The Tailormade Africa team - Cape of Good Hope SA
Tailormade Africa
- Located In:
-
United Kingdom
- Size:
- 1-5 employees (Founded in 2015)
- Member Of:
- ATTA, SATOA, ATOL & Fair Trade Tourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $135 to $2,028 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Vita | 65+ years of age | Experience level: 2-5 safaris
sorry to rain on everyone's parade, but our experience dealing with Clyde was not satisfactory
We travel to Zimbabwe in June. From the get go, we said we are flexible with our dates. In the preplanning we were not given an option to fly from Joburg to Chilo Lodge, instead, we lost a day and a half and around $1000.00 , Clyde sent us from Joburg to Harare, staying overnight, and taking a charter flight back south to Chilo.
The option to fly directly to Chilo was discovered by me later in the planning, when according to Clyde dates could not be changed, which was a false information.
All the camps we stayed in, indicated that dates could be changed.
Clyde arranged a transfer between Chilo and our next camp at Chesakwe by road (4:30 hours of torture) which we could have instead flown (were told by the driver).That option, again were not given to us.
when the guest house in Harare were mentioned, I requested a change to another place, which was granted.
Closer to our departure, I discovered that Clyde booked us back in the guesthouse without consulting us.
All these unfortunate planning, took away a lot of the pleasure one has in participating in a safari , no matter which country you visit.
Email Alexander Lunn | 20-35 years of age | Experience level: first safari
A great company who take the time to get to know you to craft your perfect experience.
My wife and I had a genuinely fantastic experience working with Rob Morley at Tailormade Africa to plan our Safari to celebrate our marriage. From the very beginning, Rob was genuinely interested in who we were as people - what we liked, what we did not like and what we wanted to get out of the experience. We spoke to Rob numerous times over the phone during the initial stages, which was a very different approach to other vendors we were also in contact with. Of course, budget was a big factor in what we could achieve from the trip and Rob was extremely honest and accommodating. Ultimately, what resulted was a trip of a lifetime for us at a price we were happy with. Communication with the whole team at Tailormade was extremely smooth and efficient, with great response times (over the phone and email before the trip). We felt looked after during the whole process and everything was organised for us. Once we began our trip, we did not have a single logistical issue. Being Africa, there were of course a few things that happened along the way but Tailormade were always there to mop anything up with the respective hotels/safari camp - we did not feel any disruption at all ourselves, repeating again how genuinely looked after we felt during the whole experience. During the trip, we were in regular contact with Rob via WhatsApp, just to make sure all was okay and this was appreciated, as we knew Rob was never far away. Tailormade also recommended clothing to wear, plus supported us with travel insurance and visa processes pre-trip, again making it all feel very smooth. Lastly, Tailormade are very knowledgeable of the areas of Africa that they specialise in and we do not think we would have had the same experience booking through another vendor - the recommendations from Tailormade were 100% unique. A huge thank you to the whole team at Tailormade for what was genuinely a holiday of a lifetime for us and we will always consider booking with them for future trips of this type. We would highly recommend you book through Tailormade for the personal touches they offer - go for someone smaller and you will feel the difference!