Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Lison   –  
Canada CA
Visited: April 2024 Reviewed: Apr 16, 2024

Email Lison  |  20-35 years of age  |  Experience level: first safari

So helpful and arranging !
5/5

My experience with Dowel Tours & Travel was the best, Christine helped me to plan my trip based on my requirements and also arranged for all the activities within my budget.

They organized the transfer for me from Nairobi to Diani! A private vehicle was waiting for me in Diani to bring me to my hostel. I had a wonderful time at the beach thanks to Christine! They also organized the transfer on my way back.

I recommend booking with Dowel Tours&Travel, it is one of the best companies I have ever traveled with. They are responsive and make sure that you get everything you need!

Thank you so much, asante sana!

Ramsey   –  
United States US
Visited: February 2024 Reviewed: Feb 29, 2024

Email Ramsey  |  20-35 years of age  |  Experience level: over 5 safaris

Accommodating and friendly!
5/5

Great trip to the equator and Thompson falls. It was a great trip and our driver was accommodating. He stopped when we asked and the ride was comfortable. The equator experience was great for me and the driver stopped a 2nd time after lunch so we could experience it again.

Hugo Morth   –  
United Arab Emirates AE
Visited: December 2022 Reviewed: Jan 25, 2023

Email Hugo Morth  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

Great experience. The point of contact is very nice and easy to communicate with. The tour guide was also great, very knowledgeable about the country and the wildlife

Shweta Gandhi   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Sep 18, 2022

Email Shweta Gandhi  |  20-35 years of age  |  Experience level: first safari

Super organized & helpful
5/5

Our experience was the best, Christine helped us plan our trip based on our requirements and also arranged for all the activities within our budget. Also, we had specific food restrictions and they arranged for the same. Charles our driver was super accommodative and nice.

Its safe to say because of them our trip to Kenya & Masai Mara will be one of our best family trips ever.

Hector Aguilar   –  
United Arab Emirates AE
Visited: March 2022 Reviewed: Apr 8, 2022

Email Hector Aguilar  |  50-65 years of age  |  Experience level: first safari

Donwel - Wonderful people, ready to serve the tourist.
5/5

Visiting Maasai –Mara reserve has been a fantastic dream, understanding their culture and the way they share nature with wild animals, is a big lesson for all the humanity that only think to destroy their environment to full fit their benefit.

Well done Kenya for preserving and taking care of that precious treasure that God has given.

Excellent support from every Donwel staff. Wonderful people, plenty of warmth, and always ready to serve the tourist. Special thanks to Cristine and Kenn who organize our schedule, including exceptional hotels, food, and the most emblematic icons from the reserve.

It is a highly recommended place to escape from the quotidian stressful and busy life and feel the true splendor of nature.

Hopping we have a new chance to go back soon.

Shirish   –  
United Arab Emirates AE
Visited: July 2021 Reviewed: Oct 10, 2021

Email Shirish  |  35-50 years of age  |  Experience level: first safari

Wonderful Kenya & wonderful people
5/5

Travelled on a Kenyan safari in July 2021 with 4 adults and 2 kids with Donwel travels and had an amazing experience, not just on the safari itself but working with Christine from Donwel in preparation for the trip and during the trip. Christine was always prompt in answering all our queries before arriving in Kenya and even suggested an itinerary which met our travel schedule (no other tour operators suggested this). She even came to airport to see us before the start of our safari which I think is a nice touch and makes you feel like you are cared for. At the airport we were introduced to Victor, our guide for the next 5 days in Kenya. Victor is an experienced safari guide and has a sharp eye to spot animals during the the game drives. He was also very knowledgeable and very kind when dealing with the kids. He made sure that we were comfortable during the entire trip and very flexible in adjusting to our schedules while making sure we had good spotting on our game drives. On our way back from the safari, we decided to spend sometime in Diani beach which was not booked with Donwel but Christine made sure everything was organized for our trip and even came to see us off at the airport. Christine made sure we had a comfortable trip and kept checking on us if we needed something. She even went out of her way to find contact at a local hospital and coordinated the PCR reports for us which was a big help. Overall, Donwel is a professional and very personalized service provider and highly recommended.

Manish Soni   –  
United Arab Emirates AE
Visited: August 2021 Reviewed: Aug 29, 2021

Email Manish Soni  |  35-50 years of age  |  Experience level: first safari

Professional & Reliable Team/Company
5/5

My whole hearted recommendation for Donwels Team including Christine & The assigned Guide Kenneth Kamau.
This was a 10 day Trip with my family including 2 kids of 8,11 yrs.
Christine ensured every details of the planned trip/itinerary was perfectly organized including hotel selections, meals with specific requirements.
Everything was perfectly crafted by Christine , The nominated guide Kenneth was extremely professional and patiently replied to my inquisitive kids reg nature and wildlife’s , he also ensured that we saw each and everything in the forest, including the big 5, hunting activities we were never disappointed during the game drive. He was also a. Very responsible driver as we had to travel Long distances, overall we convered around 2000kms
Thanks Christine & Kenneth for making our trip memorable

Samina Hussain   –  
United States US
Visited: February 2021 Reviewed: Apr 14, 2021

Email Samina Hussain  |  20-35 years of age  |  Experience level: first safari

Most Memorable Honeymoon Experience!
5/5

Jumbo! For our first honeymoon we decided to visit Kenya, and undoubtedly it was an experience of a lifetime. The day we landed we were greeted by Christine, who helped us with our complete package and made sure we had a wonderful time whilst in Kenya. Our driver Victor was also very friendly, and we had a fun time visiting Amboseli National Park, Masai Mara Game Reserve, Giraffe Manor, and Lake Navaisha with him. We witnessed some incredible sight of Lion, Cheetah Hunting, Night Safari and our most interesting find was the leopard that Victor helped us locate. Giraffe Manor was also one of the most memorable experience, surely a must visit while in Nairobi. We were also taken to the Carnivore restaurant and Masai Village that was an incredible experience too. Staying at Eagle Camp and Sarova was great as well. On our last day our covid test was taken well care off and Christine and Victor dropped us off to the airport and made sure we had all our documents and everything ready for a safe flight back to Dubai. We also learned some Swahili language on our trip and that was fun. Will surely remember this experience forever, and can't wait for another Safari soon!!!. Asante Sana.

Riley   –  
Maldives MV
Visited: March 2021 Reviewed: Mar 11, 2021

Email Riley  |  35-50 years of age  |  Experience level: first safari

Wonderful experience start to finish
5/5

We had the absolute best time with Ken. Very organized and thoughtful. Zero issues and everything planned out but not a rigid schedule. Would recommend to all friends and family (and i have )

Brandi   –  
United States US
Visited: December 2019 Reviewed: Jan 17, 2020

Email Brandi  |  35-50 years of age  |  Experience level: first safari

Best tour group ever- Trip of a Lifetime
5/5

I really don’t know where to begin, because the entire trip was so thoughtfully, and thoroughly planned out that I have nothing but praises for all involved. This was my first international and trip to Africa as a whole, but because of this wonderful experience, I do plan to visit again. The entire experience was amazing. The game drives were outstanding, and our driver, Charles was the best. He was very knowledgeable, and had eyes like an eagle when in can you spotting the animals. Christine called in to check on us throughout the trip, and even came to bid us farewell at the airport for a debriefing. She was so engaged, excited, knowledgeable, thoughtful, and sweet. We saw all of the animals we wanted to see and then some. The only one we missed was the almost extinct

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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