Reviews

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Debra Drayton   –  
United States US
Visited: August 2024 Reviewed: Sep 29, 2024

Email Debra Drayton

The Best - Carol and Lucci
5/5

What can I say about the best company and staff other than we had the best service from (holding my hand) making reservations to transporting 6 ladies from airport to hotel to gorilla/monkey sites to shopping and back to the airport.

Carol and Lucci, thank you for making our visit memorable and for becoming our friends.

Marta Osnaghi   –  
Italy IT
Visited: September 2024 Reviewed: Oct 4, 2024

Email Marta Osnaghi  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb!
5/5

We went to Uganda with Gorillalinktours, the trip was modified and customized according to our requests, communication was always easy and excellent. The tour, places, accommodations and guide were just perfect!
Our guide Robert was not only friendly and pleasant but very knowledgeable and attentive to our needs!
The trip overall exceeded our expectations!!!!

Marco Nicolini   –  
Italy IT
Visited: February 2026 Reviewed: Jun 23, 2026

Email Marco Nicolini  |  50-65 years of age  |  Experience level: over 5 safaris

Dream comes true
5/5

I could talk about Carol, the manager, and her endless helpfulness and kindness. I could tell you about Richard, our driver, and how he made us feel right at home. I could tell you about Uganda and its spectacular landscapes, scents, and colors. I could, of course, but it's better to experience them firsthand, so trust Gorilla Link Tours for your Uganda safari.

Akos   –  
Hungary HU
Visited: August 2026 Reviewed: Aug 29, 2026

Email Akos  |  35-50 years of age  |  Experience level: first safari

My unforgettable Gorilla trek with Carol and her team, standing face to face with Nkuringo Gorillas
5/5

My 4 night gorilla trekking adventure in Uganda was nothing short of magical and it would not have been the same without the incredible support and professionalism of Gorilla Link Tours and its owner, Carol. From the very first moment I arrived at Entebbe Airport, I felt welcomed, cared for and excited for the journey ahead. Carol herself was waiting for me at the airport with a warm smile and a friendly greeting that immediately set the tone for the entire trip. Her kindness and professionalism were evident from the start. She personally escorted me to my accommodation, the ViaVia Entebbe, a charming and cozy guesthouse perfect for resting before the early start the next day. The attention to detail and personal touch from Carol made me feel like a valued guest rather than just another tourist. The next morning, I was picked up at 6 AM by my driver, Arshley, who was equally warm and friendly. We traveled in a spacious 9-seater safari vehicle, which was comfortable, even though there were only two of us inside. Arshley was attentive and courteous throughout the ~10–11 hour journey to Bwindi, always opening the car door for me and ensuring I was comfortable. Uganda’s lush green landscapes, rolling hills and vibrant rural life made the time fly by. We made a special stop at the Equator, where I had the surreal experience of standing with one foot in the Northern Hemisphere and the other in the Southern Hemisphere, a truly memorable photo opportunity. For lunch, we stopped at the Numba Café in Kabale. Carol had arranged my stay at the Mutanda Lake Resort and it was an absolute gem. Nestled by the serene shores of Lake Mutanda, the resort offered breathtaking views, peaceful surroundings and exceptional service. The rooms were clean, comfortable and beautifully designed with local touches. The staff were friendly and attentive and the food was good. This location turned out to be the perfect base for visiting the Nkuringo gorilla family, as it’s close to the park headquarters and offers a tranquil environment to relax before and after the trek. The gorilla trekking day started early at 6 AM from the resort, but waking up before sunrise was absolutely worth it. My guide was knowledgeable, passionate and made sure we were well-prepared for the hike through the dense forest of Bwindi Impenetrable National Park. After 30 minutes of trekking through stunning but challenging terrain, we finally reached the Nkuringo gorilla family. Seeing these majestic creatures in their natural habitat was one of the most profound experiences of my life. I spent a full hour with them, observing their interactions, watching the young ones play, and marveling at the powerful silverback as he guarded his family. Being so close to the gorillas, just a few meters away was surreal. Their expressions, movements, and presence felt almost human. What truly set this trip apart was the personalized service from Carol and her team. Every detail was thoughtfully arranged, from airport transfers to accommodation, meals and park logistics. Carol was always available to answer questions, offer advice and ensure everything ran smoothly. Her passion for Uganda and commitment to her guests’ happiness was evident in every interaction. If you’re planning a gorilla trekking trip to Uganda, I cannot recommend Gorilla Link Tours highly enough. Carol and her team provide not just a service, but a heartfelt, personalized experience that goes above and beyond expectations. From the warm welcome at the airport to the unforgettable moments in the forest with the gorillas, every part of this journey was handled with care, professionalism and genuine warmth. Thank you for making my Ugandan dream come true!

Average User Rating
5.0/5
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