Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 24
  • 4 star 8
  • 3 star 0
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 35 Reviews
Valentin   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 20, 2024

Email Valentin

Great adventure
5/5

An amazing experience. Our driver Joseph was very good - we saw almost everything (did not see a leopard,
but they can be very elusive, up in the trees) and he went out of his way to catch moments that were time critical. He really cared about showing us the best.

Driving alone was an experience, then seeing all the animals, combined with an interesting group of people, this safari was something that contributed greatly to making our trip to Kenya as the best we ever had.

The food was very good - basic but very well prepared with great quality ingredients. Especially near Kilimanjaro - some of the best food we had all trip/in recent memory! I say it’s gotta be the soil!

If you are citizen of Kenya it might be easier to get around, but what can’t be underestimated is the help your driver gives you. With Joseph all entries were seamless. If you go alone and don’t have e citizen or m-pesa, prepare to waste hours going around in circles.

Also being able to sit and not worry about driving is a great thing. Having self-driven four days before the safari, it’s fine, but needs attention - especially off-road in a light duty suv like we had. The converted Land Cruiser we had on the safari was inspiring in its off road capability, no doubt helped by Jospeh’s skill and experience.

Jun   –  
China CN
Visited: March 2024 Reviewed: Mar 19, 2024

Email Jun  |  20-35 years of age  |  Experience level: first safari

Will definitely back Kenya for Jose!
5/5

Really enjoyed the trip with guide Jose, he took us to see many animals, we saw the big five, so excited, Jose provided excellent customer service, really appreciated his effort.

Cabbage   –  
China CN
Visited: March 2024 Reviewed: Mar 19, 2024

Email Cabbage  |  20-35 years of age  |  Experience level: first safari

miss
5/5

This travel is very amazing,the guide of Jose is very nice!I look forward the next trip to Kenya~

wang   –  
China CN
Visited: February 2024 Reviewed: Feb 21, 2024

Email wang  |  20-35 years of age  |  Experience level: 2-5 safaris

Familiar with the route, good driving skills and sharp eyes.
5/5

Helped me find many animals, cheetahs, rhinos, elephants and many birds. I saw the beautiful Kilimanjaro and the starry sky.

Sanjay Malaviya   –  
United States US
Visited: September 2023 Reviewed: Sep 22, 2023

Email Sanjay Malaviya  |  50-65 years of age  |  Experience level: first safari

Once in a life time. Fabulous experience.
5/5

The whole tour was just fantastic. Our tour guide Boniface was very nice and did his best to make it a memorable one. It was easy to communicate with Susan from Sunstrip Africa. She gave all the information I wanted and a good price too. We get to see Lake Naivasha as well.

Few things to highlight - The tour schedule kept changing since others in the group had finished the tour earlier so they had to be dropped to Nairobi which made the road trip very long and tiring. The van given had no AC so it was hot while going on long road trips.
Would have liked proper meals rather packaged ones.

Kana   –  
Japan JP
Visited: February 2023 Reviewed: Mar 27, 2023

Email Kana  |  35-50 years of age  |  Experience level: first safari

Amazing safari experience!
5/5

I joined a 7-day safari tour and end up with great satisfaction. Josef and Anthony were my tour guide, and they tried their best to find animals.
They are knowledgeable and taught me many things with their erudition. Finally I found BIG 5. Also, balloon safari was amazing, and you should try.
For more improvement, i prefer staying sweetwaters, instead of samburu 2 days. The place is very rocky and not so many animals around.

Danny   –  
United States US
Visited: February 2023 Reviewed: Mar 24, 2023

Email Danny  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficient, prompt and excellent e
5/5

Everything perfectly done , from booking and seeing sites. I had no worries or complaints. Susan was outstanding throughout the whole experience.

Ian Njogu   –  
Kenya KE
Visited: March 2023 Reviewed: Mar 22, 2023

Email Ian Njogu  |  20-35 years of age  |  Experience level: first safari

Excellent safari.
5/5

A MEMORABLE SAFARI EXPERIENCE!!
They picked us up from the airport and arranged overnight accommodation for us in Nairobi. All in all they proved to be both competent and helpful.

The pick from the airport worked smoothly, a blessing after an all-night flight and we were delivered to a hotel in central Nairobi as agreed.

We were picked up in the morning for our camping safari, Catch the Big Five, to visit Maasai Mara, Lake Nakuru, and Samburu National parks, with camping accommodation (hotel at Nakuru).

It was a good time to visit, at the end of the migration in the Maasai Mara, with lots of zebra and wildebeest and hence lions and cheetahs. Lake Nakuru is very beautiful and would have repaid a longer visit, but even in a short time we saw the flamingos, rhinos and a leopard. The camp site at Samburu by the river and in the trees is particularly atmospheric, and we saw lots of elephants and giraffes.

The driver, Anthony was very good at finding animals and siting the vehicle for the best views, and our cook served up plentiful and appetizing meals. Camping may not be to everybody's taste, but the sites were well situated and quite adequate. To us they provided a more authentic African experience than the alternative of staying in a lodge (and much cheaper!) and a chance to see some small wild life at close quarters.

Christian+Vera   –  
Spain ES
Visited: March 2023 Reviewed: Mar 21, 2023

Email Christian+Vera  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Christian+Vera and not that of SafariBookings.
Horrible, they are thieves
1/5

We did a 5 days mount Kenya Hike.
First of all: I am rating the office right now and not the mount Kenya hike. The mount Kenya hike is definitely recommendable and was one of the best experiences we had. Great views, great guides (the guides are freelancers and not related to the office)...a wonderful experience!
But very important! Book this wonderful hike with another (maybe a little bit more expensive) tour operator! Our experience with this tour operator was the worst we have ever experienced (and we are travelling the world for 2 years now). They are robbing you and most of the things they tell you are lies! With this operator you get a reasonable offer and you find yourself paying 20% more than agreed to. Susan seems to be a friendly contact at the beginning and at the end you realize that she only told you half of the truth and lies (if you are not able to pay by US dollars in cash you will pay 10% more than the offer, because the company shifts the financial risk onto the customers, be careful about every "optional" they tell you...it will cost you more than expected...for example the ride back at the last day will cost you 50USD which is not included in the price) they also will make itinerary changes which will affect you with aditional costs without asking you. I really recommend to experience this wonderful hike with another maybe a little bit more expensive company. If you value honesty please avoid Susan and avoid this company, they are thieves.

Reply from Sunstrip Africa Safaris
Reply from Sunstrip Africa Safaris
Posted on Mar 22, 2023

I'm sorry to hear that you had a negative experience with us, it was not our intention as we strive to offer the very best to our clients. However, I would like to clarify a few things.

We always strive to be transparent about the costs involved in our tours, and we are not in the business of lying to our customers. We understand that unexpected costs can be frustrating, however all the costs we clearly communicated to you, apologies if you did not get clarity on the costs involved. Regarding the currency issue, we do recommend paying in US dollars as it is the most accepted currency in the tourism sector. We only advise to pay with the exchange rate at the bureau if you opt to pay in Kes, this we also explained to you as well.

 Regarding the additional cost for the ride back on the last day, this is clearly stated in our itinerary and communicated to all customers before the tour begins. We apologize if this was not clear to you. When we were calculating I explained to you we use the forex bureau rate which is 147 and I told you that is the rate to buy dollars in all bureaus and I requested we can go and check and you declined to go.
 About paying the extra 50 USD the driver informed me that you were not charged any cash and you did not pay for the transport back to Nairobi.
 Your program as per the information from the guide is that it was not changed at all you went as per your confirmed safari
 The company is not in charge of the exchange rates globally the market rate is very high especially for dollars and Euros. All clients who are opting to pay using a different rate from USD are paying as per the forex bureau rate so we have no hidden rates being used please. We do not use the online rate since there is nowhere it is applicable in the forex bureaus or banks.
 The company stood in and gave you free mountain equipments except from the shoes and sleeping bag which you were supposed to be charged since you said you did not have enough cash and we also gave you a discount of 5000 Kes from the exchange rate so you could purchase for the shoes and for the guide tips.

We take all feedback seriously and will use your comments to improve our services in the future. We are glad that you enjoyed the Mount Kenya hike itself.

Viacheslav   –  
Russia RU
Visited: January 2023 Reviewed: Mar 4, 2023

Email Viacheslav  |  20-35 years of age  |  Experience level: first safari

I recommend this operator for Safari
5/5

Hello! We had a six days Safari in Kenya. We visited four national parks like Naivasha, Nakuru, Maasai Mara and Amboseli. It was very amazing time. We have already seen all big five and a lot of other mammals, birds etc. Boniface is a great guide, best of all. We spent a really good time with him. Manager Susan is very kind and pleasure. She already can help you. We didn’t regret that have chosen this company.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 24
  • 4 star 8
  • 3 star 0
  • 2 star 1
  • 1 star 2
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  • All corporate and/or tour info is provided by Sunstrip Africa Safaris, not SafariBookings
  • The tours offered by Sunstrip Africa Safaris are subject to their terms & conditions