Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 36
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 41 Reviews
Rose Njogu   –  
Kenya KE
Visited: August 2023 Reviewed: Sep 3, 2023

Email Rose Njogu  |  35-50 years of age  |  Experience level: over 5 safaris

Very convenient
4/5

They gave all important details. Transfers were timely and the prices were pocket friendly

Jude   –  
Kenya KE
Visited: March 2022 Reviewed: Jun 25, 2022

Email Jude  |  35-50 years of age  |  Experience level: 2-5 safaris

Need a reliable n professional team?
4/5

I loved the experience and their level of professionalism was on point. Keep up the good work team

Julie   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 13, 2022

Email Julie  |  20-35 years of age  |  Experience level: first safari

Professional
4/5

Very reliable,punctual, excellent and we'll trained staff. Definitely doing this again.

Phillip   –  
China CN
Visited: February 2019 Reviewed: May 26, 2019

Email Phillip  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, Budget Friendly and Exquisite
4/5

Thanks alot To Kaylan Tours and Travel for Organizing our Holiday vacation trip for me and my Wife From Ningbo, China To Kenya. They Professionally handled our Itinerary and Hotel bookings.
They are among the Best in the Industry.

Vincent   –  
Kenya KE
Visited: April 2019 Reviewed: May 23, 2019

Email Vincent

Awesome
4/5

I receipt my booking receipts on time and where there was delay it was quickly communicated

R and C   –  
United States US
Visited: November 2024 Reviewed: Nov 21, 2024

Email R and C  |  50-65 years of age  |  Experience level: 2-5 safaris

Great trip
5/5

We went from Nairobi to Massai Mara —> lake Nakuru—> Denai. Our guide (Nicky) was wonderful he knew where to find wildlife, great views, and knew so much of the areas We saw so many different animals and the scenery was breathtaking. We’ve been all over the world, and this was one of the best trips the hotels were wonderful and the meals were all well prepared We highly recommend this tour company (was recommended to us by a diplomat with the WHO in Africa)

Sarah   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sarah  |  50-65 years of age  |  Experience level: first safari

Well organised, responds quickly to questions and excellent safari
5/5

I would recommend kaylan safaris to others. Victor replied promptly back to my queries up until the day we left and he welcomed us at our hotel on the first day to introduce our guide. We had an excellent guide in Olemantu- he had great local knowledge and showed us amazing things over the 5 days and looked after our family well. I would highly recommend a land cruiser rather than a minivan - as it can do more ‘off roading’.

Joyce   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Joyce  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless and fantastic experience with Kaylan Tours.
5/5

From start to end, our experience was excellent. Victor Muema, the tour consultant was always very responsive, thorough and patient with all my many many questions. The planning of the trip went absolutely smoothly.

Our guide, Victor Kayugi, is top notch for many reasons. He is a skilled, assertive driver, but he is also very safe. He is very knowledgeable about the wildlife. His instincts are well honed. He knows when to take a chance and rush to a scene and when to patiently wait, allowing us to see rare sightings up close. He has a very accommodating and relaxed personality, making it comfortable to chat about all sorts of topics. He was willing to make changes to the schedule on the fly, depending on our needs and what might have come up unexpectedly. He is very well liked and respected by the other guides and was plugged into what was happening at the reservations. We were very impressed with Victor and highly recommend him as a guide.

Kaylan with both Victors exceeded our expectations!

Sherry   –  
Spain ES
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sherry

super nice service, professional and great!
5/5

Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.

Susan   –  
Canada CA
Visited: January 2024 Reviewed: Jan 20, 2024

Email Susan  |  35-50 years of age  |  Experience level: over 5 safaris

Competent
5/5

Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 36
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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