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4.9/5

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  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Nikki   –  
United States US
Visited: September 2022 Reviewed: Nov 16, 2022

Email Nikki  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Nikki and not that of SafariBookings.
Professional, very nice.
3/5

It was a pretty involved tour. Was amazing to see all the animals (Big 5).
The driver Zayree and the guide and cook Magoma were very nice.
Just a few issues with this tour. Accommodations were very or “below” average. Especially since I booked for a totally PRIVATE Safari for only TWO people. I’m sure they could’ve given Better Accommodations.
Also in the Serengeti we were in a lodge that seemed like the”Boonies”. So that one day all we saw was just prey animals. Nothing else. I repeatedly asked the driver to go to Central Serengeti, but he refused, saying it was 2 hours away. But we were just driving around in ONE Boring Area for around 8 hours. Could have easily taken the trip to Central Serengeti, I felt. To me that was a TOTAL Waste of our Precious time, since we were on a ONE week tour for Tanzania.
I even offered to pay extra for a Nicer Room in Arusha, but I was refused. Don’t Understand WHY??
Hopefully in future the company realizes these issues travelers may have and provide somewhat Better Service? Cause people travel from very Far distances and would like to make the Best of the time and days on hand.


Reply from Claws of Africa
Reply from Claws of Africa
Posted on Oct 6, 2023

Thank you for sharing your feedback on your recent tour experience. We appreciate your positive comments about the wildlife and the team members, Zayree and Magoma.
We apologize for any inconvenience you experienced with the accommodations and the Serengeti itinerary. Your feedback is valuable, and we will certainly review these concerns to improve our services in the future. We understand the importance of making the most of your travel time, and we will strive to provide better options for our guests.
We hope to have the opportunity to serve you better on your future travels. Thank you for your understanding.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 40
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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