Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 39
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 39 Reviews
Raymond Parks   –  
Canada CA
Visited: August 2019 Reviewed: Jan 29, 2020

Email Raymond Parks  |  20-35 years of age  |  Experience level: first safari

Best African Safaris...
5/5

This was one of the best organized tours I have done from start to finish. Communication with the company was excellent and the guide replies were always prompt and to the point. Our guide was wonderful and had great knowledge of the local flora and fauna and the accommodations and food were better than expected. I highly recommends Freka African Holidays to everyone. Thank you so much guys for your help and support....

Sarah   –  
United States US
Visited: July 2024 Reviewed: Aug 12, 2024

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Wonderful experience, highly recommend!
5/5

I am so happy I went with Freka. Our guide in Rwanda, Mr. Apollo, was such a kind, thoughtful person who took the best care of us throughout our trip. They coordinated every step of the trip and everything went so smoothly. Even when we got there and changed our minds about some of our activities they remained so flexible and offered tons of other ideas of activities to choose from. We will definitely book another trip through Freka again!

Natascha   –  
Austria AT
Visited: July 2024 Reviewed: Aug 11, 2024

Email Natascha  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

We needed to be picked up in Kigali (Rwanda) and everything was like it was supposed to.
He picked us up on time and then, our trip started. We booked a two day tour, because we needed to be back in Rwanda on the next day. The hotels were incredible, and also the program. We were not only with the gorillas, but we also had a boats tour and visited a tribe, that lived with the gorillas before.
Amazing!!!

James B   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 8, 2024

Email James B  |  20-35 years of age  |  Experience level: first safari

Unreal Rwanda and Uganda Trip!
5/5

Wow, what an incredible trip! The Freka team put the 5 day tour together with only 2 days notice and everything ran seamlessly.

The activities were unbelievable: gorilla/golden monkey/chimpanzee tracking, boat safaris, game drives and car safaris. The locations were absolutely beautiful: Volcanos NP, Bwindi IP, Akagera NP, Queen Elizabeth NP. And the accommodation was great - I chose the "budget" option but it was more than comfortable, clean and welcoming. A highlight was the Rutete Eco Lodge.

What really made the trip excellent was the fantastic guide - Ronald. Driving us vast distances across Rwanda and Uganda and making all the arrangements so that the trip was seamless and action packed - there was no hassle or waiting around. He's a great guy to travel with and talk with. I learnt so much from his excellent knowledge of the animals in the parks, the politics of the region, the local customs and culture, the amazing food of the region, and any topic that I could think of!

I couldn't recommend Freka highly enough and I will look back on this tour with fond memories! I would love to come back to this part of the world again and do another trip with Freka!!

Abby & Shak   –  
Australia AU
Visited: September 2023 Reviewed: Sep 15, 2023

Email Abby & Shak  |  20-35 years of age  |  Experience level: over 5 safaris

Well organised and very attentive to clients requests
5/5

We had a great experience doing the Gorilla Trekking in Uganda. Freka helped us book the tour seamlessly and Farouk our Tour Guide was great on ground from day one. Would highly recommend to anyone wanting to make their Gorilla Trekking dreams come true!

Soleil and Eddie   –  
Netherlands NL
Visited: August 2023 Reviewed: Aug 22, 2023

Email Soleil and Eddie  |  35-50 years of age  |  Experience level: 2-5 safaris

Loved it!
5/5

Freka African Holidays (Emily) was very flexible in helping us design our itinerary. We asked a few agencies but Freka included the most activities and had the most compatible price. Sometimes we felt a bit insecure about booking directly and paying the deposit and had to ask about our status.

We did a 9-day tour through Uganda and were picked up and dropped off in Rwanda. Our tour included: Lake Mburo (game drives and boat tour), Kibale (chimpanzee trekking and swamp walk), Queen Elizabeth National Park (game drives and boat tour), Bwindi (including gorilla trekking and Batwa experience) and Lake Bunyonyi (boat tour). We choose the budget option for accommodations but they were all very nice and all our food and drinking water was also included. Our guide Frank was friendly, kind and a good driver (O my..., we could not manage to drive those dirt roads ourselves). We really enjoyed our experience in Uganda! And we would recommend it to everyone!

Alice   –  
Brazil BR
Visited: July 2023 Reviewed: Aug 8, 2023

Email Alice  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing tour provided by Freka African Holidays
5/5

I have just returned from a 5-day trip in Uganda and Rwnda organized my Freka African Holidays and had an amazing experience!
At first I was going to travel solo and had already made all arrangements (including paying the 50%) to Freka, and when a friend of mine decided to join the trip, Emily at the office assisted us and everything worked out.
Our guide Gerald was fantastic and made us feel safe and taken care of during the entire trip. Gerald knows his way around Uganda and Rwanda without even needing to use a map, and is very knowledgeable about the parks and wildlife. He made sure we had an amazing experience and spared no efforts for us to see wildlife and make sure we arrived in time for all scheduled activities. Gerald is also a very good driver.
When doing research on tour agencies, Freka stood out because of the itinerary and price. In 5 days (departing from Kigali and arriving back in Kigali) we did Volcanoes National Park (golden monkeys), Bwindi (gorillas), Lake Bunyonyi (the boat ride was amazing, we even saw an otter), Queen Elizabeth NP (boat ride and game drive), Kalinzu (chimps) and Akagera (game drive and boat ride).
We chose the mid-range accomodation, as the price difference from the budget option was small, and all hotels were excellent. In two ocasions (Bwindi and Akagera) our original accomodation was full, so we stayed in the alternative options, which ended up being excellent. All hotels were in great locations, very clean and comfortable and the food was amazing everywhere.
As two women travelling, we felt safe the entire time.
I highly reccomend Freka and the 5-day tour in Rwanda and Uganda, as we could see and do a lot of things, without having to rush anything. If I had more time, I would have loved to stay extra days, especially in Akagera, but having only a few days, this tour was perfect.

Patrick   –  
Germany DE
Visited: July 2023 Reviewed: Jul 19, 2023

Email Patrick  |  20-35 years of age  |  Experience level: first safari

Amazing 5-days Rwanda and Uganda wildlife tour
5/5

Rwanda and Uganda with Ronald. I had an amazing time seeing golden monkeys in Volcanoes NP, gorillas in Bwindi and chimpanzees in Kalinzu forest. I also saw loads of savanna animals during game drives in Queen Elisabeth and Akagera NP.

Ronald is a super fun and helpful guide and I am really enjoyed his company and skillful navigation of the Ugandan speed bumps ;)

Vanja   –  
United States US
Visited: May 2023 Reviewed: Jun 1, 2023

Email Vanja  |  35-50 years of age  |  Experience level: over 5 safaris

Great gorilla sighting experience
5/5

The communication was great from the beginning to end.
I am very impressed with the care the gorilla habitats and the gorillas are given. I love the fact that they are completely unbothered by human activity since so much care is placed into their well being.
It was truly a dream come true to get to experience something like this.
I booked a luxury tour and both of our luxury accommodations were great. I was really impressed with the level of service at the 4gorilla Lounge.
Our vehicle was unreliable….. there was leaking break fluid, flat tire, seat belts didn’t work, and there was no AC. It would have been nice to be able to close the windows especially during the long drives on dirt roads.
Our drive was longer than usual because a bridge collapsed, but it was still an interesting experience.
I forgot my tripod in the vehicle and my driver dropped it off at my hotel the very next day- so kind of him.
The only thing I would change would be to maybe add a bit more education about Uganda’s history, way of life, customs, etc while on the tour, and upgrade the mode of transportation.

Faith   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 2, 2023

Email Faith  |  20-35 years of age  |  Experience level: 2-5 safaris

THE BEST TOUR COMPANY & THE BEST GUIDE WE LOVE FREKA!!!
5/5

My boyfriend has wanted to do a Gorilla treck for many years but I have always been concerned about safety and also the price of the tour. I wanted to book something memorable for his 30th birthday and so I reached out to a few providers to find out a little bit more information. From the very beginning Freka stood out. Emily in the office was amazing at helping me put my dream route together and advising me on things that I shouldn’t miss! The communication was excellent and Emily really helped me to feel at ease throughout the whole process. We booked the 4 day itinary that included the trip to the gorillas as well as a chimp treck and the kwaszi Chanel. The price of the trip was absolutely incredibly I was worried that maybe we may loose value in the lodges but everything felt very high end.
When we arrived we met our tour guide Gerarld. We have travelled to over 50 countries as a couple and we have to say that our experience with Gerald as a guide was really one of the best! He m my by ade the experience so special and always went above and beyond to make sure we were happy! Gerald understood the things we were interested in and took us to activities that were not included in our itinerary such as the trip to the equator. These things went on to be some of the high lights of the trip and wouldn’t have been possible without Gerald. Gerald also ensured we got a great group for the gorilla treck that matched our fitness levels as a result our gorilla experience was so much better than we could have ever imagined! If you can request Gerald as a tour guide I would definitely recommend you do so! We have been on safari previously and Tanzania and didn’t have a great experience with our tour guide so it’s very important to get a guide you are happy with! Uganda as a country felt very safe and the people were so friendly and passionate about making your Uganda experience an amazing one.
So to sumarise if you are looking to book a safari in Uganda / Rwanda or Tanzania Freka is the company you should book with and hopefully you are lucky to have Gerald as your guide!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 39
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Freka African Holidays, not SafariBookings