Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 19
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 24 Reviews
Matteo   –  
Australia AU
Visited: March 2024 Reviewed: Mar 24, 2024

Email Matteo  |  20-35 years of age  |  Experience level: 2-5 safaris

Good communicator and value for money
4/5

We did a one day gorilla tracking tour in Bwindi. The communication was excellent and transport was reliable.

Isaac   –  
Sweden SE
Visited: July 2023 Reviewed: Jul 30, 2023

Email Isaac  |  35-50 years of age  |  Experience level: first safari

Amazing experience!
5/5

We had an amazing and unforgettable 2 days private safari trip to Murchison Fall Nationalpark. Samuel was great at organising the private trip for us as a couple as we booked with short notice. It is Ugadandan company so it was good to support the local business and staff.

The whole trip was amazing and both Richard, our guide, and Ronnie, our driver, were excellent staff who made us feel safe at all times and they were very friendly and took good care of us during the whole experience.

We highly recommend Katsam Adventures!

Ghislain   –  
Somalia SO
Visited: May 2023 Reviewed: May 25, 2023

Email Ghislain  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professionnal
4/5

Very structured advisor, always Looking for many options.
Very reliable professionnal with à good Mastery of time management

Danny   –  
Switzerland CH
Visited: April 2023 Reviewed: May 17, 2023

Email Danny  |  35-50 years of age  |  Experience level: over 5 safaris

Absolutely recommendable
5/5

Katsam Adventures has proven to be a reliable organisation in every respect. Even in the case of unexpected events, a solution was always found. Both Samuel and Richard took care of their guests at all times. This - and of course the gorillas themselves - made the trip a really enjoyable experience. I would recommend Katsam at any time.

Naomi   –  
Thailand TH
Visited: April 2023 Reviewed: May 14, 2023

Email Naomi

Fantastic Service and Amazing Experience
5/5

Samuel was quick to respond to any questions and make a trip plan that suited exactly what I wanted. Two days in Bwindi with a visit to Lake Bunyonyi. He was helpful with booking the tour and tailoring it to suit. The 5 day gorilla trek (2 gorilla treks) and 2 nights at Lake Bunyonyi was a once in a life time experience. despite some challenging weather conditions which made the roads bad, Richard my driver, made sure I made it safely for the gorillas (with some extra walking). The only thing to be clear on at the start is to make sure your driver and you are on the same page for expectation of the trip. I had an extra person from the company join my trip but I was never really sure why. Supposedly to help with accommodations and ensure service but I didnt see anything that qualified as that. Also make sure you take Ugandan Shillings to tip people and in case of similar road conditions pay for motorbike lifts or help with bogged cars.
Great communications and good value for money.

Tea   –  
United States US
Visited: January 2023 Reviewed: Feb 9, 2023

Email Tea  |  20-35 years of age  |  Experience level: first safari

Incredible Experience, Just Keep Your Eyes Open
5/5

Samuel was very responsive to my initial inquiries and very helpful with booming the tour and navigating my malleable pickup plans. The 3 day gorilla trek with a night at Lake Bunyoni was a (wait for it) once in a life time experience and I was thrilled to have the incomparable Moses Medrad as my guide -- ask for him by name. With Moses I not only had a knowledgeable driver, I got to witness an upstanding member of his community take me around his home. The only thing to be wary of is is at the START of the journey make sure your guide and you are on the same page for expectation of itinerary -- the deal I had with Samuel was to drop me off in Kampala, but Moses was only told to take me to Kabale (a difference of about 9 hours). As fun as sitting in a car for an entire day after quibbling over a bill sounded, I just had Moses put me on a bus (which was its own safari!).

Vladan   –  
Central African Republic CF
Visited: December 2022 Reviewed: Jan 6, 2023

Email Vladan  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorilla Trek 3 days
5/5

I went with Katsam adventures for 3 days tour - Gorilla Trekking.

I have to say that I was very happy for choosing this agency.

My accommodation was superb, and transport to and back from gorillas went smoothly.

I have to especially mention Samuel, who was my driver/guide. He was very friendly and polite (we spend 2 days in the vehicle together). He was also very knowledgeable about the Ugandan way of life, culture, traditions, etc. So on the way to gorillas, I learned a lot! He is an excellent driver and an interesting person.

Of course, the gorilla experience in itself is magical.

Would highly recommend Katsam Adventures!

Amy   –  
United Arab Emirates AE
Visited: July 2022 Reviewed: Jul 17, 2022

Email Amy  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic!
5/5

I used Katsam Adventures for my gorilla trekking experience and it was amazing! Samuel went above and beyond for me the whole time. He drove me from Kampala to Bwindi, and he booked a lovely lodge in the forest for me for the night. The next day I went gorilla trekking and it was a fantastic experience. Samuel arranged accommodation for me on the Bunyonyi lake for the evening which was very nice. Lunch was included and Samuel made an effort to have lunch with me and talk to me about local food and culture.

I couldn’t recommend enough! Thanks Samuel :)

Anonymous   –  
United States US
Visited: February 2022 Reviewed: Mar 1, 2022

Email Anonymous

Amazing trip
4/5

These guys were great and very helpful when it came to customizing our trip and with pick up and delivery back to the airport including a Covid test on the way. Thank you.

Diego   –  
Argentina AR
Visited: June 2021 Reviewed: Jul 2, 2021

Email Diego  |  35-50 years of age  |  Experience level: first safari

Very good service provided!
4/5

I went to Lake Bunyonyi and Bwindi for Gorilla Trekking last weekend of June 2021. Sam was extremely kind and attentive all the time, carefully planning every little detail so everything went good, especially taking into account that my decision was 3 days before the trip. He checked in regularly to see that things went smoothly. The hotel and lodge I went were of very good quality. The guide was really nice too, we had minor communication problems that I discussed with Sam, but nothing too bad and something that I suggested to him for future improvement. Overall, I really recommend Katsam Adventures! It's definitely very good value for money!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 19
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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