Some of the staff members outside the office.
Yaneta Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Romeo | 20-35 years of age | Experience level: 2-5 safaris
Client Satisfaction First
From the get go choosing Yaneta safaris has been amazing. Starting off with the email communication before the trip, helping and answering questions has been great both by emails and via watsapp.The trip itself, it was such an amazing experience.
The service was excellent, both our guides (Eddie in Kenya and Moses in Uganda) were awesome. They made us feel safe, took great care of us, and made sure the trip went on smooth and were both very knowledgable.
The different excursions and outings we did were all well organized, everything was taken care of by Yaneta safaris and the guides. All the different activities we did were great, and we felt that we really got a lot of value for the money we paid. It exceeded our expectations.
The staff in the hotels and the food was excellent. They were so attentive and helpful. The different rangers and trekking guides we came across were all very informative and knowledgable.
I would recommend everyone to go visit Kenya and Uganda and to use Yaneta safaris as a tour operator and to request for Eddie and Moses as your tour guides
Perfect company
We had a very good experience with yaneta safaris.We had a 11days Gorilla trekking chimps and big five game drive safari, Everything turned out perfectly from the very beginning while planning our trip the communications was always prompt and our guide Erick was very knowledgeable and caring and he was very patient with us which made our stay in Uganda lovely. We recommend this compafor great experience.
IT
Email Cristina | 50-65 years of age | Experience level: over 5 safaris
The trip in Uganda and Kenya with Yaneta Safari was a terrible bad experience.
The trip in Uganda and Kenya with Yaneta Safari was a terrible bad experience.
The only positive aspect was our driver in Uganda; Moses was a perfect guide, he always did all the best to meet our desires and expectations.
We did with Yaneta a 5 five day tour in Uganda and 7 days in Kenya where Yaneta involved Big Time Safaris as a partner. We booked the trip in february 2023 and we have paid everything as stipulated in the contract with Yaneta.
The trip had already some issues in Uganda, but it became a terrible nightmare in Kenya.
1) the first night in Uganda two out of four rooms did not have a private bathroom instead in the contract it was specified that a private bathroom would always be guaranteed; we did not receive any refund for this.
2) They booked our flight to Kenya probably at the last moment so we had to fly at 3am, as a result we didn't sleep in any hotel, but we didn't get any refund
3) when we arrived in Kenya the Kenyan agency told us that Yaneta had not paid for our trip; we immediately wrote to Yaneta who replied that Big Time Safaris had increased costs at the last moment, Yaneta however did not want to give them more money and therefore had decided not to pay this difference.
4) Big Time Safaris blackmailed us: pay cash now the difference or we take you to Nairobi and we stop the tour
5) Yaneta asked us to pay because they were economically in difficulty in that moment and asked us to trust them that we will have receive a refund in short time; we had no choice
6) We had to pay to finish the tour, but in the meantime we missed a safari in the Masai Park and did not receive any refund for that either; the cost was $80 per person.
We found ourselves in a terrible situation, forced to pay and treated very arrogantly.
Yaneta wrote me in October to be patient that they would have sent us a refund, but now a new year is arrived and we have not receive any pay back.
We have also thought that the two agencies had organized a scam to extort us further money.
A terrible nightmare !!!
SI
Email Aljaz | 35-50 years of age | Experience level: first safari
Good, serious company, we had no problem and had a lovely time traveling with them.
"Our trip through Uganda with Yaneta Safaris was filled with exciting experiences. Communication with the agency was smooth via WhatsApp and they generally did their best to accommodate our needs and fulfill our prior arrangements. There was a bit of rush right before the trip, but everything turned out fine. We were especially impressed with our guide/driver, Erik. He was a great conversationalist, knowledgeable, and always ensured we felt comfortable. He truly cared about our accommodations, food, and overall well-being. Thanks to him, our trip was outstanding. Overall, choosing Yaneta Safaris was a great decision and we will definitely hire them again for our next African adventure."
DK
Email Louise | 20-35 years of age | Experience level: 2-5 safaris
Fantastic trip to see the gorillas
Fantastic trip to see the gorillas that was tailored around my needs. Price was competitive and trip exceeded my expectations in every way. In particular I had a very reliable and knowledgable driver who I would highly recommended!
AE
Email Richard | 35-50 years of age | Experience level: 2-5 safaris
Superb! Really loved our time in Uganda and Yaneta safari tours looked after us perfectly!
We were very impressed with Yaneta, thanks to all the real for making it such a memorable experience :)
AE
Email Hershey | 20-35 years of age | Experience level: first safari
Perfect, flexible, professional and incredible guide
If you want to have the best trip of your lives, do not hesitate to visit Uganda, it is a wonderful country full of culture, delicious food, incredible people, unforgettable landscapes and animals. And there is no better way to do it than with Sam as your guide and Yaneta Safaris as your travel agency they will adapt everything as you need. Thanks to them they did our trip something incredible and magical. They treated us super well and hosted us in incredible places. They exceeded all our expectations. It was the best safari we could ever had and Uganda gave us a memorable experience of a life time.
AE
Email Fatima | 20-35 years of age | Experience level: first safari
Best travel agency super professional with excellent guide
We were a group of 5 ladies, and we were a bit hesitant to book a safari with a foreign company, however booking with Yaneta safaris was a great decision.
They responded quickly, even during the night. They answered all of our questions tirelessly, explained everything, helped plan and provided the itinerary in advance.
The adventure itself was perfect and every single thing we aimed to experience was delivered. Yaneta safaris took a great care of us and our guide samuel was one of the best guides ever worked with. He was extremely helpful, curteous, knowledgeable, kind and made our wishes come true.
This adventure is definitely worth your time and money, Yaneta safaris is a proper company that is client-oriented and the tour guide was on the top of the game.we highly recommend anyone wishing to visit Uganda to contact them
US
Email Carrie | 20-35 years of age | Experience level: first safari
Uganda/Tanzania safari
Our safari in Uganda was a great experience thanks to our guide Nathan. He was very knowledgeable and considerate. We learned a lot from him while on our drives and even were able to try some of the local food. The cabins we stayed in were closer to being budget lodging I would say but it was nice meeting other tourists and backpackers. The gorilla trekking was an incredible experience.
We didn't get to experience much of the culture in Tanzania on the second leg of the trip given we were mainly in the national parks every day. I would recommend adding a couple days that include hiking or trekking because spending 4-5 days mainly sitting inside a car is way too much.
At the end of the trip we were taken to a large outdoor/indoor souvenir market that was literally 3x the cost of all subsequent souvenir shops we visited. Make sure not to waste your time in there.
The best part of the Tanzania trip was tracking the wildebeest migration and seeing the ngorongoro crater. Don't miss those.
DE
Email Juli | 20-35 years of age | Experience level: first safari
Good communication
The communicaten was uncomplicated
When we arrived at the Airport the safari bus was already there waiting for us. We had enough to eat and drink while the days and had a good guide