Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Gauravi   –  
United States US
Visited: September 2018 Reviewed: Oct 3, 2018

Email Gauravi  |  50-65 years of age  |  Experience level: first safari

My family of 4 had a very good experience in the 6 day Royal safri with Tukio.
4/5

Tukio was very prompt and responsive to all questions I had and provided multiple options. My family is vegetarian and they made sure that good vegetarian food was available throughout the trip. Paul who was our guide was wonderful and made sure that we got to see the big 5 within the first 2 days itself. He was also very thoughtful and considerate about the needs of my old parents in the 80s. Paul was also always on time and ensured toilet breaks within a reasonable time of our request during the long drives between Nairobi and Maara, Nkuru and Amboseli & Amboseli and Nkuru. If it was just Paul I was rating, my rating would be a 5.
I would have provided a 5 star rating but for the fact that we were not told about one piece of information. I had specifically inquired if air conditioning was available. I was told quite accurately that the hotels we lived in did not have electricity and operated on a generator. What I was not told is that some of the hotels had a blackout period of almost 8 hours in the night and did not have hot water (lukewarm water is what we got). These were not the low end options. This made it difficult to keep our phones fully charged. It also made it difficult for my parents when they wanted to go to the bathroom in the night since they had to go in pitch dark.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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