Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Isabelle Niederberger   –  
Switzerland CH
Visited: December 2019 Reviewed: Feb 14, 2020

Email Isabelle Niederberger  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Isabelle Niederberger and not that of SafariBookings.
It ended in a court case
1/5

I had a few days of meetings in Botswana and booked two Safaris with Lucky, one before the meetings and one after. In the first Safari (4 days) everything was ok. Moremi of course is a wonderfull place. The guide and the chef did a great job - all of them are freelancer. After the second safari (see further down), I am not sure they will work with Lucky again.
A much worse experience was the second safari (it should have been 7 days CKGR and Nxai Pans). Lucky didn‘t do any advance preparation for the trip like buying food or booking accomadation in the parks. When the safari started he was not in Maun, but in Gabarone, an unexpected meeting he said.
He sent the guide to pick me up, but didn‘t provide him with money for food, disel or accomodation. With the help of a friend of Lucky we could buy the most necessary things. Even I cashed in some money I had on me. Lucky said he would join us after two days and bring the required supplies. He didn‘t. He only showed up after three days, probably when he realized, that our situation wasn‘t too good: we were in CKGR, no food left and not sure we had enough disel to make it back to the gate, where we could have a phone call for support.
So he briefly came to our camp with more supplies, appologized, said from now on everything would work fine. It didn‘t. When we went over to Nxai Pans we realized: he did not pay park entrance nor accomadation for us - eventhough before hand he had repeatedly confirm that he did...
Before more people had to cash in money for something Luckey had been paid for by me in advance we headed back to Maun, two days early. Back in Maun we waited on Lucky. And he kept on with the scheme of telling that he would be there and then not showing up. He finally showed up when I set an ultimatum and threatened with the police. We then agreed on the money he had to refund me for the two days of safari that didn’t happen and I also set the condition that he would pay the guide and chef for their work in order for me to consider the thing to be ok. He than set off, saying he would go to the bank to get the money - only to hide somewhere and play on time until I had my flight back home.
Until now, he did not pay the refund to me nor did he pay the money he owns the guide and the chef for their work. And I must say both of them did a great job, doing their best for me to have at least some safari!
Given the fact that Lucky owes money to all of us, the guide went to court with the case. We are waiting.
After this I wouldn’t trust Lucky. He studied communication and he is good at telling stories. I assume he run into financial problems. This should not happen, he should not have used the money I paid to him for something else than my safari. But even if so, once it happened, he should not tell stories as he did. Very disappointing.
If you still book with Lucky, do not pay more than 1/3 of the money in advance, like this you make sure there’s money left for your trip.

Jarvis   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 9, 2024

Email Jarvis  |  35-50 years of age  |  Experience level: over 5 safaris

An Excellent Experience All Round
5/5

I did a Mokoro ride and bush walk in the Okavango Delta and it was a great experience. Lucky was very helpful throughout the booking process and the trip was very well organised. The Mokoro ride was interesting and relaxing and the bush walk was a good experience also. It was great to spend the day with the guys also - very nice guys and great to chat with.

Laura   –  
United States US
Visited: February 2024 Reviewed: Feb 21, 2024

Email Laura  |  50-65 years of age  |  Experience level: over 5 safaris

Very flexible, quick to answer all my questions, super friendly and was wonderful to meet in person!
5/5

LT our guide, Sarah our chef and Lucky created a trip of a lifetime for my son and I. With an affordable price and the flexibility to do what we wanted. LT is a veteran guide and knows where to go and how to find the animals. Sarah created the most delicious meals. We camped the whole time in tents. The three of them created a lovely camp each night for us. If you’re looking for an outdoor adventure full of wildlife, caring people and a true Africa experience, then connect up with Kalahari Marsh Safari Holidays.

Stefanie   –  
Austria AT
Visited: December 2023 Reviewed: Dec 20, 2023

Email Stefanie  |  20-35 years of age  |  Experience level: 2-5 safaris

Most knowledgeable & incredibly friendly tour operator
5/5

If you want to have a very knowledgeable guide, who has eyes like an eagle to spot animals, knows what he is talking about and tries his very best to make you feel comfortable & taken cared of then don't look further. Lucky, owner of Kalahari Marsh Safari, is your man! I couldn't believe it, how easy it was to book veery spontaneously a tour with him and just how nice he was from the beginning til the end. He even waited for me to get in the bus (until 11pm, the bus was 2 hours late!) and made sure I was safely in the bus :)
I'm already planning to come back to Botswana, but this time I'll book a multi-day Camping trip to really get the Safari feeling as well as learn as much as possible from Lucky.
If I could, he'd get 10 stars..not gonna lie. A tour I will never forget, also maybe because a lion came to my side of the car and looked straight into my eyes hehe. So awesome! Thank you Lucky, I'll be back!

Nicolas   –  
Belgium BE
Visited: November 2023 Reviewed: Nov 16, 2023

Email Nicolas  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly and very flexible
5/5

Amazing experience.
Lot of animals and the Knowleges were very impressive

Quentin   –  
Belgium BE
Visited: November 2023 Reviewed: Nov 16, 2023

Email Quentin  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent trip
5/5

Our guide Lucky provided an excellent briefing the day before at our Lodge and was an excellent safari driver. The actual boat tour and walk was ensured by the local community guide who had an excellent reading of the animals. The four of us (+ 2 guides) have seen plenty of hypos and other animals. Very satisfied of the tour!

Alykhan Piredina   –  
United States US
Visited: October 2023 Reviewed: Nov 14, 2023

Email Alykhan Piredina  |  20-35 years of age  |  Experience level: over 5 safaris

Best in class - wealth of knowledge and life for their homeland.
5/5

Coming from the US, there seems to be a stigma about traveling to Africa: lack of infrastructure, dangerous for tourists, etc. I experienced the exact opposite. The people are some of the warmest and prideful I’ve ever come in contact with.
Our tour group was equipped with anything and everything we could ask for. I felt safe in their hands and blessed to be accompanied by guides that offered a wealth of knowledge about their land, the wildlife, the people and their traditions.
Anyone who seeks a unique experience in land less traveled MUST check this company out, you will not be dissatisfied but rather most grateful!

Mia Stawinski   –  
Netherlands NL
Visited: October 2023 Reviewed: Nov 10, 2023

Email Mia Stawinski  |  20-35 years of age  |  Experience level: over 5 safaris

Very knowledgeable guides who we now call our friends!
5/5


Our game drives not only offered amazing value for money but also surpassed expectations in terms of the immersive journey through the country's beautiful areas. The guides, TT and Gothi, played an huge role in shaping our adventure; their expertise and passion for the region were evident in every aspect of the trip. Their ability to navigate remote areas with ease and share insightful information about the wildlife added immense value to our experience. What stood out most was the genuine connection we formed with them, transcending the typical guide-tourist dynamic. TT and Gothi went beyond their roles, becoming not just guides but friends, and it's this personal touch that has made our memories of Botswana truly unforgettable!

Emilie De Lange   –  
Canada CA
Visited: October 2023 Reviewed: Nov 9, 2023

Email Emilie De Lange  |  20-35 years of age  |  Experience level: first safari

Extremely competent and friendly team that go out of their way to provide the best experience
5/5

Our trip in Botswana would not have been the same without the incredible service that Lucky and TT provided us. We were self-driving, and initially had only booked guiding services for the first few days of our trip. However, we decided to prolong and rebook our guide TT for the remainder of the trip because of how great he was and how rich the experience with him was. After going for an average game drive with a lodge, we realized that we wanted TT back! From helping us with campsite bookings, to spotting the most elusive animals, we felt so well looked after by this team. There is nothing more we could have asked for. TT's knowledge and life experience in the region is priceless, as is his sense of humor and caring nature. The team was extremely easy to communicate with before the trip, and made sure everyone was on the same page and everything was accounted for. We were sad to leave Botswana, but even sadder to leave our new friends! You will not regret hiring this team for your safari.

Aamir   –  
United States US
Visited: October 2023 Reviewed: Nov 4, 2023

Email Aamir  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience with Kalahari Marsh!
5/5

Four of us went to Botswana and hired Kalahari Marsh for our entire 18-day trip. We were initially assisted by Lucky who accommodated to our last minute requests, changes and bookings both before and during our trip. After learning about the experience we were looking for, Lucky went out of his way to provide his recommendations and itinerary adjustments to ensure we checked off all our boxes. Lucky is honest, helpful and a pleasure to work with.

Our guides were TT and Gothi and they were AWESOME! By the end of the trip, we were all a group of friends just hanging out and enjoying the beautiful Botswanan safari’s. TT was our main guide and he knew everything. The amount of information that he shared with us added to the amazing experience.

Generally, you never know when you’ll return to a destination, but this time it feels different. It feels like we would be going back to visit friends. We cannot wait to go back!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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