Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 33
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-3 of 3 Reviews
Deri   –  
China CN
Visited: August 2016 Reviewed: Aug 20, 2017

Email Deri  |  20-35 years of age  |  Experience level: first safari

Happy safari with Bigfoot
4/5

My husband and I celebrated our honeymoon in Kenya and Tanzania. We did a short 3-day Trip in Nairobi and amboseli with Bigfoot. Daniel and James answered mails very quickly and with many details. They emphasized clients'demands very much and considered what u want when making itinerary for u. Their good service leaves very good impression on me.
Our guide Julia is a very experienced one who took care of us since we landed in Nairobi. Our car is brand new and very comfortable. We didn't have lunch at Talisman restaurant due to my mistake. So sad.... Julia recommended us another famous restaurant which is good. My husband and I enjoyed meal very much.
Amboseli national park is a beautiful park. We saw plenty of elephants there. No wonder it is called land of elephants. We also saw many other animals such as lions,cheetahs(2 at one time),gnus,blabla..... We felt really sorry that we could not see Mt.kilimanjaro due to the thick cloud. My husband felt very disappointed. In my opinion, having pity in one trip is common. That may be the reason for me to come back. I will choose Bigfoot again when I have opportunities to be back.

Brunette   –  
United States US
Visited: July 2017 Reviewed: Aug 30, 2017

Email Brunette  |  Experience level: first safari

Great lodging! Clear, effective communication. Unsatisfactory guide service.
4/5

We were very pleased with the open, clear, effective and frequent communication from BigFoot Adventures Kenya prior to and during our trip. We were more than impressed by our lodging accommodations at Mara Bush Camp! We highly recommend Mara Bush Camp to any future travelers planning to visit the Maasai Mara, Kenya! It surpassed our expectations! We loved the food, the service, the friendly, always smiling staff, the warm gestures like turning down our beds at night, pulling down the mosquito netting, warm water bottles in our beds, coffee served in our tent, clean, cozy and beautifully decorated tents, the scenery in and surrounding the camp, and much more! Our safari tour met expectations, and we were able to see all of the animals on our list! However, we were disappointed by our Guide's behavior at times -- he was frequently on his phone, making him distracted from us and our trip wishes. He was not good about communicating plans for our daily game drives, and he seemed disinterested by our private safari tour together. Overall, we give BigFoot Adventures Kenya a 4-star (Good) rating, but we would rate our lodging a 5-star (excellent) and our guide a 2-3-star (poor-average) rating.

Caroline   –  
Kenya KE
Visited: July 2017 Reviewed: Oct 28, 2017

Email Caroline  |  35-50 years of age  |  Experience level: first safari

Good despite the van breaking down and not getting to see the migration we saw 3 of the big 5
4/5

The communication and service was great but there was some miscommunication since we thought we were going to the Masai Mara Sopa but on the night before discovered we were not which did not live up to our expectation. Accomodation at Simba Oryx ended up not being so bad despite being the only guests tents were great and food very fresh.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 33
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 0
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