Falcon Safaris
- Offices In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ZTA, ASATA, ZNTBS & MARS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $600 per person per day (USD, excl. int'l flights)
Reviews
SE
35-50 years of age
Supporting my trip to Victora Falls in an excellent way
Very good and nice service. Excellent English speaking guide, his name was Newton.
50-65 years of age | Experience level: first safari
Helpful with booking and payment
I booked our hotel in Victoria Falls with Falcon Safaris and the online support I received both from the booking person and the accounts department was excellent as I wanted to book 2 rooms, one for my elderly parents with mobility difficulties and pay in SA Rands, which the accounts department enabled me to do, sending me not only the exchange rates but also the information that they used to do the exchange, which is very open and above board of them.
Email Yasuko N | 65+ years of age | Experience level: 2-5 safaris
Excellent Tour Operator
I'm a solo traveller. I began to correspond with Patrick 6 months prior to my actual visit to Livingstone. He was patient to explain to me various options. Finally when I arrived at Zambezi Sun, he sent his colleague to finalise my activities. At 10am I went to the Fall with Charity, the guide. She made sure that I’d be able to walk through the very wet bridge at the Fall. It was a great experience! In the afternoon I joined River Safari on a small boat. I enjoyed the natural environment along the river. As I wanted to go to Livingstone Museum without a guide, Patrick advised me how to get a taxi to/from the museum. So I did so on the following day after the helicopter flight with UAC. I found Patrick an excellent travel consultant. Thank you so much for helping me organise my activities!
65+ years of age | Experience level: over 5 safaris
Efficient booking service
Bookings were as requested and the coupon was issued by email in a timely manner. The Royal Livingstone had our reservations in hand on arrival.
Email Vaolet | 20-35 years of age | Experience level: first safari
Great team and efficient service
After countless efforts to find accommodation in Victoria Falls, Falcon Safari came to our rescue and helped book us suitable accommodation in no time. The elephant ride safari and their cruise is not to be missed for anything. I would not hesitate to recommend them to any traveler.
IT
Email Marcello | 50-65 years of age | Experience level: over 5 safaris
good, professional and reliable tour operator
Idid two safaris with Falcon safaris 7 days Vic Falls, Hwange and Matobo National Park and 3 days Matusadona National Park, The organization was perfect, as well as the choice of lodges, and I especially appreciated Mr Takudza's ability to meet to my needs and prepare an itinerary for an independent traveler like me who has been to Africa many times before.
Email Philippa | 35-50 years of age | Experience level: over 5 safaris
Excellent recommendations. Fabulous service and support.
We have used Taku from Falcon Safaris before for last minute trip bookings, and didn't hesitate to use him again. Some people plan and book their big African adventures a year or so in advance. I messaged Taku a week before we were going to leave 5 country overlanding roadtrip and started the process! No problem for him. He understood how we work and went above and beyond to make things work and ensure our trip was a success. I felt he was with us along the whole trip- I was in constant what app communication with him, and for 5 weeks of bookings, he was there for us. We stayed in some incredible places and we all loved every one of the different experiences. 2 of us were camping and then we also needed Accom in the same place for my mum so that was sometimes a challenge finding places that were nice for both camping + lodge/tent/chalet. But he succeeded every time. There was only one establishment that we didn't love, and he swiftly moved us out of there, got us into an incredible replacement and even got us a refund for the first one. (nothing wrong with the first one, but my mum didn't like the room!) all worked out well though.
I would be delighted to book another trip with him and Falcon- and have no hesitation of recommending their services.
Wonderful trip to Zimbabwe and Botswana with excellent organization and very competent guides
We travelled with Falcon Safaris in Zimbabwe and Botswana for 16 days. Falcon designed a wonderful trip with private guide to the most interesting sites in both countries. The organization of the whole trip was excellent, flights within the country, accommodation and activites. The guides were very knowledgable and told us a lot about the countries, their history, people, economy and much more. We visited the Great Zimbabwe Ruins, the Victoria Falls and a number of national parks in both countries.
Rhino tracking was a real adventure! We had tremendous further game drives and saw very many animals - we did the Big Five. We had much more activities than planned and enjoyed very much.
Accommodation was according to our wishes very different, luxury lodges, chalets, tented camps and camping in the wild, but always with clean facilities. Food was varying as well but always very good.
Falcon Safaris communicated the whole time with us so we felt safe. We strongly recommend Falcon Safaris to everyone planning a trip to Southern Africa and East Africa
Email Bill | 50-65 years of age | Experience level: over 5 safaris
Guided Victoria Falls Tour, Zambezi River Cruise, Airport Transfer
It was excellent service from booking of tours to following up after the tours.
We can recommend to anyone if require tours&transport in Zimbabwe.
Thank you so much for the great service!
Email Lilla Squire | 50-65 years of age | Experience level: over 5 safaris
Still owe us over £1200 over a year in and you don't think this is robbery?
Dreadful. See previous entries. Shocking admin, shocking ability to follow up complaints and still owe us over £1200. Admitted at start of December that they HAD had the money we sent in December 2016. Over a month later from their admission they have still to repay it. So they have now had our money for over a year... Am now looking at contacting police as cannot see any other way to get the money back. Let alone any thought of an apology, compensation for lost interest etc. Such a beautiful country and with many great people Unfortunately this is not a company to trust at all.