Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 20
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
jAN Brooks   –  
Canada CA
Visited: March 2024 Reviewed: Mar 31, 2024

Email jAN Brooks  |  65+ years of age  |  Experience level: 2-5 safaris

Caring, fast responses, and worth it !
5/5

Airport pick up by Richard and we were off as I was a solo program. In the process of booking, all my questions were answered quickly and that helped me decide on using Katsam. Main goal - Mountain gorillas - 2 treks please. The lodges were all lovely. And the fun part - as low season - I was the only person in 2 / 3. And the service in all was excellent. Richard made sure I saw and did everything possible there was to do. None of this is inexpensive to do when you are solo, but I would do it again in a second. Thx Katsam and Samuel and Richard ...

Anonymous   –  
United States US
Visited: February 2022 Reviewed: Mar 1, 2022

Email Anonymous

Amazing trip
4/5

These guys were great and very helpful when it came to customizing our trip and with pick up and delivery back to the airport including a Covid test on the way. Thank you.

Diego   –  
Argentina AR
Visited: June 2021 Reviewed: Jul 2, 2021

Email Diego  |  35-50 years of age  |  Experience level: first safari

Very good service provided!
4/5

I went to Lake Bunyonyi and Bwindi for Gorilla Trekking last weekend of June 2021. Sam was extremely kind and attentive all the time, carefully planning every little detail so everything went good, especially taking into account that my decision was 3 days before the trip. He checked in regularly to see that things went smoothly. The hotel and lodge I went were of very good quality. The guide was really nice too, we had minor communication problems that I discussed with Sam, but nothing too bad and something that I suggested to him for future improvement. Overall, I really recommend Katsam Adventures! It's definitely very good value for money!

Matteo   –  
Australia AU
Visited: March 2024 Reviewed: Mar 24, 2024

Email Matteo  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communicator and value for money
4/5

We did a one day gorilla tracking tour in Bwindi. The communication was excellent and transport was reliable.

Danny   –  
Switzerland CH
Visited: April 2023 Reviewed: May 17, 2023

Email Danny  |  35-50 years of age  |  Experience level: over 5 safaris

Absolutely recommendable
5/5

Katsam Adventures has proven to be a reliable organisation in every respect. Even in the case of unexpected events, a solution was always found. Both Samuel and Richard took care of their guests at all times. This - and of course the gorillas themselves - made the trip a really enjoyable experience. I would recommend Katsam at any time.

Naomi   –  
Thailand TH
Visited: April 2023 Reviewed: May 14, 2023

Email Naomi

Fantastic Service and Amazing Experience
5/5

Samuel was quick to respond to any questions and make a trip plan that suited exactly what I wanted. Two days in Bwindi with a visit to Lake Bunyonyi. He was helpful with booking the tour and tailoring it to suit. The 5 day gorilla trek (2 gorilla treks) and 2 nights at Lake Bunyonyi was a once in a life time experience. despite some challenging weather conditions which made the roads bad, Richard my driver, made sure I made it safely for the gorillas (with some extra walking). The only thing to be clear on at the start is to make sure your driver and you are on the same page for expectation of the trip. I had an extra person from the company join my trip but I was never really sure why. Supposedly to help with accommodations and ensure service but I didnt see anything that qualified as that. Also make sure you take Ugandan Shillings to tip people and in case of similar road conditions pay for motorbike lifts or help with bogged cars.
Great communications and good value for money.

Tea   –  
United States US
Visited: January 2023 Reviewed: Feb 9, 2023

Email Tea  |  20-35 years of age  |  Experience level: first safari

Incredible Experience, Just Keep Your Eyes Open
5/5

Samuel was very responsive to my initial inquiries and very helpful with booming the tour and navigating my malleable pickup plans. The 3 day gorilla trek with a night at Lake Bunyoni was a (wait for it) once in a life time experience and I was thrilled to have the incomparable Moses Medrad as my guide -- ask for him by name. With Moses I not only had a knowledgeable driver, I got to witness an upstanding member of his community take me around his home. The only thing to be wary of is is at the START of the journey make sure your guide and you are on the same page for expectation of itinerary -- the deal I had with Samuel was to drop me off in Kampala, but Moses was only told to take me to Kabale (a difference of about 9 hours). As fun as sitting in a car for an entire day after quibbling over a bill sounded, I just had Moses put me on a bus (which was its own safari!).

Morris Green   –  
United Kingdom UK
Visited: December 2019 Reviewed: Apr 5, 2021

Email Morris Green  |  35-50 years of age  |  Experience level: first safari

Very excellent with a good knowledge of animals
5/5

We had a good experience during our tour to uganda organised by KatsamAdventures, our good guide Ronnie bless him amazing snd so knowledgeable at tressing the animals in the park (lake Mburo national park).
We continued to Bwindi impenetable National park and it was marvellous when we went for trekking , the sliver back was so funny and protective of its family. We thank on the behalf of the team for the prompt covid 19 test resuits which we got in time and enabling us to catch our flight to london
Further more i would like to extend my warm thanks to KatsamAdventures for such epic skills to have permitted us to have such a wonderful time and we are looking forwards going back East Africa in particular uganda for more Adventures

James Collin   –  
United States US
Visited: February 2021 Reviewed: Mar 3, 2021

Email James Collin  |  20-35 years of age  |  Experience level: 2-5 safaris

Had an amazing experience
5/5

I had an amazing experience on tour, We were picked up promptly from our Airport. The driver who picked us up was friendly and got us to the Katsam office safely. We were then greeted and briefed very perfectly, who was warm and friendly.
Our driver and guide on the tour was awesome. He answered any questions we had, and was very knowledgeable about the park and the game that we saw. We were so lucky to view zebras, giraffes, elephants, hippos, countless antelope and buffalo. The highlight was the pride of lions we were fortunate to observe. An unforgettable experience. He got us a close to the action as possible!

Christie   –  
United Kingdom UK
Visited: January 2021 Reviewed: Feb 9, 2021

Email Christie  |  35-50 years of age  |  Experience level: first safari

Awesome trip
5/5

Five day trip to Kibale and Bwindi National Parks. Our tour to Uganda East Africa was such amazing and memorable moments .The tour operator KatsamAdventures was awesome, they advised me on how to get the covid-19 test and getting the results in time.Started the trip with Ronnie as a guide and was so good and very careful when driving on roads . The Chimp's and gorilla's are really amazing creature's , participated in nature walk and saw different specie's of bird's and plants as well , everything was amazing .. Thank you KatsamAdventures for being organized .

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 20
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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