Pamoja Tours and Travel (Entebbe, UG)

Flawless Planning, Amazing Guide, and the Trip of a Lifetime

We had been planning this trip for over a year and contacted hundreds of travel agencies. Pamoja was one of the few that stayed in touch with us from the very beginning. We had lots of ideas and destinations in mind, and it wasn’t easy to fit everything into our limited traveling days, but Regina never let us down. We spent a lot of time discussing the itinerary via email, throughout our countless messages, she always remained patient and provided us with so much helpful information and advice.

As first-time travelers to Africa, even after all our research, we were most worried about running into scams, just like the ones you read about online. But Regina gave us a strong sense of security, she always replied promptly and reminded us of important things to watch out for, she was warm and willing to help. On our first day in Uganda, she even came to the hotel to greet us in person and reconfirm all the details of the trip ahead.

Our original 14-day trip spanned three countries and was supposed to be guided by three different guides, but in the end, Pamoja arranged for Allan to accompany us for the entire journey, which turned out to be the best decision ever.

We met Allan when he picked us up after a short flight to Kisoro. He was polite and reserved at first, shared interesting insights about the landscapes and local culture. He was incredibly attentive, he noticed when we were taking photos from the car and would slow down so we could get the perfect shot. He answered all of our questions with deep knowledge and clarity. When unexpected issues came up, he handled them calmly and efficiently. He remembered all our conversations, even our casual comments and little wishes, and tried his best to meet them whenever possible.

As the days went by, we couldn’t help but grow more and more fond of Allan. Beneath his professional knowledge is a humorous and charming soul. I was delighted to discover that we shared the same taste in music (or at least I like to think so). On the long road trips, we played music through the speaker… well, maybe I forced Allan to listen to my playlist. When we look back on this wonderful journey someday, I believe we’ll both think of the same song. Right, Allan?

What you get to see on safari depends on luck, but thanks to Allan’s sharp eyes, we managed to spot almost every kind of animal (the Big Five were just the beginning). Every encounter with wildlife left me amazed and deeply satisfied. We even completed our “wish list” of animals within the first few days, so for the rest of the game drives, we could sit back, relax, snack, and just enjoy the view.

Oh, and that best sundowner! It’s a memory that will stay with me for a lifetime. I’m so glad I didn’t drink too much that day and could actually remember it!

Every moment and every sight on my first trip to Africa amazed me, it gave me the confidence to keep exploring this unfamiliar continent. And all of this was made possible by Pamoja’s flawless arrangements. Pamoja trully deserves a full five stars—just like Allan. Thank you for making this journey so unforgettable.