Tanzania Exclusive Journeys
- Located In:
-
India
United States
- Size:
- 20-50 employees (Founded in 2014)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $180 to $550 per person per day (USD, excl. int'l flights)
Reviews
US
Email Joy | 50-65 years of age | Experience level: 2-5 safaris
Do not trust this company!
Do not trust this company with your money. I paid them my deposit in early March. A week later, their website and cell phone number were terminated due to lack of payment. When I finally
heard from them again, I asked that my deposit be refunded. At the end of March, they agreed and stated that a wire had been sent, but that never happened. There have been several emails sent to me with stories as to why I have not yet been refunded. To date, I have not received my money back.
Reply from Tanzania Exclusive Journeys
Posted on Aug 7, 2020Thank you for your review, it is our constant at Tanzania Exclusive Journeys to provide an excellent experience and services to each and every one of our valued guests. Hence it deeply saddened us, when we read that from you that we have not achieved our goal. You had canceled the tour at the last minute and threaten us to post a negative review against us, we had sent you our cancellation policy before you booked the tour, but still you have been demanding a full refund and force us to refund you so you can pull out the negative review. While we realized we cannot undo your experience; I do hope that you will in due course provide us with another opportunity and restore your confidence in our continued quality of services to our esteemed guests!.