Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Alex   –  
United States US
Visited: March 2025 Reviewed: Mar 8, 2025

Email Alex  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

Great experience since the beginining. The transportation to Uganda was excellent, the trekking was an absolute amazing experience. We got to see a gorilla family really close to us. The lunch at the end of the tour was algo really good. Highly recommended.

Kim   –  
United States US
Visited: September 2024 Reviewed: Sep 24, 2024

Email Kim  |  35-50 years of age  |  Experience level: first safari

The best and reliable experience I could have ask for.
5/5

This was a great experience coming from United States. Jason was very easy to communicate with and was very fast at emailing back or on what’s app. He made the process too easy. I had a motorcycle accident two days prior and was not sure if I could go on this mountain gorilla trekking, last second I decide I was able to. He came to pick me up on time at 0300, the vehicle was nice, clean and reliable. His English is very good and easy to understand. He had the best price compared to others.

Adam   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 1, 2024

Email Adam  |  20-35 years of age  |  Experience level: 2-5 safaris

Efficient and worthwhile tour experience
5/5

Our tour was a very worthwhile experience, a day trip from Kigali to see the gorillas in Mgahinga National park. The gorillas themselves were amazing, and the tour operator was able to accommodate us on very short notice to make it happen. We had two drivers, Alex who was clearly very experienced and helped with the border crossing, and Benson who was a joy from his genuine enthusiasm and passion of what we were doing

Tobias   –  
Germany DE
Visited: October 2025 Reviewed: Oct 27, 2025

Email Tobias  |  35-50 years of age  |  Experience level: first safari

Great Experience
5/5

I did a 2day trip from Kigali to Akagera and it was a great experience - everything was perfectly organised and Rowland did a great job of driving me around in the park, trying to get as many sightings as possible, giving many explanations to what we saw (even knowing all the birds!) and takting very well care of me. The night in Akagera lodge was unforgettable as well and I definitly want to come back for many more tours

Anon   –  
Canada CA
Visited: September 2025 Reviewed: Sep 15, 2025

Email Anon  |  Experience level: first safari

Great tour!
5/5

Really great gorilla trekking experience. Jason (owner) was super helpful and responsive - always replied promptly & accommodated my last minute request.

My guide Samuel was awesome and I’d recommend that you request him. He is a very positive person and loves to have a chat if you have questions, or allows for a chill ride if you’re looking for quiet. You really can make it your own.

I arrived in Kigali and spent the night in Bwindi park. Originally I was going to do a same day tour but Jason recommended this option and I’m happy he did. Ichumbi Hotels kisoro I stayed at was really nice and I wish I had more time there, so try to arrive earlier than nighttime.

If you do the local village tour near the gorilla trekking, bring some food or even clothes for them.

Missy   –  
United States US
Visited: August 2025 Reviewed: Aug 16, 2025

Email Missy  |  35-50 years of age  |  Experience level: 2-5 safaris

Definitely would recommend
5/5

Our driver and guide was Andrew
He was so sweet and patient, never rushing us. Explained a lot of stuff and culture us. He made sure we were always doing okay and made sure we were taken care of. The trip it self was everything o could have asked for. Seekng the gorillas and chimpanzee. Walking in the community. I do plan on coming again and hopefully I can have Andrew again. He and I are now friends for life.

Carol   –  
Taiwan TW
Visited: July 2025 Reviewed: Jul 14, 2025

Email Carol  |  35-50 years of age  |  Experience level: 2-5 safaris

Best deal in town
5/5

Best deal in town. Jason accommodates all our needs. It’s a one day tour. Very efficient for people who are not in town for many days

Ellie   –  
Germany DE
Visited: January 2025 Reviewed: Jan 19, 2025

Email Ellie  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect
5/5

Perfectly planned with beautiful lodges nearby rainforest & mountaingorillas.

Lorena   –  
Mexico MX
Visited: December 2024 Reviewed: Jan 10, 2025

Email Lorena  |  35-50 years of age  |  Experience level: first safari

Great service and experience!
5/5

We went to see the gorillas and it was once in a lifetime experience! The communication was very good during all the process with Jason. The experience was great from the pick up until the end. We highly recommend it!

David Gabarró Molins   –  
Spain ES
Visited: December 2024 Reviewed: Dec 23, 2024

Email David Gabarró Molins  |  50-65 years of age  |  Experience level: 2-5 safaris

Flexible, eficient & very kind
5/5

I contracted a tour to visit Gorillas from Kigali just hours before the tour had to start. Jason was so flexible & effective. The Guide, Alex was a fixer, solving all problems with VISA in Uganda, cash and so on. These guys are very Gold professionals. No doubt, they are a perfect choice

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Safari Vacations and Travel Services, not SafariBookings