Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 42 Reviews
Muhammad Altaf   –  
Pakistan PK
Visited: August 2017 Reviewed: Aug 17, 2017

Email Muhammad Altaf  |  20-35 years of age  |  Experience level: first safari

My safari with Kili Serengeti Guides
5/5

I had an amazing time with Kili Serengeti Guides, Immaculate (Managing Director)and Mike (driver-guide)! Each and every thing was very well arranged and the places and specially peoples were so nice. Our driver Mike showed us more than I think and it was really really great to see different animals.He was very nice and helpful and answered all our questions about all the different things in the beautiful Tanzania. It was my wish from my childhood to see the wildlife and i just can say that it was a best experience ever in my life.I would definitely recommend to make this beautiful journey!
BEST OF LUCK

Roldan   –  
Belgium BE
Visited: September 2017 Reviewed: Oct 18, 2017

Email Roldan  |  20-35 years of age  |  Experience level: first safari

Amazing 2 days safari in Tarangire and Manyara lake
5/5

As young travellers, we couldn't afford luxury safaris but we desperately wanted to experience one during our trip in Tanzania. We were at first suspicious because of the many stories of tourists scams and - paradoxically - because of the only 5 stars ratings this company had (which is usually balanced with less enthusiastic comments).
Looking back at the 2 days trip we had with them, they really deserve 5 stars and word of mouth publicity ! Mike was the most amazing guide ever : he brought his books about birds and plants, knew everything about animals and nature et was really funny. He's open-minded and we exchanged cultures more than with any other tanzanian we met. John was a really good cook and was really friendly and Imaculate was so efficient to organize the tour that we couldn't believe it was happening.
We saw more animals than I ever did and had one of the times of our life. A must do that I recommend warmly !

Matej   –  
Czech Republic CZ
Visited: October 2017 Reviewed: Nov 13, 2017

Email Matej  |  20-35 years of age  |  Experience level: first safari

Professional, helpful, friendly
5/5

We sent a inquiry for private safari to 4 companies five days before arrival to Arusha. The communication was definitely best with Kili Serengeti Guides company. They respond quickly and helpfully. After arrival, the manager of the company visited us at our hotel and she explained everything, answered all questions and met our requirements. Then she showed us the city, introduced us to our safari guide and they took us to the shops, where we bought something for next days. The next morning, safari guide picked us up at the hotel and we visited Lake Manyara, Ngorongoro, Tarangire and Masai village in three days. We have seen all the possible animals. Our guide was experienced, helpful and answered every question. The accommodation in Panorama Safari Camp in "igloos" was fine and also bathroom and toilets were good and clean. And food, especially dinners were really tasty. In the end the manager took us from Arusha to the Kili airport.
Amazing experience...

Nico   –  
Romania RO
Visited: June 2016 Reviewed: Nov 16, 2017

Email Nico

Excellent company !
5/5

Wonderful experience with this company ! Great system and excellent manager Imma.

etienne   –  
Netherlands NL
Visited: March 2015 Reviewed: Nov 16, 2017

Email etienne

friendly crew amazing trip
5/5

Saw manny annimals. communication was good, and people are friendly.
nothing more to ad. over all good experience.

Muniba amin   –  
Pakistan PK
Visited: October 2017 Reviewed: Nov 16, 2017

Email Muniba amin

Best experiance
5/5

Amazing work , as traveling is the great thing so far

Katie   –  
India IN
Visited: June 2017 Reviewed: Nov 22, 2017

Email Katie  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

After much research I selected Kili Serengeti Guides. They delivered in every aspect. They planned the tour (7 day) and gave me a complete itinerary. They accommodated a last minute change to include a balloon ride. They delivered on everything they promised. The manager Immaculate answered my emails promptly. Best of all was our Safari guide, Mike. He was professional and really knew the animals and birds. He was fun to be with. We didn't get lost in the large Serengeti reserve. We saw sixty-two different animals and birds including the big seven. Mike was a big part of the success of our safari with Kili Serengeti Guides. I recommend this company to everyone who is planning safari to Tanzania

Juhi & Michael   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 7, 2018

Email Juhi & Michael  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, very accommodating with last minute changes & very prompt in answering queries.
5/5

Excellent service rendered, organised our stay and travel plans from DES to Arusha & arranged a prompt pick-up from the airport. Emman (manager) met us at the airport personally in Arusha, and immediately put us at ease. Japhet, our guide and driver, was not only knowledgeable about the flora and fauna of the various parks, but also a very pleasant person, who made sure our safety was paramount. Costa, our cook, made some nice salads and local cuisine for us as we requested, besides the continental cuisine on the menu.
Emman (the manager ) was absolutely brilliant and made sure that we had constant contact with each other and was very happy to re-organise our itinerary and went out of her way to sort out our local travel (besides the safaris).
We would recommend Kili Serengeti Guides and Tours as we couldn't have asked for better service.
Thanks Emman & all the very best in your endeavours!!

Perico Pineda   –  
Angola AO
Visited: March 2017 Reviewed: Feb 17, 2018

Email Perico Pineda  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service, affordable price, highly recommended!
5/5

As it was our first time to travel to Tanzania, it was a bit overwhelming to even start planning a 15 day trip to the country - starting from Dar Es Salaam to Moshi and Arusha then Zanzibar and back to Dar. Through a friend's personal recommendation, we contacted a local guide who gave us a ridiculous quote for a 7 day tour. Frustrated, we asked for help from other expat friends who work in Dar and searched for budget tours as well. Luck turned out when we found Emman's Facebook Page. Emman responded well to most of the questions we asked re visas, yellow fever vaccination, transits, and most importantly - details on our planned Safari trip. She gave us a detailed and clear itinerary for Tarangire, Serengeti and Ngorongoro and to our surprise, a quote which suits our budget. Two weeks before our trip, we've been in close contact with Emman to sort out the minute details of our trip, making sure that we maximize our time, save on costs and enjoy. Emman was very helpful in dealing with our hotel reservations (giving us choices and tips), bus arrangements (Dar to Moshi), and flight bookings (Arusha to Zanzibar). She gave us advise on how to improve our 15 day itinerary and gladly answered all our questions (even calling the immigration in Dar just to make sure we had the relevant info re visa and yellow fever vaccination).

When we reached Moshi, she volunteered to pick us up from our hotel and gave us a free tour to the waterfalls and hot springs since she had a client doing the tour anyway. It was a very thoughtful offer and by doing that we met another lovely traveler who later became a friend. In Arusha, Emman took us to our hotel, making sure that we had everything we need and that we're comfortable. In the morning, we were picked up on time by her friendly driver and the 4x4 car ready for our Safari.

The whole Safari experience exceeded our expectations. Earlier on, we were warned by friends and other travelers about fly by night tour operators, sub-standard services, etc. especially when taking budget Safaris. Turned out, we had the best experience with Mike (driver and guide), Emman (managing director) and John (chef). Emman joined us during our Safari, making sure that we enjoy our trip and all our needs were met. Mike, on the other had, did his best to answer all our questions and patiently showed flexibility to accommodate our requests. John, our wonderful chef, was also very friendly, flexible and accommodating.

In the 4 days that we were on Safari, we enjoyed every bit of it. Each day was carefully planned, packed with game drives and other side trips. We enjoyed the special trips to the Maasai villages, buying a goat for our barbecue dinner, a quick visit to the Olduvai Gorge, and picnics near the lake and under big trees in the savannah. Emman made sure that what's on the itinerary was followed and not rushed.

On our last day in Arusha, Emman showed us around the city before our flight in the afternoon. We enjoyed visiting the Cultural Arts Center, containing amazing artworks from various artists not only in Tanzania but in Africa as well. The whole morning was relaxing. A few hours before our flight, Emman took us to the airport.

Our whole experience with Kili Serengeti Guides made us appreciate our trip to Tanzania even more. There was no dull moment during the trip, communication was very efficient, the driver and guide provided was very friendly-humble-knowledgeable and fun to be with, arrangements were superb, itinerary was completely followed, no extra or additional charges even when we were with them for 6 days (for a 4 day trip), personalized service, and professional way of handling our needs. I couldn't ask for more.

Emman and her crew surely exceeded our expectations. We highly recommend their company to anyone who wants to experience Tanzania in a meaningful way.

Clinton R   –  
Canada CA
Visited: September 2017 Reviewed: Feb 18, 2018

Email Clinton R  |  20-35 years of age  |  Experience level: first safari

What a wonderful experience! Kilimanjaro and Safari were amazing!
5/5

Kili Serengeti Guides is a small but growing company. I was referred by a friend to Emmanuel. Communication from the start was easy. I did both the safari and the kili climb. On the safari side, Mike and John were amazing people! They made me feel like i was their family. Mike tried his best to show me all the big 5 african animals and i was able to see all of them. Rhino and Leopard were the hardest to spot but Mike did his best to show me these two hardest animals. I basically saw a couple hundred lions, 2 rhinos and 4 or 5 leopards and many many more amazing animals! John was an amazing cook! He made sure i liked the food and he's a really funny guy. Mike and John definitely made my stay in Africa amazing. Not only was the safari memorable, i've missed Mike and John! They were amazing.

Kilimanjaro Hike was just insane! It was the best of times. It was the worst of times. Wouldn't be able to do it without Dave, Ali, and the incredible team. Dive himself climbed kili more than 75 times. He constantly motivated me at times when i was too exhausted to even talk. He would encourage and guide me constantly. Ali was just amazing! such a nice person. He was my personal butler basically. He took care of me, spoilt me. Can't ask for a better team! I was a little bit sick on the last day of descend and they brought me to the hospital after my climb, and made sure i was progressing well.

Look no further if you want a fantastic african experience. Imma, Mike, Dave and the team cannot be missed! Enjoy!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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