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Reviews

Sort By: Date Most Helpful Rating 11-20 of 33 Reviews
Kevin   –  
Hong Kong HK
Visited: August 2018 Reviewed: Aug 21, 2018

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Quick communications, professional, and able to handle issues/last minute changes
5/5

Our experience with Lilian was very positive. She was excellent in communications, from providing a quotation to our specific itinerary and requests, and during the trip as well. More importantly, she handled issues during the trip when things went wrong (as we experienced horrible issues with a third party company that she had to hire because we wanted an open jeep, or when Adventures Aloft overbooked our original hot air balloon date and we had to change dates at the last minute). She also handled well any late changes (such as when we decided to book a flight to the Mara from Nairobi one day before). This is a sign of a good agent as people can experience difficulties with companies in the tourism industry in Kenya (from our experience and also what we saw/was told by other tourists during the trip), so it is good to know she is reachable at any time. There was some slight miscommunication during one point with the itinerary/place we assumed we would go, so it is best to confirm beforehand the exact details and places you will travel to (do your research on where you want to go, to see what you want to see as I believe the normal packages in the industry is quite a rushed itinerary). Overall, I recommend Lilian, as you will be in good hands.

Our itinerary was a 6 day safari visiting Ol Pejeta and the Masai Mara (Lemek Conservancy and the game reserve), including hot air ballooning and flights to and from the Mara (both highly recommended).

Sanchit Vijay   –  
India IN
Visited: July 2018 Reviewed: Aug 2, 2018

Email Sanchit Vijay  |  20-35 years of age  |  Experience level: first safari

Spectaculat Mind Blowing and Totall worth remembering❤️
5/5

The Full Masai Mara safari was so well managed from everything communication accomodation and the way I saw animals.
Lillian managed it very amaziny and even charles who showed us Lion cheetahs Ostrich Lioness and what not in such a way. That I would recommend everyone to go with them.

Lillian was an Amazing lady who was there when we needed her helped us all through..found it to be my most memorable trip with Animals.
Thanks to Lillian.

RASHA   –  
Egypt EG
Visited: June 2018 Reviewed: Jun 30, 2018

Email RASHA  |  35-50 years of age  |  Experience level: first safari

Masai Mara trip
5/5

I had a vey pleasant experience with Lilian who arranged the trip for me and my family to Masai Mara
The accommodation was perfect and the safari adventure was so much fun with the amazing driver Peter
Thanks a lot Lilian would love to travel with you again

Robin   –  
India IN
Visited: May 2018 Reviewed: May 17, 2018

Email Robin  |  20-35 years of age  |  Experience level: first safari

Every thing was excellent in Our trip to Nairobi and masaimara
5/5

We would like to recommend lians travel to everybody , Lians travels owner liana personally guided us to arrange our whole tour , everything from transfers , sightseeing and hotels is very good

Fatima   –  
India IN
Visited: April 2018 Reviewed: May 17, 2018

Email Fatima

An awsome and well planned safari with Lians Travel Africa
5/5

Ms Lilian,owner at Lians travel had been quite professional experienced and co operative tour agent..we were always cinfused about so many options of stay at the Masai mara ,kenya safari..but she planned our safari amazingly amd narrowed our search to almost the best place of stay in the reserve..truly met all our expectations and her personal approach to our business relationship is commendable..It had been awsome planning our safari through Lians travel..we were at wase relying on them..
Thanks again Lilian

Siri Y. Rolon   –  
Puerto Rico PR
Visited: May 2018 Reviewed: May 13, 2018

Email Siri Y. Rolon  |  35-50 years of age  |  Experience level: first safari

An amazing experience, great service
5/5

They service is wonderful. Good prices and amazing people.

Tanura Sunny   –  
United Arab Emirates AE
Visited: April 2018 Reviewed: Apr 23, 2018

Email Tanura Sunny  |  35-50 years of age  |  Experience level: first safari

Great trip to Kenya
5/5

Lians travels did a great job to make our trip to Kenya a grand one.
Their communication was exceptionally trustworthy and very prompt. At any time of the day, she was available on WhatsApp to answer us with any queries.
The safari package was really great and well planned. They helped us with variety of options to choose from depending on our time and budget.

Mustafa S   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 4, 2018

Email Mustafa S  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service and very good arrangements with a personal touch
5/5

Everything went well as planned and our host Mrs. Lilian was there at the airport to receive us. The selection of lodges was perfect at all 3 locations - The Ark in Aberdares, Sopa Lodge in Nakuru and Serena Mara in Masai Mara. She personally drove us on our day excursions in Nairobi and waited patiently for us to finish our sightseeing. She even took us to the local Masai market in Nairobi. The van provided to us was comfortable and we were able to see the big 5 during our 5 day trip.

She was in constant touch all through out the trip with us and was there to assist whenever we needed her. She is trustworthy and hardworking and is always there for you no matter what time.

Thank you Lilian for arranging everything so well - we have made a good friend in Nairobi and will surely be using her services again !!

Sameer   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 3, 2018

Email Sameer  |  35-50 years of age  |  Experience level: first safari

Memorable holiday experience , thanks to Lians travel Africa
5/5

We booked our Safari trip to Kenya thru Lians Travels, it was a great experience from the word go and our host Mrs.Lilian had organized every aspect of our trip immaculately.
We visited Tsavo East , Ambrosalli , Lake Nakaru, Masai mara to finally return to Nairobi
She was there at the airport to personally welcome us when we landed in Nairobi. The Lodges that she had selected were wonderful and right inside the game reserves thereby enabling us to enjoy every moment of our holiday inside the reserves seeing the wonderful animals rather than wasting time on the road. The local guide (Ben) arranged by Lilian was extremely friendly, enthusiastic, knowledgeable and knew all the roads, had a sense of where the animals would be at a given time. The open top Land cruiser organized for our holiday well maintained, clean and comfortable
Lilian went beyond our expectations and her duty, personally helping us thru the streets of Nairobi, bargaining for us at the local Masai market and driving us down to the local restaurants (this was not a part of the iteaniry and we were staying on our own for a few extra days after the safari was over)
She was communicative thru out the finalization of itenery , booking of lodges, staying in touch with us every day that we were staying at the game reserves.
She is extremely trustworthy person and I would highly recommend her to my friends in the future.
Thanks to Lians travel & Mrs Lillian for making our holiday a memorable one.


Sanooj Alam   –  
United Arab Emirates AE
Visited: August 2017 Reviewed: Sep 14, 2017

Email Sanooj Alam  |  20-35 years of age  |  Experience level: first safari

Professional Company, everything went well and was as per the agreed through email prior to travel.
5/5

Professional Company, their partner Lilian herself came to greet us on our arrival at Hotel in Nairobi. Her response through email and WhatsApp prior to our travel was prompt. An airport pick up was arranged. We (me and my wife) had a wonderful time in Masai Mara, Nakuru, Naivasha and Nairobi. Everything was arranged well. She did keep us comfortable the whole trip and did extra mile to take us around in Nairobi and helped with shopping as well. It is a family travel business and she is a trustable respectable lady. Our experience was great and I will recommend Lian Travels to my friends and relatives.

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