Reviews

Sort By: Date Most Helpful Rating 31-40 of 93 Reviews
Margaret   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 21, 2023

Email Margaret  |  65+ years of age  |  Experience level: first safari

In my experience Chalo Africa proved to be a conscientious and caring tour operator
5/5

I found Chalo Africa helpful and caring, and always prompt in replying when I had problems getting my visa for Kenya. The information about safari clothing was very useful.
From the moment the holiday began, when we were met at the airport in Nairobi, everything worked smoothly and seamlessly and was a delight from start to finish. Worth every penny!

Aman Desai   –  
India IN
Visited: October 2023 Reviewed: Oct 17, 2023

Email Aman Desai  |  65+ years of age  |  Experience level: first safari

Wonderful experience through and through!
5/5

I organised a Tanzanian safari for my parents through Chalo Africa and it has been a most wonderful experience through and through. Smita was an absolute pleasure to work with, and she and the Chalo Africa team went above and beyond in curating the entire 1 week long Tanzanian experience for my parents. We must have gone back and forth and changed the overall itinerary at least 4-5 times, but never once did Smita have a problem with it, rather the feedback and back and forth was taken in a positive spirit and resulted into an efficient and experience rich itinerary for my parents. Smita truly cared about curating the perfect experience and fit considering our preferences and this was evident in the trip that resulted. My parents had a most wonderful time, and the trip included Tarangire National Park, the Ngorongoro Crater, and of course, the Serengeti National Park. The accommodation choices / tents, the game drives, the bountiful animal viewing, the food and the service, the highly knowledgeable guides, the point-to-point handling of all days, the transit flights - everything was absolutely wonderful and resulted in a delightful overall experience and trip for my parents. Thank you Smita and thank you Chalo Africa for everything - we will certainly return in the future for additional African experiences!

Naina   –  
United States US
Visited: October 2023 Reviewed: Oct 13, 2023

Email Naina  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Luxury Safari Experience in Maasai Mara
5/5

My family and I worked with the Chalo Africa team to plan a week-long vacation in Masai Mara to celebrate my father’s 60th birthday. Smita, Malvika and their team were extremely responsive from the very beginning and guided us in planning our itinerary. We stayed at two luxury Asilia camps in Kenya as suggested by the team, and found them both to be exceptional camps with incredible wildlife. The camp staff was amazing and the two camps had excellent food — my parents are gluten free but both camps were notified by the Chalo Africa team and accommodations were made for every meal. Smita and Malvika catered to all our travel and logistics requests, booked all internal travel between camps, and even helped us request our guide a year in advance! They were in communication with us before and during the trip over WhatsApp and quick to respond to any questions despite timezone differences. We do not have a single negative thing to say about the experience - everything was perfectly organized from start to finish! Highly recommend for anyone looking to plan a Safari trip to Kenya!

Paul   –  
Thailand TH
Visited: June 2023 Reviewed: Jul 11, 2023

Email Paul  |  50-65 years of age  |  Experience level: over 5 safaris

Very good service in every way
5/5

Excellent communication and knowledgeable, honest pre-trip information. Continued communicating throughout the trip and helped resolve a travel issue very promptly. Everything was very well arranged and would be happy to use their service again.

Theia   –  
India IN
Visited: June 2023 Reviewed: Jul 10, 2023

Email Theia  |  35-50 years of age  |  Experience level: over 5 safaris

Epic planning the trip of our lives
5/5

The team at chalo Africa understood exactly what we wanted for our trip. Ok hey made suggestions and recommendations, and planned everything down to the last detail.
The trip was smooth and we had such a good time.
They stayed in touch via whatsapp making sure we were well taken care of! Thank you so much

Prasad Abraham   –  
United Arab Emirates AE
Visited: February 2023 Reviewed: Mar 31, 2023

Email Prasad Abraham  |  50-65 years of age  |  Experience level: 2-5 safaris

Knowledgeable, flexible and deeply responsive to client needs
5/5

Any travel company can arrange tours and find suitable lodgings. The true capabilities and resourcefulness shows up when there is an unexpected crisis and how the agent responds. We had a family birthday and we were traveling to Nairobi from different locations. My son missed his connection due to weather. Chalo Africa pulled out all the stops, arranged alternate flights, coordinated a meet and greet at Nairobi airport, whisked him through long lines and made it in time to catch the last flight to Masai Mara and he showed up just as the rest of the family was sitting down to the birthday dinner. Well done and thanks to Chalo Africa for giving us a memorable experience.

Ambareen   –  
United States US
Visited: August 2022 Reviewed: Oct 9, 2022

Email Ambareen  |  20-35 years of age  |  Experience level: first safari

Reliable
5/5

Chalo Africa is a reliable, trusted and hardworking travel agent group. They found a safe and comfortable place for us to stay on very short notice. We did not have to worry about anything once we got there because everything was perfectly arranged. Smita was kind and amazing, spending a lot of long days trying to find us accommodations to fir our needs. She even went out of her way to give us advice on other places in Africa she wasn’t having us book. Her team and her were always available on WhatsApp during the entire trip and checked in multiple times to make sure all was going smoothly. I usually never use travel agents but I highly recommend Chalo Africa for a seamless African Safari. Its very necessary and you won’t regret it!

Amulya   –  
India IN
Visited: August 2022 Reviewed: Aug 20, 2022

Email Amulya  |  20-35 years of age  |  Experience level: first safari

5 Stars for the expertise!
5/5

Smita and Malvika of Chalo Africa have helped us realise the dream of our lifetimes by planning and arranging for a Kenyan safari trip that was out of this world!

From our conversations it was clear to see that they speak from their personal experiences and their passion for promoting ethical safaris shines through.

The dossiers that they have put together are extremely helpful and their guidance from beginning to end was fantastic!

The trip was customised to our requirements to the finest detail.

Highly recommend Chalo Africa to anyone who is planning an African Safari.

Asante sana!

Lynn   –  
United States US
Visited: November 2021 Reviewed: Jul 19, 2022

Email Lynn  |  50-65 years of age  |  Experience level: over 5 safaris

A most meaningful and special trip to Kenya's Sheldrick Elephant Orphanages
5/5

Planning at the height of covid and traveling in between variants, all 5 of us on this safari had some trepidation about procedures, tests, and online entrance/exit requirements, etc. Sangeeta of Chalo did an exceptional job of helping us through all the steps and lining up the covid tests so it all went without a hitch.

Five of us planned the trip together along with Sangeeta, so we had a lot of input on what we wanted to do. Sangeeta provided us with unique and interesting options that we might not have thought of ourselves. Some of these also were money-savers to keep the costs in check.

The trip itself was superb in all aspects and I have many safaris in my background for comparison. There were some unusual needs on this trip, such as credit cards that malfunctioned, a participant running out of money, a missed international flight and very dire health issues requiring sudden special accommodations. Sangeeta on the ground with us and Chalo members back in the office made sure everything was attended to so all of us could enjoy the trip to the utmost.

The Sheldrick facilities and nearby accommodations were tremendous and far exceeded our expectations, allowing time for both elephant and keeper interaction plus ample more traditional wildlife viewing safari activities. We ended with four nights in the Mara, for a 3-week trip. Some of us did our own thing for parts of this trip and another traveler joined us for just the Mara. So there were lots of moving parts that Chalo made sure flowed seamlessly.

Gautam vangala   –  
United States US
Visited: July 2022 Reviewed: Jul 12, 2022

Email Gautam vangala  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb experience!
5/5

From start to finish chalo Africa (Sangeeta, Malvika and Smita) were incredibly helpful. They helped me chose just the right lodge and experience for my young family. Their attention to detail and communication throughout the journey was terrific. We did a 4 night stay at Phinda mountain lodge. Loved this property and it’s guides. This is my fourth safari booked with chalo Africa (Kenya, Congo, Botswana and South Africa). Love this group and it’s mission. Looking fwd to my next trip with them to Botswana in September. The best review I can offer is that I like them to so much, I have used chalk Africa for four trips over 5-6 years :-)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 88
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 0
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