Reviews

Sort By: Date Most Helpful Rating 41-50 of 148 Reviews
Georg Schlatter   –  
Switzerland CH
Visited: September 2016 Reviewed: Oct 12, 2016

Email Georg Schlatter  |  65+ years of age  |  Experience level: 2-5 safaris

nothing left to improve - perfect service
5/5

nothing to be added to the title. The next booking request is on it's way.

Catherine   –  
Australia AU
Visited: August 2016 Reviewed: Sep 21, 2016

Email Catherine  |  50-65 years of age  |  Experience level: first safari

Reliable and helpful
5/5

The Falcon Safari staff were always polite and knowledgeable. We were looked after very well and would recommend them to other travellers.

Liz   –  
South Sudan SS
Visited: April 2016 Reviewed: May 9, 2016

Email Liz  |  20-35 years of age  |  Experience level: 2-5 safaris

Vic Falls trip
4/5

Great service from falcon Staff.
Always punctual and receive guests with a smile
Very knowledgeable on the activities to do in and around Vic Falls

emma   –  
Namibia NA
Visited: March 2016 Reviewed: Apr 20, 2016

Email emma

it was excellent
5/5

provided us with the best accommodation in Vic Falls

Fudzai   –  
Zimbabwe ZW
Visited: August 2015 Reviewed: Aug 27, 2015

Email Fudzai  |  35-50 years of age

Our driver was on time on both occasions, on arrival, and departure. No complaints at all.
5/5

Not a lot to say really as we only used Falcon Safaris for our airport transfers. We cannot fault the service. When we got to the airport, our driver was waiting for us, and on our departure day he got to us very early, perhaps a little too early actually.

Shawn   –  
United States US
Visited: August 2015 Reviewed: Aug 26, 2015

Email Shawn  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly recommend Falcon Safaris!
5/5

Since our trip to Zimbabwe would be my family's first experience in Africa, I really wanted everything to go wonderfully for them. Lucky for us, I chose Falcon Safaris to be our guides while we were there.

I spent almost a year sending emails back and forth to Patrick, who was incredibly patient, kind and accomodating with all our requests. By the end of my planning stage, I actually felt terrible for all the requests, changes and ideas I brought to him throughout the year, but he was always professional and willing to address all of my concerns. I couldn't have asked for a better planning phase.

When we arrived in Victoria Falls, Patrick and Brian met us at the airport, and from that time forth (13 more days!), we explored Victoria Falls (amazing!), Hwange National Park (incredible!), Matopos National Park (breathtaking!) and Antelope Park (wonderful!). Brian was with us every step of the way, and accomodated all of our requests with a smile and a kind heart. Not once was he late in picking us up, and not once did we feel nervous about our trip. He (and Patrick) executed everything PERFECTLY. By the end of our stay in Zimbabwe, we felt like Brian was a part of our family. He is truly an exceptional person!

I highly recommend Falcon Safaris to anyone hoping to explore Zimbabwe. Their knowledge, willingness to accommodate, and their kindness impressed us deeply. We will absolutely use them again when we return to beautiful Zim!

Torrey   –  
United States US
Visited: June 2015 Reviewed: Aug 21, 2015

Email Torrey

Took care of everything!
5/5

Gertrude from Falcon Safaris was always very prompt in responding to all my dad’s emails. Since we were doing this trip on our own (without a travel agent), he had lots of questions. Gertrude always took the time to explain everything thoroughly and make great suggestions, all with a fair price. She did everything with a great attitude.

We used Falcon Safaris for our transfer from the airport to our hotel. Even though clearing customs took quite a while, they were waiting for us as we exited customs. We also wanted to get some Zimbabwe money for my brother’s foreign currency collection. We gave the shuttle representative some U.S. money, and she promptly returned to our hotel with billions of Zimbabwe dollars for his collection.
Our first tour was a Victoria Falls Bridge tour through an outside vendor. Falcon picked us up promptly at the hotel, and got us to our tour. Afterwards, they dropped us off at Victoria Falls to continue our touring.

Then we met Brian from Falcon Safaris, who personally gave us a guided walking tour of the falls. The falls were spectacular! We saw lots of rainbows from all the mist. We were pretty soaked at the conclusion of our falls walk, so Brian took us back to our hotel so we could change into some dry clothes.

We were then off to a Zambezi Sunset River Cruise on Falcon’s boat. Since it was winter, we were the only ones on the tour that day. Brian also escorted us on the cruise. The cruise was great! We saw several animals and a gorgeous sunset.

After the Sunset River Cruise, we were off to dinner at Boma. Brian drove us there, got us settled in, and asked us what time we wanted to leave. He also gave us a contact number in case we wanted to leave early. At our designated departure time, Brian was right there to pick us up and return us to our hotel. It was a great day arranged with Falcon Safaris and a great day with Brian!

The following day, we needed an early morning transfer to Kasane airport in Botswana. Brian was there to pick us up in the morning and transfer us to the border. At the border, he walked us through immigration and handed us off to Falcon’s Botswana representative. We transferred our luggage from the vehicles and were off to the airport to meet our next adventure guide. The drive from the border to the airport went smoothly and without any instances. We even stopped to view animals a few times along the way.

If you are ever spending time in the Victoria Falls area, I strongly suggest you use Falcon Safaris for all your adventure needs. We booked our hotel on our own, but next time we would just let Falcon handle it all.

Monique   –  
United States US
Visited: July 2015 Reviewed: Aug 20, 2015

Email Monique  |  20-35 years of age  |  Experience level: 2-5 safaris

Exquisite experience
5/5

Falcon Safaris provided an absolutely exquisite experience from communication to service throughout the safari itself. The Mapula lodge was beautifully designed and set up for an intimate safari adventure. The lodge manager, kitchen staff, and guides were all incredibly kind, helpful, and knowledgeable. From the rooms to the views to the food to the game drives and boat trips, everything was top notch.

Alan   –  
Canada CA
Visited: May 2015 Reviewed: Jun 1, 2015

65+ years of age  |  Experience level: first safari

Excellent recommendations and prompt response to questions
5/5

We all have some concerns booking and paying for travel in a remote country on the internet. Falcon was excellent. The transfers in Livingstone and to Chobe were right on time and well co-ordinated across the river. The accomodations recommended were excellent. I hope to be able to use Falcon again for a vacation in the future.

Brian   –  
South Africa ZA
Visited: April 2015 Reviewed: May 17, 2015

35-50 years of age  |  Experience level: over 5 safaris

Superb service, an absolute pleasure to deal with
5/5

I booked hotel accommodation, airport transfers, a guided tour, a dinner cruise, and a helicopter ride through Falcon Safaris. All arrangements were booked timeously, and ran very smoothly. The Falcon Safaris staff were extremely friendly, and an absolute pleasure to deal with.

An easy 5 star rating, I would happily recommend Falcon Safaris and use them again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 8
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