and Tanzania with an end in Zanzibar with this tour operator whose manager is called Aidan Lucas. We paid for the safari more than 4000$ pp. The most incredible thing is that just a week from starting my safari in Nairobi, the manager (Aidan Lucas) tells us a story that his bank blocked the money and could not pay the hotels or anything even though we sent him the money 30 days before the start of the safari to close all the reservations and he replied at the time that everything was ok and even sent us vouchers from each lodge with all bookings (We have the vouchers of reservations). All was false!! He didn´t pay anything. We have the vouchers of reservations. He asked us for $2,500 more to pay Kenya’s expenses and once in Tanzania he would pay us back without fail. Bullshit. It was all a lie. When we arrived at the Tanzanian border in Namanga he did not have the money and we had to report him to the Arusha police and the police proceeded to arrest him. We have proof of the complaint and the name of the arresting officer. The next day we started our safari in Tanzania by visiting Serengeti and Ngorongoro and guaranteed us at the police station that everything would be ok. It’s a new lie! When we got on the road the guide told me that we had to pay for the gasoline since the manager (Aidan Lucas) did not give him a dollar to pay for it nor to pay for the entrance to the parks. We had to pay from our pocket all this and, to top it all off, we had not paid for the lodges either. Nothing. I don’t pay anything even though I sent him the money by wire a month before starting the safari. We had to pay all cost ourselves. Neither I pay the flight to Zanzibar nor the accommodation there. A scam in full rule. We knew that Tanzania is one of the most corrupt countries in Africa since it is not the first time there. You get that there and you are left helpless. We exposed our case to UNIPOL and the TATO (Tanzania Association of touroperators) in order to expose a complaint against this tour operator and this person so that he does not deceive more people.