Sunstrip Africa Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2018)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $700 per person per day (USD, excl. int'l flights)
Reviews
Email Catherine | 20-35 years of age | Experience level: 2-5 safaris
The experience was super awesome having to travel back in Africa after a long while abroad.
The communication by the tour operator was simple and easy to understand. The tour operator was more than willing to help me around everytime I had a question. No doubt I would still choose Suntrip Africa Safaris in my future travels!!
Email Susan | 20-35 years of age | Experience level: first safari
Best safari ever
I experienced the best safari holiday and hospitality, they have experienced staff, the tour guide was good and the camping place was clean and neat, the food was good as well and they cater for vegeterians too. I couldn't ask for more they were the best
Thanks a lot
DE
Email Annika | 35-50 years of age | Experience level: 2-5 safaris
Very good tour with Anthony
Very good budget tour. Very nice communication in advanced with Susan. Excellent tourguide and driver Anthony. He did everything possible for us to see the animals. Nice car and camp, too.
Just the manager of the camp was unfriendly but this was not the fault of the agency. I can really recommend this tour.
QA
Email Kristine | 20-35 years of age | Experience level: 2-5 safaris
Awesome 6Day Masai-Naku-Amboseli safari experience on a budget
Susan organized everthing for us and was quick to respond to our queries. It was my second time in Miti Mingi ecocamp and was happy with the renovations done on the tents/rooms. It is now way better than it was last September 2018. At Kimana camp, we stayed at newly built room too. The rooms now look better than what you'd see on pictures posted on Tripadvisor. We managed to see white rhinos in Nakuru but a baboon got inside our van and took a small bag full of snacks. From a group of 7 people in Masai, only 2 of us proceeded to Nakuru and was joined by another guest. On the way to Amboseli, there were just 2 of us + Anton, our guide. Anton was a great guide. In Amboseli, we got clear skies on the last day and was lucky to see mighty Mt. Kilimanjaro. So satistied with the overall experience and service from Sunstrip Safaris.
Email Carolyne | 20-35 years of age | Experience level: first safari
This is clearly the best tour operators group..everything about them from the crew to services is aw
First of all the crew is lively,they have good communication skills and thus services offered are satisfying.The safari tour should just try and advertise themselves a little bit otherwise good job.
Email MARY | 20-35 years of age | Experience level: 2-5 safaris
Very welcoming and services are good. We are planning another one soon. Keep it up the good spirit.
It was excellent keep up the spirit of the good job
Email Debbie | 20-35 years of age | Experience level: first safari
DREAM TO MAASAI MARA COME TRUE
We were so happy with our driver guide Solomon who was so experienced and friendly. We highly recommend sunstrip africa safaris for anyone who has a dream to visit the kenya parks.The food was good and in plenty, water was warm too. I was so happy to join the rest of our group to the village where we danced and interacted with the maasai people.
you are the best operators. Thank you so much.
JP
Email Kana | 35-50 years of age | Experience level: first safari
Amazing safari experience!
I joined a 7-day safari tour and end up with great satisfaction. Josef and Anthony were my tour guide, and they tried their best to find animals.
They are knowledgeable and taught me many things with their erudition. Finally I found BIG 5. Also, balloon safari was amazing, and you should try.
For more improvement, i prefer staying sweetwaters, instead of samburu 2 days. The place is very rocky and not so many animals around.
US
Email Danny | 50-65 years of age | Experience level: 2-5 safaris
Efficient, prompt and excellent e
Everything perfectly done , from booking and seeing sites. I had no worries or complaints. Susan was outstanding throughout the whole experience.
ES
Email Christian+Vera | 20-35 years of age | Experience level: 2-5 safaris
Horrible, they are thieves
We did a 5 days mount Kenya Hike.
First of all: I am rating the office right now and not the mount Kenya hike. The mount Kenya hike is definitely recommendable and was one of the best experiences we had. Great views, great guides (the guides are freelancers and not related to the office)...a wonderful experience!
But very important! Book this wonderful hike with another (maybe a little bit more expensive) tour operator! Our experience with this tour operator was the worst we have ever experienced (and we are travelling the world for 2 years now). They are robbing you and most of the things they tell you are lies! With this operator you get a reasonable offer and you find yourself paying 20% more than agreed to. Susan seems to be a friendly contact at the beginning and at the end you realize that she only told you half of the truth and lies (if you are not able to pay by US dollars in cash you will pay 10% more than the offer, because the company shifts the financial risk onto the customers, be careful about every "optional" they tell you...it will cost you more than expected...for example the ride back at the last day will cost you 50USD which is not included in the price) they also will make itinerary changes which will affect you with aditional costs without asking you. I really recommend to experience this wonderful hike with another maybe a little bit more expensive company. If you value honesty please avoid Susan and avoid this company, they are thieves.
Reply from Sunstrip Africa Safaris
Posted on Mar 22, 2023I'm sorry to hear that you had a negative experience with us, it was not our intention as we strive to offer the very best to our clients. However, I would like to clarify a few things.
We always strive to be transparent about the costs involved in our tours, and we are not in the business of lying to our customers. We understand that unexpected costs can be frustrating, however all the costs we clearly communicated to you, apologies if you did not get clarity on the costs involved. Regarding the currency issue, we do recommend paying in US dollars as it is the most accepted currency in the tourism sector. We only advise to pay with the exchange rate at the bureau if you opt to pay in Kes, this we also explained to you as well.
Regarding the additional cost for the ride back on the last day, this is clearly stated in our itinerary and communicated to all customers before the tour begins. We apologize if this was not clear to you. When we were calculating I explained to you we use the forex bureau rate which is 147 and I told you that is the rate to buy dollars in all bureaus and I requested we can go and check and you declined to go.
About paying the extra 50 USD the driver informed me that you were not charged any cash and you did not pay for the transport back to Nairobi.
Your program as per the information from the guide is that it was not changed at all you went as per your confirmed safari
The company is not in charge of the exchange rates globally the market rate is very high especially for dollars and Euros. All clients who are opting to pay using a different rate from USD are paying as per the forex bureau rate so we have no hidden rates being used please. We do not use the online rate since there is nowhere it is applicable in the forex bureaus or banks.
The company stood in and gave you free mountain equipments except from the shoes and sleeping bag which you were supposed to be charged since you said you did not have enough cash and we also gave you a discount of 5000 Kes from the exchange rate so you could purchase for the shoes and for the guide tips.
We take all feedback seriously and will use your comments to improve our services in the future. We are glad that you enjoyed the Mount Kenya hike itself.