SafariBookings has received complaints from clients about Lians Travel Africa.

Reviews

Sort By: Date Most Helpful Rating 21-30 of 33 Reviews
Anish   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Aug 27, 2018

Email Anish

Excellent service during our first ever trip to Kenya Safari
5/5

Words are of short to describe the continuous support during planning phase of our first ever trip to the African country, Kenya. Effective support and daily follow-ups by Lilian helped to put us at ease and ensured all minute details were taken care of.
As our younger child’s birthday coincided with the trip, we had requested for a surprise event for the kid and it was a grand one indeed, thanks to Lilian and Fig Tree staffs.
The Safari was a great experience to see the big 5 in their wilderness and the hotels were awesome, With the wildlife that could be seen very close.

Kevin   –  
Hong Kong HK
Visited: August 2018 Reviewed: Aug 21, 2018

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Quick communications, professional, and able to handle issues/last minute changes
5/5

Our experience with Lilian was very positive. She was excellent in communications, from providing a quotation to our specific itinerary and requests, and during the trip as well. More importantly, she handled issues during the trip when things went wrong (as we experienced horrible issues with a third party company that she had to hire because we wanted an open jeep, or when Adventures Aloft overbooked our original hot air balloon date and we had to change dates at the last minute). She also handled well any late changes (such as when we decided to book a flight to the Mara from Nairobi one day before). This is a sign of a good agent as people can experience difficulties with companies in the tourism industry in Kenya (from our experience and also what we saw/was told by other tourists during the trip), so it is good to know she is reachable at any time. There was some slight miscommunication during one point with the itinerary/place we assumed we would go, so it is best to confirm beforehand the exact details and places you will travel to (do your research on where you want to go, to see what you want to see as I believe the normal packages in the industry is quite a rushed itinerary). Overall, I recommend Lilian, as you will be in good hands.

Our itinerary was a 6 day safari visiting Ol Pejeta and the Masai Mara (Lemek Conservancy and the game reserve), including hot air ballooning and flights to and from the Mara (both highly recommended).

Prakash   –  
Qatar QA
Visited: August 2018 Reviewed: Aug 20, 2018

Email Prakash  |  35-50 years of age  |  Experience level: first safari

Good support and good trip we had.
4/5

Communication is so good and very nice accomdation we had

Tanu   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Aug 2, 2018

Email Tanu  |  under20 years of age  |  Experience level: first safari

Amazing
4/5

We had an wonderful experience in Africa with this safari tour. Everything was arranged very nicely. Just one thing: if you plan on going for the hot air balloon safari ensure to do it early on in the trip as it is subject to weather.
Lillian was very helpful and made our trip to Africa very enjoyable.

Sanchit Vijay   –  
India IN
Visited: July 2018 Reviewed: Aug 2, 2018

Email Sanchit Vijay  |  20-35 years of age  |  Experience level: first safari

Spectaculat Mind Blowing and Totall worth remembering❤️
5/5

The Full Masai Mara safari was so well managed from everything communication accomodation and the way I saw animals.
Lillian managed it very amaziny and even charles who showed us Lion cheetahs Ostrich Lioness and what not in such a way. That I would recommend everyone to go with them.

Lillian was an Amazing lady who was there when we needed her helped us all through..found it to be my most memorable trip with Animals.
Thanks to Lillian.

Robin   –  
India IN
Visited: May 2018 Reviewed: May 17, 2018

Email Robin  |  20-35 years of age  |  Experience level: first safari

Every thing was excellent in Our trip to Nairobi and masaimara
5/5

We would like to recommend lians travel to everybody , Lians travels owner liana personally guided us to arrange our whole tour , everything from transfers , sightseeing and hotels is very good

Fatima   –  
India IN
Visited: April 2018 Reviewed: May 17, 2018

Email Fatima

An awsome and well planned safari with Lians Travel Africa
5/5

Ms Lilian,owner at Lians travel had been quite professional experienced and co operative tour agent..we were always cinfused about so many options of stay at the Masai mara ,kenya safari..but she planned our safari amazingly amd narrowed our search to almost the best place of stay in the reserve..truly met all our expectations and her personal approach to our business relationship is commendable..It had been awsome planning our safari through Lians travel..we were at wase relying on them..
Thanks again Lilian

Siri Y. Rolon   –  
Puerto Rico PR
Visited: May 2018 Reviewed: May 13, 2018

Email Siri Y. Rolon  |  35-50 years of age  |  Experience level: first safari

An amazing experience, great service
5/5

They service is wonderful. Good prices and amazing people.

Tanura Sunny   –  
United Arab Emirates AE
Visited: April 2018 Reviewed: Apr 23, 2018

Email Tanura Sunny  |  35-50 years of age  |  Experience level: first safari

Great trip to Kenya
5/5

Lians travels did a great job to make our trip to Kenya a grand one.
Their communication was exceptionally trustworthy and very prompt. At any time of the day, she was available on WhatsApp to answer us with any queries.
The safari package was really great and well planned. They helped us with variety of options to choose from depending on our time and budget.

Vikram   –  
United Arab Emirates AE
Visited: January 2018 Reviewed: Jan 14, 2018

Email Vikram  |  35-50 years of age  |  Experience level: 2-5 safaris

Memorable vacation
4/5

Lians arranged a family vacation for us to Tsavo and Mara. All arrangements were excellent and personally handled by Lilian. The domestic transfers, hotels, and game safaris were a pleasurable experience. Thank you Lilian till our next trip to Africa.

Disclaimer

  • All corporate and/or tour info is provided by Lians Travel Africa, not SafariBookings