Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 17 Reviews
Chris   –  
Australia AU
Visited: July 2017 Reviewed: Nov 5, 2017

Email Chris

Gail is prompt, available, knowledgeable, thoughtful,constantly attentive and detail focussed
5/5

Gail immediately made us feel confident we were in safe hands and she had experi need much of what we were doing herself which is crucial. We were safe in the knowledge that not only was Gail on hand but that a local team member was also available and reached out on numerous occasions to make sure we were happy wth everything. Despite a lot of travelling and many connections as we toured there was never any doubt we were being well looked after. Travel was seamless. We had one minor hiccup early on but this was quickly rectified and Gail’s team responded perfectly. There were some extremely touching moments where Gail had arranged special dinners and small tokens marking my wife’s birthday. The trip had a really classy feel to it thanks to Gail.

Luc   –  
Australia AU
Visited: August 2017 Reviewed: Nov 5, 2017

Email Luc  |  35-50 years of age  |  Experience level: 2-5 safaris

Johannesburg to Kruger
5/5

Gail organised a self-drive holiday for my family and I. We enjoyed sight seeing and tours in JHB and then drove to Kruger and did some pre-booked game drives with a ranger and then drove ourselves through Kruger too. WOW, we saw all the big 5 and the Kruger amazed us. When we dropped the car off there was some confusion over car seat payments but Gail quickly organised a refund.

Vivienne   –  
Australia AU
Visited: August 2017 Reviewed: Nov 5, 2017

Email Vivienne

Wonderful Southern Africa holiday
5/5

Gail organised our whole Southern Africa itinerary and everything went very smoothly. Our safari section was 3 days at Arathusa Lodge at Sabi Sands. Gail organised everything - our flights into Hoedspruit, our transfer from there to the lodge and the same for the return. We just had to relax and enjoy ourselves. Her advice about what to wear (very important for those cold mornings!)and what would happen on safari was spot on. We did 3 morning and 3 evening safaris and were delighted to see so many different animals. Gail's communication about everything was great and the tour definitely exceeded out expectations. I would highly recommend Gail's services as a travel manager.

Angie   –  
United States US
Visited: September 2017 Reviewed: Nov 6, 2017

Email Angie  |  50-65 years of age  |  Experience level: first safari

Amazing experience
5/5

Our African Safari was totally amazing! Our travel agent Gail Hughes booked
our entire trip for us, every detail was planned to our personal preferences, and
beyond our expectations! I highly recommend her and will be using her again for
our next adventures!

Joyce Wilson   –  
Australia AU
Visited: April 2017 Reviewed: Nov 7, 2017

Email Joyce Wilson

Gail recommended and organised our best trip ever. Everything was perfect.
5/5

Gail was an absolute pleasure to deal with. She organised everything from when we flew out to when we arrived home. The entire trip was an absolute dream and we can't thank her enough.

Maria   –  
Australia AU
Visited: August 2017 Reviewed: Nov 8, 2017

Email Maria  |  50-65 years of age  |  Experience level: first safari

Gail Hughes delivers personalised, informed travel service which translates into great experiences
5/5

Gail listened to the type of safari experience we wanted and responded with a couple of options. She answered our many questions and was a fountain of information, which enabled us to be prepared and comfortable while on safari. All our transfers and accommodation were of the highest standard. I would recommend Gail Hughes without reservation.

Orlando   –  
Australia AU
Visited: September 2017 Reviewed: Nov 8, 2017

Email Orlando  |  65+ years of age  |  Experience level: first safari

Very good logistics and planning. Every detail attended to. Exceptional after-hours service
5/5

Gail's attention to detail was excellent. Her scheduling of all our private transfers, pick ups and logistics of travel to the need for early check-ins where necessary was flawless. The minutiae in the itinerary meant that we were well briefed on our schedule and there was nothing left nothing to chance. Her recommendations of the exceptional hotels, the logistics and planning made our holiday enjoyable.

Kathy   –  
Australia AU
Visited: August 2016 Reviewed: Nov 13, 2017

Email Kathy  |  50-65 years of age  |  Experience level: first safari

Gail took onboard all our requests and carried them out beyond our expectations.
5/5

From leaving Brisbane airport, all throughout our African adventure and then touching back down in Australia, Gail constantly supported and communicated with us. We missed our first outbound connecting flight, but Gail was following our flights and organised onward flights for us. Gail met with us to discuss our itenery and we felt assured and comfortable that she would prepare an excellent trip for us. It wasn't until we were actually experiencing all her detailed planning, we realised our expectations were being exceeded constantly. She was a great listener and we seemed to be on the same page with all we wished for. On arriving back into Sydney, some of our luggage was missing, so again Gail went above the beyond tracking the luggage down and eventually had it delivered to our door! We cannot recommend Gail highly enough if you are looking for an extremely experienced, professional Travel Agent to organise an unforgettable travel experience for you.

Kevin Williams   –  
Australia AU
Visited: September 2017 Reviewed: Jan 22, 2018

Email Kevin Williams  |  35-50 years of age  |  Experience level: 2-5 safaris

Simply the best personal travel Manger, planning our 3rd trip now
5/5

We were recommended Gail by a friend in 2013, we booked a trip in 14 and had the best month away ever, we then booked another trip in 2017, that was simply awesome, and we are planning another in 2019.

Gails knowledge and attention to detail is fantastic.

if your planning a trip to south Africa Gail is the only person you should use hands down.

Teresa W   –  
Australia AU
Visited: April 2018 Reviewed: May 12, 2018

Email Teresa W  |  35-50 years of age  |  Experience level: first safari

Gails strengths are listening to what we were after and her personalised service
5/5

From the first contact with Gail she was professional, informative and listened to what we were after in our holiday. She was able to put together an amazing trip that exceeded our expectations. The arrangements and logistics that Gail organised went smoothly and added to our whole experience. The personal touches such as calling us before, during and after our holiday and arranging for assistance through Customs were added bonuses.

High recommend Gail and we will definitely be using Gail again for future holidays.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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