Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 28
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 28 Reviews
Louise & David   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 22, 2024

Email Louise & David  |  50-65 years of age  |  Experience level: first safari

Carol organised a trip of a life time that exceeded our expectations- awesome
5/5

From the first moment that we contacted Carol, she impressed us, her communication which was spot on, a lot of other companies can learn from her professional approach. She listened to what we were looking for and suggested a fabulous itinerary, which went above and beyond that suggested by the big UK companies and for a much fairer price, and for us we hoped for any $ we paid for our trip would go to Uganda.
From the moment we landed in Uganda we were looked after and made to feel special and looked after, from the welcome and flowers on our dinner table on our first night to the fabulous guide Richard, with whom we spent 9 days. Richard, our guide was friendly, professional, knowledgeable, good company and informative, he guided and looked after us keen to ensure that the trip met our expectations, it exceeded them! Carol’s attention to detail was evident, my husband loves birds and Richard guides bird safaris so was able to point out and provide information on all the birds we saw of which they are over 600 species in Uganda. I can’t tell you how wonderful it was to see not only the big 5 at close quarters, but the Uganda Cob, Water Butt, wart hog, Hippo, Rhino and so many more. The chimp trekking was magical, we were lucky as a mum and baby, came down from the tree and sat with us for a few minutes almost showing off her baby, all the more special as it was Mother’s Day. The gorilla trekking was breath taking and it felt a real privilege to spend time with them in Kibale Impenetrable Forest. The animal high lights, were spotting two lionesses on the hunt on a night safari, being woken at 5.15 by an elephant snoring outside our lodge, then a stand off between a lion and buffalo, the chimps and gorillas, in fact there were too many.
The lodges we stayed in were all very different in character which added to the trip, in each the staff bent over themselves to make you feel welcome, the food on offer was always delicious and varied, the beds comfortable always 5*.
The Ugandan people without exception were friendly and welcoming and as interested in us as we were in them, the majority of Ugandans are leading very very simple lives, that we westerners were living at least 150 years ago and we lead very different lives that neither can comprehend, yet still they smiled and waved welcoming us.
Ugandan scenery is stunning, varying from lush green to savanna and everything in between and the trip gorilla link had organised ensured we got to see all the beautiful gems along the way.
Carol organised a fabulous tour for us and if we go back to Uganda I’d have no hesitation to ask Carol to look after us, as that’s exactly what she did. 10* from us.

Ian and Alison   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 4, 2023

Email Ian and Alison  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic personal service planning and communication resulting in an amazing Uganda holiday.
5/5

Carol at Gorilla link tours communicated with us on a daily basis via email to develop our personal holiday plan for an amazing holiday . We were met in person at the airport by Carol and introduced to our friendly ,knowledgeable guide,Bob, who accompanied us for 10 days , many many thanks Bob.All the 5 lodges we stayed at were excellent with good food and friendly staff .Bob held all our paperwork for the whole tour , all we had to do was sit back and enjoy the amazing sites .highlights were the chimp and Gorilla tracking and as Bob was local to the area we were very well looked after and I’m sure we had special treatment as a result. At the end of our tour Carol once again met us at an airport hotel to gain personal feedback on our experience print to our flight home a very nice touch which was much appreciated .
I would highly recommend Carol and her wonderful team.

Thomas   –  
Switzerland CH
Visited: December 2022 Reviewed: Jan 1, 2023

Email Thomas  |  50-65 years of age  |  Experience level: 2-5 safaris

perfect chimpanze and gorilla safari
5/5

short safari of 9 nights in UGANDA focusing on chimpanzees and gorillas
company owned by a sympathic Ugandan lady
very reliable organization
excellent lounges
friendly and very knowledgable driver and guide
would repeat

Jo Williams   –  
United Kingdom UK
Visited: February 2022 Reviewed: Dec 26, 2022

Email Jo Williams  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent!
5/5

Excellent company to use for organising your safari to Uganda and surrounding African countries.

First class service and organisation. Very reliable and trustworthy which is critical when you're spending a significant sum of money with a local business who you've no previous experience with.

Carol who owns the company provides a very personalised and prompt service and can tailor an itinerary to meet your requirements and budget.

We thoroughly enjoyed our two week safari, including gorilla and chimp trekking. It ran very smoothly and Carol suggested some great lodges, which she personally inspects on a regular basis to ensure high standards.

Mike our guide/driver was professional and knowledgeable and nothing was too much trouble. We felt comfortable and safe at all times.

Uganda is an amazing country to visit and I can highly recommend Gorilla Link Tours to provide you with the perfect safari.

Gianpaolo Tabbita   –  
Italy IT
Visited: December 2022 Reviewed: Dec 26, 2022

Email Gianpaolo Tabbita  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

Carol immediately proved to be very professional in presenting us with a travel proposal and then adapting it to our needs. Since arriving in Entebbe we have always felt safe and in great hands thanks to our guide and driver Richard. Both for the vehicle used and for Richard's experience and friendliness, even the longest journeys have always been pleasant and interesting. The proposed accommodations turned out to be perfect, both in terms of location and quality of the structure. The planning of the itinerary allowed us to visit everything that interested us, with a correct management of the times.
We saw chimpanzees, lions, and especially gorillas up close, a unique experience.
Uganda is a beautiful and safe country, but with a powerful nature that could interfere with your travel plans, also for this reason I can only recommend that you turn to experienced people like Carol and her team, so that any eventual unforeseen can be resolved without compromising the holiday.

Marta della Rocca   –  
Switzerland CH
Visited: December 2022 Reviewed: Dec 26, 2022

Email Marta della Rocca  |  20-35 years of age  |  Experience level: first safari

Attentive, fun and extremely well-organised: the best tour operator in town
5/5

We spent 10 days in Uganda with Gorilla Link Tours and each day we were so glad to have chosen this tour operator.
From the get go, Carol provided us with a tailor-made itinerary that would take us through the South-West of the country and she was full of tips and suggestions. She is incredibly attentive and flexible, we felt looked after from the very beginning until the end.

Carol made a point of meeting us on our first and last day of the journey, to prepare us for the beautiful adventure we were about to embark on and to get a first feedback on it. This was just a proof of her immense care for her clients. On top of that, she is such a warm, open and overall cool lady, meeting her was a treat.

The main reason we picked Gorilla Link Tours is their commitment to responsible and sustainable travel. Indeed, we didn't only experience the main attractions of Uganda, such as the extremely moving Gorilla tracking in Bwindi, the exciting Chimp tracking in Kibale, the rewarding hike on the Rwenzori and the riveting game drives (just to name a few!!). We also had several activities with the local communities, such as the Bigodi swamp tour or meeting the Batwa Pygmies. These activities allowed us to meet inspiring locals, to experience their culture and ways of living and left us with so much food for thought. Gorilla Link Tours' support for the local communities is what truly makes them a special operator worth choosing.
On top of this, each of the stunning lodges we stayed in runs on renewable energy and made a point of providing comfort and luxury in a sustainable way. The food was also outstanding, we already miss the traditional Rolex!

We could not possibly recommend Carol and her team enough. Thank you for the beautiful memories you gifted us with, we will see each other again!

Christine   –  
United States US
Visited: October 2021 Reviewed: Nov 19, 2021

Email Christine  |  50-65 years of age  |  Experience level: first safari

Exceeded expectations!
5/5

A group of eight of us used Gorilla Link for a two week safari in Uganda. We all had a fantastic time, Uganda and Gorilla Link exceeded our expectations! I started the planning process in 2019 with Carol. Carol never missed an email, responded promptly and was always professional and helpful with my questions. Carol is extremely efficient and is simply the best at what she does. When covid hit in 2020 we had to postpone our trip. Naturally this was nerve racking, for we had already made deposits and we had no idea about the solvency of Gorilla Link or the conditions in Africa would be. Carol rebooked everything for us, stayed in close contact and reassured us everything would work out. We finally made it to Uganda in October 2021 and wow, what a fantastic trip! Everything from logistics, wildlife, food and lodging was perfect! Our guides Richard and Bob were the best, so friendly and personable, safe and really went the extra mile to make sure we were taken care of. We were always amazed how they could spot wildlife from far away. Carol’s Gorilla Link is simply the best and Uganda exceeded our expectations for friendly people, wildlife, birding, scenery and diversity and value. I would highly recommend Gorilla Link and visiting Uganda.

Travis   –  
United States US
Visited: September 2019 Reviewed: Sep 23, 2019

Email Travis  |  35-50 years of age  |  Experience level: first safari

Expert tours with a personal touch
5/5

Nothing but good things to say about Gorilla Link Tours - Carol the owner is a real gem and she's built a special tour company in just a few years.

A friend and I did the 3-day gorilla tour in Bwindi departing from Kampala. There was great communication throughout planning, and they easily accommodated some customizations of the standard itinerary to include a day at the Kigali Genocide Memorial in Rwanda. Pickups were always prompt and Carol even met us at the airport herself.

William our guide gave us lots of great context about Uganda and the gorillas which really enriched our experience - it was actually more information about the gorillas than we got from the guides in the park.

I'd love to come back to Uganda and spend more time in the Mutanda Lake region (which is stunning) and see some other parks, and would book again with Gorilla Link without hesitation.

Vivian   –  
Canada CA
Visited: November 2018 Reviewed: Dec 11, 2018

Email Vivian  |  50-65 years of age  |  Experience level: first safari

Amazing and Beautiful Uganda
5/5

The first leg of our vacation was in Uganda and we chose Gorilla Link Tours to help us with our planning and organizing. Caroline was excellent in her communication skills and promptness in returning messages. We checked with several companies and found her to be the most responsive and informative. We flew in to Kigali, Rwanda and were picked up by our guide - Robert! Unfortunately we arrived but our luggage did not. We were leaving the next day to drive to Mutanda Lake Resort in Uganda (a definite thumbs up for this place!) It took a few days to find our luggage and Robert was the one that orchestrated that for us. He later went and drove back to the border to retrieve our luggage for us. We were so grateful. We did the Gorilla trekking and the Batwa village visit. Both of these were so awesome and unbelievable experiences. Robert made them go so smoothly and at all times we felt safe and looked after. This leg of our journey was a definite immersion into African culture and we loved it. Uganda is so beautiful. We just couldn't get over all the views we got to take in. I loved this country. Robert was a wealth of knowledge about many things and in particular the vast bird species there. So interesting! He had a definite knack of spotting birds from far away. The roads were incredibly rough and rugged and on the edge of mountain sides but we felt very safe with Robert driving. I would highly recommend Gorilla Link Tours to anyone and have already shared this info. Loved it! Thank you Robert and Caroline.

Deb   –  
United States US
Visited: November 2018 Reviewed: Dec 1, 2018

Email Deb  |  65+ years of age  |  Experience level: first safari

Caroline is the real Pearl of Africa and our guide Bob is a real gem as well. Amazing experience!
5/5

Caroline and Gorilla Link Tours were recommended to me by a colleague I worked with in the Uganda military, so I expected them to be good; however, my experience exceeded my wildest expectations! Caroline answered all my questions promptly and efficiently in emails. She organized the perfect personal 8 day safari for my daughter and myself. She adjusted the tour as some of the days and times changed last minute due to my work schedule. Our guide, Bob, was phenomenal. He was an excellent driver, punctual, professional, knowledgeable, kind, passionate about his country and it's wildlife, and adjusted to our changes in energy and plans. He got us the best park rangers and porters and gorilla family to follow. He also has a passion for wildlife, growing up in the region, and with a park ranger as a father. I lost my passport and Caroline jumped into action to arrange for a trip to the embassy and then back on safari. When Caroline met us, we became instant friends. Her laugh is infectious. She is so knowledgeable, warm and passionate. She truly cared that we had a good time and checked in daily with Bob about our experience and about any adjustments needed. We would not change a thing! We loved every minute of the ride in the Land Cruiser! We will be back for a second time for sure! Uganda, the land and it's people have an energy that I have not felt anywhere else in the world. The people are friendly, the children are beautiful and have the best smiles, and the scenery is breathtaking. Seeing all the animals....the big 5 as they say was amazing. We did the medium priced hotels and found them all wonderful and the food was good as well. Thank you Caroline and Bob, we are very grateful for the amazing time we had. We will keep in touch and definitely will be back.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 28
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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