Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 371
  • 4 star 11
  • 3 star 1
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 371 Reviews
NB   –  
Switzerland CH
Visited: March 2024 Reviewed: Mar 10, 2024

Email NB  |  35-50 years of age  |  Experience level: first safari

A Safari beyond our expectations
5/5

We travelled 6 days and seen all the animals we hoped to see and more. Reasonable pricing, good accommodations, good safari car, and exceptional driver guide (Tony)! We would definitely recommend!

Julia   –  
Poland PL
Visited: March 2024 Reviewed: Mar 10, 2024

Email Julia  |  35-50 years of age  |  Experience level: first safari

Amazing 5-days safari experience!
5/5

The contact with Mufasa Tours was great from the very beginning - quick replies and all questions were answered in a detailed way (thanks, Maryanne!). The guide Patrick Ndura was super professional, punctual and had a great knowledge about the animals (and knew, where to find them :))
So it was a great unforgetteable experience - I can highly recommend it!

Sasha mcfadyean   –  
Spain ES
Visited: February 2024 Reviewed: Mar 7, 2024

Email Sasha mcfadyean  |  50-65 years of age  |  Experience level: first safari

It exceeded all expectations .... wonderful
5/5

An unforgettable experience from strat to finish the van was comfortable the driver guide was charming knowledgeable and knew exactly where to find the animals he obviously had good contacts and we got to see sooo much it was truly an unforgettable experience and the lodge we stayed in zebra lodge was beautifuly decorated and so comfortable u felt immersed in the nature ....we had such a nice time thankyou so much to Mustafa tours and out wonderful guide Patrick

Chengyue   –  
Switzerland CH
Visited: December 2023 Reviewed: Mar 4, 2024

Email Chengyue  |  20-35 years of age  |  Experience level: first safari

A Safari Adventure to Remember
5/5

I am writing this review for Mufasa Tours and Travels two months after coming back to my home country. And to state it briefly, my one-week safari experience over the Christmas and New Year period 2023/2024 left me with unforgettable memories and a deep appreciation for the wildlife of the African savannah.

Our safari tour in Kenya and Tanzania was 20 days in total for my parents, while I joined them in the middle of the tour for 10 days. Every detail, from accommodation arrangements to game drives, was well planned by Mufasa Tours and Travels, ensuring a hassle-free and enjoyable trip. While the price tag was on the higher side, the impeccable organization and exceptional service made it well worth every penny.
What truly elevated our experience was our passionate guide, Moses. His enthusiasm for the wildlife was infectious and he was extremely experienced at his job, taking us to places where we would get a higher chance to see wildlife while being respectful of the park rules. The vehicle was well-maintained and cleaned every day to our amazement, and safety precautions were consistently observed, so we really felt in good hands with him.

The camps and lodges selected by the company were all very comfortable and immersed us in the heart of the wilderness. Our only negative critique would be that the lodge where we stayed at in the Serengeti National Park was quite far from where the wildlife was for that period of the year. Our other regret is that we only had one full day in the Serengeti, so we had a long drive that day from the lodge to get to the wildlife and the game viewing itself felt comparatively short. If your schedule allows it, I recommend staying at least 2 full days in that immense park.

One incident highlighted the exceptional customer service we received during our safari. My luggage did not arrive with me when I landed in Nairobi but was lost during my transit. Joel and the Mufasa staff went above and beyond to assist me, calling the airline and making trips to the airport to inquire about my luggage. In the end, as it was the holiday period, my luggage took many days to be located and could not be delivered to me as I was constantly moving to different areas, but they ensured that it was delivered to my departure airport. Their dedication to resolving the issue really allowed me and my family to focus on our holidays and enjoy the breathtaking landscapes and wildlife without any worries and I am deeply grateful to them for that.

In conclusion, our tour with Mufasa Tours and Travels was a top-notch safari experience. If we get an opportunity to go on another safari, maybe during the Great Migration season, we will book with Mufasa Tours and Travels again!

Karin & Frank   –  
Germany DE
Visited: February 2024 Reviewed: Feb 22, 2024

Email Karin & Frank  |  50-65 years of age  |  Experience level: first safari

Excellent Safari with Colin
5/5

We booked our first trip to Africa with Mufasa based on a recommendation and were absolutely thrilled. We did a 7 day safari; Amboseli - Lake Naivasha - Nakuru - Maasai Mara
Caroline's organization worked extremely well and left no wishes or questions unanswered. Thank you for this, Caroline!

We were picked up in Nairobi by our guide Colin and the safari started 😁
On the trip to Amboseli Park he gave us a lot of information about the country, the people and the animals. A perfect introduction!

Colin was an absolutely confident driver; Some of the paths were a challenge, but Colin never let himself be put off and drove us completely safely. He is a cheerful guide with incredible knowledge of his country and the animals. We had so many questions about a variety of topics and he left none unanswered.
His instinct for the right time and the right place surprised and delighted us every day. We saw so many animals, almost a matter of course, that of course the Big Five were there😉
Colin also had a great eye for wonderful photo motifs - we are already looking forward to creating a photo book!

The lodges we booked were perfect across the board. The locations were fantastic and there were very nice, friendly and helpful staff everywhere - we have rarely experienced that.

The itinerary was perfect for us. It was exactly right at the time.

We would like to thank Colin from the bottom of our hearts for making the safari an unforgettable experience for us. Asante sana, Colin!!!

Semih Salhon   –  
Turkey TR
Visited: February 2024 Reviewed: Feb 13, 2024

Email Semih Salhon  |  50-65 years of age  |  Experience level: 2-5 safaris

Very well organized
5/5

We have spent a wonderful 2 days in Masai Mara Keekorok Lodge, where we used Mufasa as organizer
Our guide Nelson gave us a perfect game ride during these 2 days where we explored plenty of different animals

Caio & Karen   –  
Australia AU
Visited: January 2024 Reviewed: Feb 9, 2024

Email Caio & Karen  |  35-50 years of age  |  Experience level: first safari

Hosea Kamau
5/5

Organising the tour prior was very easy. Carol was happy to answer all of our questions and she put together an amazing extended tour for our time in Kenya.
Our tour guide, Hosea, was highly knowledgeable about all of the amazing animals that we saw, very intuitive and accommodating to our needs as tourists. His extensive experience as a guide meant that he was ahead of the game and we were able to witness some incredible moments watching animals in their natural habitat. We would highly recommend their services.

Kristina and Aras   –  
Lithuania LT
Visited: February 2023 Reviewed: Feb 7, 2024

Email Kristina and Aras  |  35-50 years of age  |  Experience level: first safari

The best choice we made and never regreted!
5/5

The best tour ever! Could not believe that it is possible to travel 2 weeks in safari and see new things every single day: all the time new animals. we saw all of them!!!
Rangers sometimes helped as team members as well as other tour operators- they are all one team!
We got lovely presents to remind us of the journey!
We were laughing all the time with our driver! We demanded him to dine have lunch and breakfast with us as it was not possible to stay without him. We needed to talk and plan and listen to his stories.
Never in my life We thought it could be so entertaining!
our driver/ guide was wonderful!!! He surprised us everyday!
A lot of fun!!!

Kayla   –  
Canada CA
Visited: December 2023 Reviewed: Jan 8, 2024

Email Kayla  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely incredible and would recommend
5/5

I booked with Mufasa tours and did a custom trip going to hells gate, Crescent Island and the Masai Mara.

I would absolutely recommend Mufasa tours for a few reasons. Their communication is next level and Caroline who is the main contact is exceptional. She is very responsive and will help in anyway she can, she is very accessible. She created a custom tour for me at a reasonable price. The lodges I stayed at were incredible ( I highly recommend Zebra plains if offered, it is stunning). The jeep was in excellent condition and there was plenty of water.

My guide Moses was excellent and did his best to spot animals. He was a joy to spend three days with.

This company is clearly well experienced, is reputable, has an actual office, is responsive and available and I felt safe travelling as a solo female.

My family is planning a Safari in 2025 and I will be recommending them to book with and plan a luxury tour.

No concerns and no negative comments

Jennifer   –  
Canada CA
Visited: December 2023 Reviewed: Jan 1, 2024

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

Seamless except our daughter did bookings for us and that caused confusion at some resorts.
5/5

Our driver Daniel Muntet for our Safari was the Best. Knowledgeable, courteous, personable. Really knew how to navigate the game reserve trails. Really can’t say enough about Daniel. Punctual, polite , wonderful person. Great sense of humour.
Strongly recommend Daniel as your tour guide to get the best adventure.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 371
  • 4 star 11
  • 3 star 1
  • 2 star 2
  • 1 star 0
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