WELCOME TO NAMIBIA!
Five Stars Tours & Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2018)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $14 to $397 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Frank Ebbecke | 65+ years of age | Experience level: 2-5 safaris
Right from first contact we enjoyed an as professional as pleasant treatment with a personal touch.
As an experienced world traveller for business as well as for leisure I‘d quite high expectations from the start. The Five Stars Tours & Safaris professional operators fulfilled all their promises regarding organisation, realisation, safety and personal care to the expected prime standards. The charge for their services and all the booked travel items was absolutely justified. Their almost friendship-like way of dealing with their clients came as a welcomed bonus.
DE
Email Meik | 20-35 years of age | Experience level: first safari
Our planning and implementation of the trip was through by excellent. travel without worries
Our expectations were more than fulfilled. There was always the possibility during the trip to ask open questions to Five Stars, one answer was very fast. The service was great throughout the trip.
The car was in full swing and the ride itself was a wonderful experience. The lodges were all very well located and the on-site service was great. The lodges were very nice, clean and the staff was very helpful. They could be flexible despite the fixed travel planning, which was very accommodating. Our expectations were more than fulfilled. The different landscapes and animals we saw made the trip very valuable.
Although the many great impressions will be remembered for a long time, we will definitely book a holiday with Five Stars again.
PT
Email Elsa Pereira | 35-50 years of age | Experience level: 2-5 safaris
Best holidays ever! Since the first contact until the last day, all perfect! Five stars :)
Mandy and Five Stars Tours & Safaris were fantastic! Huge attention to detail and to all our requests. We always feel accompanied from the beginning to the end. This were the best holidays ever. Thank you Mandy for always being there. A fantastic experiente all the way from Namibia to Botswana.
AT
Email Dr. Regina Jankowitsch | 50-65 years of age | Experience level: 2-5 safaris
Extraordinary service
5 Stars Safari tops almost everything we have experienced yet in 15 years of intense travelling the world. Owner Mandy Strauss provided for our 26-days-trip through Namibia an extraordinary service: 1. Before the trip: Responding within 24 hours at least, being very transparent about her moves on our behalf and about quotes of lodges or flight services, knowing REALLY a lot of people in Namibia (she is a former journalist), listening carefully to every single wish of ours, answering to ANY kind of questions and comments we had, having been as flexible and fair as possible to adapt her pre-Corona payment conditions to the accurate situation. 2. During the trip: having prepared a charming welcome gift (a cook book) and a VIP welcome with a guy from the Namibian ministry of tourism for us, staying in constant touch with our overwhelmingly caring driver/guide Mr. Andrew throughout the trip and being available almost around the clock.
This was professionalism at its best - it was a pleasure to be her clients. Beside that Namibia appears to be currently the better South Africa: beautiful sceneries, excellent food, kind people, animals, BUT no rivalries between the tribes and no tensions between Blacks and the descendants of German and Dutch immigrants. For German speaking tourists Namibia offers also a surprisingly big foot print of the German culture: buildings, shops, farms, restaurants, cleanliness on the roads, safety even in towns. THANK YOU! We do want to come again.
BE
Email Guy | 50-65 years of age | Experience level: first safari
Everything you want and a bit more...
Booked in 2019, changed in 2020 (covid...), changed again in 2021 (covid...) and finally travelled in 2022.
Mandy from Five Stars Tours & Safaris arranged a magnificent itinerary with perfect follow up during the trip. The choice of lodges was excellent, the local activities very well chosen and the guide/driver was top of the notch! If you happen to land on this website, stop searching - you have found what you are looking for
DE
Email Karin | 50-65 years of age | Experience level: 2-5 safaris
A dream trip to a dream country with the best possible service
We got the opportunity to combine a business trip to Windhoek with a private safari at relatively short notice and were looking for possible offers. It couldn't have worked out any better than with Five Stars Tours & Safaris: Despite the high season (July/August), Mandy Strauss advised us perfectly, answered every question and fulfilled our every wish - even those we didn't knew about beforehand. Result was a perfect tailor-made tour (self-driving) for us. Thanks to her personal experience and contacts, we had a wonderful combination of exceptional lodges and great gamedrives & activities (please be sure to book the day tour with BBQ on the beach in Walvis Bay!). On site we were welcomed and very well cared for by Andrew.
Mandys and Andrews professional and friendly service was exceptional before, during and after our trip – thank you very much!!!
About the landscape and wildlife in Nambia here only one word: Spectacular! We'll be back for sure - and then definitely again with Five Stars.
AT
Email Regina Jankowitsch | 50-65 years of age | Experience level: over 5 safaris
Fast and accurate
It was the second time that we chose Five Stars Tour & Safari for our safari, after Namibia in 2021 it was Zimbabwe, Botswana and Zambia now. And it was again highly satisfying how professional Mandy Strauss personally handled our wishes and issues alike. 1. She is always super prompt in her replies - within 24 hrs you are getting 95% of her emails. 2. She is responding in detail to any little comment or question you might have. 3. She is still reasonable with her rates. Being a business woman myself I do appreciate agents who are proactive, fast and accurate. This is what you are longing for before and while traveling.
This time, too, we were celebrating honeymoon and the 30th birthday of our son - information she shared to our substantial benefit with the lodges and camps where we stayed - from special packages and services during the tour to fruits, cakes and champagne in nearly any place imaginable.
Yes, when we compare 2022 to 2021 Mandy being herself Namibian is even better in her home country where she apparently knows almost every bush and tour guide personally, let alone the hotels etc. with all their peculiarities. In Zimbabwe, Botswana and Zambia she is more dependent on information she is getting from local agencies.
Still: Five Stars Tours & Safaris is an excellent agency for all sort of luxury journeys for probably entire Southern Africa. Recommendation!
CA
Email Fritz | 65+ years of age | Experience level: first safari
The entire two week tour was professionally planned and very well guided.
Our tour was originally booked for April 2020 and rescheduled three times due to Covid. Five Stars Tours never missed a beat in cancelling/rebooking the necessary arrangements and in the end our entire tour was exactly as planned. The choice of accommodations was excellent and to our expectations; Five Stars Tours was very helpful with suggestions and bookings for extra tours/activities. We chose the guided tour versus the self-drive option and were very satisfied with receiving informed explanations and leaving long hours of driving to our local guide. Being in contact with a Tour Operator for more than two years before the actual (fully prepaid) tour, allows plenty time to judge the operation, communication and personal contact of an Operator. Five Stars Tours & Safaris is truly first rate!
IT
Email Rossana Piceni | 50-65 years of age | Experience level: 2-5 safaris
absolutely excellent
Absolutely excellent
Everything has been perfect! Five Stars tour & safari in the person if mrs Mandy makes this beautiful trip the best.
Lodges are all very nice expecially the Ndhovu Safari Lodge and the luxury Sandune
The 4x4 Ford car is the best way to travel expecially with the briefing of the girl at the reception
Traveling in Namibi Botswana and Zimbabwe was a travel that goes beyond the expected perfect for a safe exciting and soulful yourney.
BE
Email Guy | 65+ years of age | Experience level: 2-5 safaris
Simply the best
Our second tour, now in South-Africa, organized by Five Stars Tours & Safaris, was of the same service quality as our last year's trip to Namibia and Botswana. Mandy is really good at understanding the wishes of her customers during the planning of the trip, as well as during the trip itself. To have our second Africa trip organized by her is best proof of her excellent service.