Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 187
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 187 Reviews
Kisha   –  
United States US
Visited: August 2025 Reviewed: Aug 16, 2025

Email Kisha  |  35-50 years of age  |  Experience level: first safari

Exciting
5/5

We had a blast! All the way from Mississippi, USA. Faustin did an excellent job. We THANK YOU ALL for the beautiful adventure!

Courtney C   –  
United States US
Visited: July 2025 Reviewed: Aug 14, 2025

Email Courtney C  |  20-35 years of age  |  Experience level: first safari

Fantastic Trip - would definitely recommend
5/5

My friends and I had a fabulous trip planned by Hermosa. We did 7 days starting and ending in Kigali . We did Akagera, Gorilla Trekking in Uganda, and Lake Kivu. Throughout the planning process, Hermosa was quick to respond, answered all of our questions, offered alternatives and suggestions. From start the finish, the trip was well planned and we had fantastic service. Godwyn, our driver and tour guide, was amazing! I'd highly recommend Hermosa.

Gary   –  
Belgium BE
Visited: August 2025 Reviewed: Aug 12, 2025

Email Gary  |  35-50 years of age  |  Experience level: first safari

Serious and quick company
5/5

I asked 4 companies and Hermosa asked quickly and gave me all informations.

The guide, Richard was very friendly and cared for us all day long.

It was a great day, very memorable.

Andrea   –  
United States US
Visited: August 2025 Reviewed: Aug 3, 2025

Email Andrea

Wonderful, attentive and considerate guide that made the tour fun!
5/5

Hermosa Life Tours and Travel recently provided me with an exceptional tour experience. From the moment we contacted them, their prompt and clear communication made the planning process a breeze and stress-free.

Our driver and guide, Richard, was exceptional. He ensured a safe and comfortable journey, was knowledgeable, friendly, and engaging, sharing insightful information throughout the tour.

In addition to their excellent service, they offer incredible value for the quality they provide. The tour was reasonably priced, and experience was great.

I highly recommend Hermosa Life Tours and Travel to anyone seeking a reliable and enjoyable tour experience. Their professionalism, dedicated team, and outstanding value made our trip truly memorable and hassle-free.

Sean   –  
United States US
Visited: July 2025 Reviewed: Jul 30, 2025

Email Sean  |  35-50 years of age  |  Experience level: 2-5 safaris

Gorillas + Hermosa = Once in A Lifetime Experience
5/5

Absolutely perfect experience using Hermosa for our 2 day tour of Volcanoes NP!

Communications with Tiamo leading up to our early morning pick-up in Kigali went very smoothly as the itinerary was to get to park in time to meet the gorilla trekkers that same morning.

From the moment we met our driver Muhammed, we knew we were in great hands. Laughing and joking with Muhammed during all the driving was as much a part of the experience as the Gorillas and our crater hike. When we got back to Kigali we enjoyed a Nigerian meal with him as well, and now consider him a friend, amazing guy!

Overall the experience couldn't have been better! We've just completed a month long journey through Rwanda, Uganda, Kenya, and Seychelles, and I can say without hesitation Rwanda was our favorite country! The phenomenal tour with Hermosa was definitely a big part of this.

Highly reccomend Hermosa for your next journey!

Jackie   –  
Canada CA
Visited: July 2025 Reviewed: Jul 21, 2025

Email Jackie  |  20-35 years of age  |  Experience level: first safari

Safe safari guide with a fantastic eye for spotting animals
5/5

I recently did a 2-day safari in Akagera National Park and it was such a great experience. I went as a solo female traveler and felt completely safe and well taken care of the entire time thanks to my guide, Richard. He was knowledgeable, friendly, and seemed to know exactly where to find the animals. He even stopped on our way back into town for some souvenirs based on our conversation earlier in the day

Richard had a great eye and we ended up spotting so much wildlife throughout the trip.

Some of my favourite moments were watching an elephant walk right beside the car, seeing giraffes up close, and spotting a hidden bushbuck. We also did a sunset boat cruise which had lots of birds to see. It wasn't the highlight for me, but still interesting if you enjoy birdwatching. The group before had seen a lot of wildlife so I think it’s more dependent on luck.

The company was really easy to communicate with and made the booking experience quite seamless. I reached out to several but went with them based on their ease of communication and good reviews. The price was fair and on par with my other quotes.

Overall, I’m so glad I chose this safari over the gorilla trekking experience. It felt more personal and relaxed, and I’d highly recommend it to anyone visiting Rwanda. If you can, definitely ask for Richard, he really made the trip memorable.

Ben   –  
United States US
Visited: July 2025 Reviewed: Jul 20, 2025

Email Ben

Life changing experience
5/5

I’m an experienced traveler and have traveled and worked in many countries in Africa and elsewhere and this was a seriously professional tour service. From booking until we boarded the plane, Hermosa provided fabulous and attentive and flexible service. The communication was superb, our guide Richard was incredibly knowledgeable, courteous, accommodating, and I’ve rarely felt so taken care of or safe on any trip or tour. The accommodations were even nicer and more impressive than in the pictures, the food was delicious and beautifully presented. We did a gorilla trek and spent an hour literally sitting next to an entire family of Gorillas, practically at arms length, and I think, after spending time staring into the eyes of baby gorillas from only a few feet away, I will never be the same. I absolutely recommend Hermosa, and definitely ask for Richard!

Gaby   –  
United States US
Visited: July 2025 Reviewed: Jul 17, 2025

Email Gaby  |  20-35 years of age  |  Experience level: first safari

Seamless tour, amazing experience
5/5

I did the 3 day, 2 night gorilla/golden monkey tour. Hermosa Life were extremely flexible and accommodating after a flight delay left me unable to see the gorillas on the scheduled day, converting the gorilla trek to a later day trip due to my own work conflicts. Richard was an amazing tour guide - he took care of everything and was super knowledgeable and friendly. When we decided we wanted to go to the Genocide Museum the following day, he made sure the audio guides were paid for and waiting for us, and he even helped me pick up clothes I had made at Kimironko market. He made the experience so simple for me so I could spend all my time just enjoying the golden monkeys and gorillas! A truly amazing experience!

Albert C.   –  
United States US
Visited: June 2025 Reviewed: Jul 16, 2025

Email Albert C.  |  50-65 years of age  |  Experience level: 2-5 safaris

Exceptional accomodations, transportation and most importantly service
5/5

We just got back from our 5 day, 4 night primate trekking in Rwanda with Hermosa Life Tours and Travel. The accomodations and transportation are excellent. From the moment we were met at the airport upon our arrival to the time we were dropped off, our driver/guide, Pacifique, provided top-notched service. He was knowledgeable, professional, punctual and helpful with an outstanding personality. His positivity and upbeat demeanor made our whole trip with him much more enjoyable. An example of him going above and beyond his duties is that one of our travel companions' belt broke right before the gorilla trekking. Pacifique let him borrow the belt he was wearing for the next two days until he was able to take us to a place where we can buy a belt back in Kigali. Hermosa Life & Tours is very lucky to have Pacifique on their team.

Kelly   –  
Rwanda RW
Visited: July 2025 Reviewed: Jul 15, 2025

Email Kelly  |  20-35 years of age  |  Experience level: 2-5 safaris

Best Tour Operator company, we enjoyed our Trip enough, Thank you!!!
5/5

We have booked this Tour company on our Akagera Safaris and our Guide was always great and knowledgeable. We saw all big 4 animals only leopards was missed, we shall go in our next summer as per our kids proposal. We couldn’t ask more than that and we shall use them to go to Canopy walk in Nyungwe National Park; Kudos Hermosa Tours Company

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 187
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Hermosa Life Tours and Travel, not SafariBookings