Reviews

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Jill   –  
Australia AU
Visited: June 2017 Reviewed: Jun 23, 2017

Email Jill  |  50-65 years of age  |  Experience level: first safari

Wonderful African Experience
5/5

Encompass Africa helped to give us a wonderful experience in Africa. The itinerary organised was perfect, with a blend of city visits and two safaris, each a little different, which exceeded our expectations in regard to wildlife and the accommodation was superb. We had many internal flights and drivers booked by Encompass, all ran like clockwork and drivers were very punctual and courteous. We cannot fault Encompass, everything was organised extremely well, we would not hesitate to book with them again or recommend them to family and friends. It was reassuring to know they have a contact in Africa we could phone if needed.

jim   –  
Australia AU
Visited: May 2017 Reviewed: Jun 6, 2017

Email jim  |  50-65 years of age  |  Experience level: first safari

From first contact with Encompass they were enthusiastic, listened to what we wanted and delivered.
5/5

We have just returned after spending 3 weeks in both Kenya and Tanzania.
From our first phone to Encompass who we hadn't heard of before doing some internet research.
Initially we were going with the popular named tour companies before we stumbled across Encompass.
We didn't really know what we wanted but with the help of Jonno, Boss of Encompass( who is South African) he drafted up an itinerary and sent it to us.
The email had a link to our own web page which had everything set out in it, including costs
We thought we would be part of a small group but no, it was just going to be the 2 of us plus it was cheaper than the other crowds for similar itinerary.
Going to Africa for us was a bit scary and we were trying to cover all the what ifs' but there were none for us.
From our first contact with Encompass to arriving home everything went like clockwork.
We saw some amazing sites, felt perfectly safe at all times, accomodation 5 star
Most of our time was on dirt roads, so yes it can be a bit rough at times.
We visited these parks in this order:-
Samburu National Park
Lake Nakuru National Park
Lake Naivasha- water safari and walking amongst the animals on the island
Masai Mara National Reserve
Serengeti National Park-saw migrating wildebeest and zebras which we didn't expect in May
Ngorongoro Crater
Tarangire National Park
Amboseli National Park- saw Mt Kilimanjaro.
Our tour started and finished in Nairobi.
We had some long days driving between parks.
The longest was supposed to be 10 hrs from Masai Mara to The Serengeti which included crossing the border but it ended up being 11 and a half hours as, early into the trip we had a fan belt break.
Part of this trip was extremely rough.
In hindsight, I may have looked a cutting out 1 or 2 of the parks and included Victoria Falls.
In saying that, I throughly enjoyed what we did.
As we went in May, it was before the main season so the parks were a lot quieter which was to our advantage.
We had a little bit of rain which didn't affect us and some grey skies(not so good for photos)
Happy to answer any questions


John & June Stephenson   –  
Australia AU
Visited: October 2016 Reviewed: Jan 6, 2017

Email John & June Stephenson  |  65+ years of age  |  Experience level: first safari

Very personal service delivering 100% of what we asked for ... paying particular attention to detail
5/5

We were in communication at all times. The service was excellent with phone and e-mail contact. We were also given a very comprehensive folder with details of our itinerary and suggestions re tipping etc. We spent 3 weeks in Africa covering two safaris, 7 internal flights, a Rovas rail trip, time in Capetown and a visit to Victoria Falls. The whole trip far exceeded expectations with not one hitch along the way. Wonderful!!

Pankaj and Bharti Patel   –  
Australia AU
Visited: September 2016 Reviewed: Oct 6, 2016

Email Pankaj and Bharti Patel  |  50-65 years of age  |  Experience level: 2-5 safaris

Very efficiently and stylishly organised as per our needs. There was nothing more we could ask for.
5/5

My husband and I had the best time during this trip. It was flawless and everyday was most enjoyable. The accomodation was upto our standards and the service at every place we stayed was impeccable. The safaris in each place was excellent and mind you different in its own way. The sense of anticipation made it even more special. We saw some amazing animals and behaviours of the big ones.
If anyone plans to do a safari, Encompass Africa is the way to go. Jonathon Wilson understands what makes a good safari along with what one requires personally.
Thank you Jonathon! We absolutely loved it.

Wendy J   –  
Australia AU
Visited: August 2016 Reviewed: Sep 30, 2016

Email Wendy J  |  50-65 years of age  |  Experience level: 2-5 safaris

A fabulous African experience thanks to Encompass Africa.
5/5

We booked a 6 week trip with Encompass Africa taking in a self driving trip Cape Town and the garden route, Namibia, Botswana, Victoria Falls and Zambia. The destinations suggested by Jono from Encompass were fantastic, from our mobile camping experience in Botswana, 4WD self drive in Namibia including 5 different camps from Sossusvlei to Damaraland and through Etosha back to Windhoek. 2 nights experiencing the beautiful Victoria Falls. Then on to two amazing riverside camps in Zambia's Lower Zambezi. The lodges and camps booked for us in each destination were first rate and the amenities at each were beautiful. We were so impressed by the enthusiasm shown by the management and staff at each camp, from the house maids right through to the guides and wait staff. They all just love their jobs and love to share their experiences with the guests.
Our itinerary arranged by Encompass was fabulous and we can't wait to experience our next trip to Africa and of course will book with Encompass Africa. Thankyou Jono and the team. You made our holiday a trip of a lifetime.

Julie   –  
Australia AU
Visited: July 2016 Reviewed: Aug 20, 2016

Email Julie  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

From start to finish we have had the absolute best service from Encompass Africa. Our first meeting with Jonno sold us, his enthusiasm and knowledge confirmed that we were going to be well looked after and we were. Our safari consisted of our family group of five traveling to Namibia and Victoria Falls and then myself and my husband going on to Botswana. The Namibia trip was amazing, Jonno listened to my ideas about where we wanted to go, made suggestions and together we came up with a great itinerary which included a mix of budget and luxury lodges to suit our budget. Similarly in Botswana he worked hard to come up with an itinerary that would get us the best value for money in a very expensive country. This consisted of time on the Chobe Princess Houseboats and nights in Kwando Lagoon and Kwando Kwara camps. All of the camps lived up to and exceeded expectations plus the small things such as transfers also went off without a hitch. On return Encompass Africa have been in contact with us to make sure everything went well and to seek feedback to ensure they continue to offer good service. At first I was a little wary about using a small company but I have had no regrets. Encompass Africa's quotes were significantly lower than the larger brochured companies we looked into plus they were able to lock in prices ahead which was fantastic. I would highly recommend them and have already done so to friends and family.

Alejandro   –  
Mexico MX
Visited: November 2015 Reviewed: Nov 26, 2015

Email Alejandro  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Company
5/5

I went on Safari for 15 days and everything was impeccable. Great attention and fair value for your money. Many Safari operators try to charge higher costs than what you can get online, however, Encompass was very fair with the rates.

Highly recommend this company to book your Safari

Ann   –  
Australia AU
Visited: September 2015 Reviewed: Oct 20, 2015

Email Ann  |  35-50 years of age  |  Experience level: first safari

Very knowledgable, and professional company. Listened to our brief and created an amazing itinerary.
5/5

Our African Safari was an amazing holiday thanks to the planning done by Encompass Africa. The guiding company (Wayo) they are associated with and the accommodation they booked for us in four different camps was of a very high standard. Our itinerary also offered the diversity we required (culture, game driving, variety of different landscapes etc) when travelling with three children as well as ensuring we were taken care for when transferring through the airports to our hotels before arriving in Tanzania. There was not a day on our safari that we would of changed and this was also attributed by our fantastic guide Alloyce.

Sandy & Andrew   –  
Australia AU
Visited: September 2015 Reviewed: Oct 12, 2015

Email Sandy & Andrew  |  50-65 years of age  |  Experience level: first safari

Encompass Africa planned and delivered our dream African holiday.
5/5

When we first met Jono & Danica from Encompass Africa at a travel expo in Adelaide we were impressed with their approach and their obvious passion for and knowledge of Africa. Jono is from South Africa and travels back there regularly so you are dealing with a company that has local knowledge and that gave us confidence that we would be getting expert advice.
When we were ready to plan our trip Jono spent time talking to us on the phone, providing detailed information and options and taking our budget into account. A personalised package was then put together for us.
Before we left for Africa we received a detailed itinerary including contact details for the places we were staying and the travel partners in Africa. We travelled independently and it was reassuring to know that we had private car transfers organised to pick us up and get us to our hotels/ lodges/ the airport/etc.
We were very happy with all aspects of our trip including flights, accommodation & transfers. The highlight of our trip was a wonderful 3 night safari experience at Kapama Buffalo Camp in South Africa.
In all of our dealings with Encompass Africa we have found the travel consultants to be friendly, helpful and efficient. Upon booking we were given a timeline of when final payments were due, when our travel documents would be provided and a very comprehensive guide with information on the countries we were visiting, luggage guidelines, foreign currency, what to pack, etc. This was really useful & very much appreciated and ensured we felt as prepared and ready as we could be leading up to our departure.
We would definitely recommend Encompass Africa when planning & booking an African holiday.

Claire   –  
Australia AU
Visited: September 2015 Reviewed: Oct 9, 2015

Email Claire  |  35-50 years of age  |  Experience level: first safari

50th Birthday Trip to Zimbabwe and Botswana
5/5

We had a very positive experience with Encompass Africa from start to finish. Our holiday exceeded our expectations. We enjoyed every minute and we are still gaining pleasure from recounting the memories. Danica was a most attentive agent and was able to interpret our brief, demonstrating an excellent understanding of our desires and concerns. She also made some useful suggestions about activities that we had not considered or didn't even know about. The tour itself was a great adventure with something new and inspiring happening every day. The holiday provided a great variety of experiences and the camps were all very special. Food and accommodation were excellent. Whilst we were away we were contacted by the African agents both by phone and in person at the airport. Nothing went wrong, but it was nice to know that if needed, help was at hand.

Average User Rating
5.0/5
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