Average User Rating

Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful 1-10 of 14 Reviews
Andrew   –  
United States US
Visited: October 2021 Reviewed: Nov 16, 2021

Email Andrew  |  35-50 years of age  |  Experience level: 2-5 safaris

Lots of great animals to see

It was a good trip, but we did lots of driving. We probably could have skipped the last park in lieu of some extra time to enjoy some of the earlier ones.

Chiara Masi   –  
Kenya KE
Visited: October 2019 Reviewed: Nov 5, 2019

Email Chiara Masi  |  20-35 years of age  |  Experience level: first safari

Confortable, funny and relaxed!

The communication was very good, they are always available and they answer to your questions very quickly! The service, the driver makes you fell like a very guest, they know to take care about the customer! One thing that for me was a little bit bad was that sometimes is a must that you have to give the tip or they ask you a tip, yes in a good way, but for me a tip is something more that if you want you can give! It's not a must!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 6, 2019

Jambo Chiara Masi from Kenya,

Natural World Kenya Safaris invests in getting the best drivers/guides in the tourism industry. This does not mean that you cannot have that special preference of an individual driver guide. If you do decide to choose your driver/guide at safari booking, we shall allocate him to your safari if available for the dates. If not, you can always make another choice or simply let us do it for you.

Our main goal is your satisfaction: providing you with the experience of a lifetime.

Individual waiters, porters, the driver/guide and other service providers may provide exemplary service and it is your discretion to decide to tip. The amount is dependent on your evaluation of the quality of the service rendered.

We apologise that you did not find the process friendly.

Thank you for your feedback.

Clint & Laura   –  
Canada CA
Visited: September 2019 Reviewed: Oct 13, 2019

Email Clint & Laura  |  65+ years of age  |  Experience level: 2-5 safaris

Great guide, great accommodations ... some long drives.

I highly recommend this company. We chose the 11 day package that started in Ol Pejeta and ended in the Maasi Mara. The accommodations were always better than we hoped and the guide, and his knowledge, we're exceptional. We chose the "comfort" level, wishing to stay in the various tented camps along the way. (In my opinion, the best way to enjoy a safari). The only downside was a couple of days of long drives, always a bit longer than stated. However, the game we saw more than made up for a couple of long driving days. The guide, accommodations, travel vehicle and game viewing all exceeded our expectations.

France Turmel   –  
Canada CA
Visited: August 2019 Reviewed: Sep 16, 2019

Email France Turmel  |  50-65 years of age  |  Experience level: first safari

Spectacular and fabulous experience, espacially thé Tanzanie part with our guide Peter Damasi Mimja

I appreciate all the experience, the guides (Peter on Tanzania part especially), the animals, lodges and services, transport, the amazing nature and the beautifull landscape.
The lunch were so so... chicken all days, in the sun in the jeep during 4-5 hours ! The Explorer Nature Mara Lodge was the worst lodge (no hot shower, broken bed, not enough food...). I appreciate to be upgrade twice, it was nice places (with pool and really good food), thank !

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 18, 2019

Jambo France from Canada,

Thank you for choosing one of our many exciting safari adventures combining the best of Kenya and Tanzania. The tour, as you say, was a spectacular & fabulous experience with your tour guides & drivers, including Peter from Tanzania.

We apologise on behalf of Explore Nature Mara Lodge for the challenges you experienced. We are checking with them to ensure this does not happen to any other guest.

Karibu Tena Kenya!

Rasikbahi Patel   –  
United States US
Visited: August 2019 Reviewed: Sep 11, 2019

Email Rasikbahi Patel  |  65+ years of age  |  Experience level: 2-5 safaris

very good

excellent job by company and guide , enjoyed wild life

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 12, 2019


Thank you Rasikbahi Patel for joining our list of satisfied Kenya Safari tour participants.

Our Mission is to provide you with the experience of a lifetime. Not only are our Kenya safari tours incredibly exciting, adventurous and truly unforgettable, but also surprisingly affordable too.

We take note of your generous feedback.


Gaurav Jha   –  
Singapore SG
Visited: August 2019 Reviewed: Sep 1, 2019

Email Gaurav Jha  |  20-35 years of age  |  Experience level: first safari

Superb experience, will recommend to others

Esther was really helpful in managing the trip planning.
Christopher our tour good was friendly and helpful. No glitches on the trip, excellent experience.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 3, 2019

Jambo Gaurav Jha from Singapore,

As Natural World Kenya Safaris, we are grateful for taking your FIRST Africa, Kenya safari with us!

We are also thankful to Esther & Christopher for representing our company standards and values, thus providing you with the experience of a lifetime!

The help from your wonderful tour manager and friendly tour guide & driver made your safari experience a smooth one, with no glitches☺

We are always happy when our guests go back home with excellent testimonials to share with family & friends.

Karibu Tena Africa!

Miu Ling Wong   –  
Hong Kong HK
Visited: July 2019 Reviewed: Aug 30, 2019

Email Miu Ling Wong  |  50-65 years of age  |  Experience level: first safari

A Amazing Journey

It's a tough trip. You need to stay in the jeep for serval hours every day for searching the wild animals. The driver-guide will try to find out the animals. It's worth for us to do this.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 5, 2019

Jambo Miu Ling Wong all the way from Hong Kong,

Thank you for remarking on your value-for-money tour package, which you declare was worth it!

With the determination of your relentless tour guide & driver, you were able to search & find the animals. Also, the tough & reliable 4x4 Land Cruiser Jeep cruised you through the rugged terrain of a safari adventure.

We agree that time is spent in the safari vehicle, as we search for animals...☺ In Kenya, roads are narrow and may not be well maintained. The roads immediately leading to the National Parks and Game Reserves are rough.

Asante for your well-received feedback!

Jenna   –  
Canada CA
Visited: August 2019 Reviewed: Aug 22, 2019

Email Jenna  |  20-35 years of age  |  Experience level: 2-5 safaris

Kind, organized, and provided a great experience

My friend and I loved our safari. We enjoyed having our own private vehicle and a very kind driver who took such good care of us.
We saw beautiful scenery in 2 locations (Tsavo and Amboseli) over the course of 3 days, and so many animals we can't count them all!
We were disappointed to arrive late to the Rhino Sanctuary and miss out on the chance to enter. This was one reason I chose the specific accommodation in that area. We would have appreciated being consulted regarding the changes made to our itinerary that led to us missing this opportunity. BUT everything else was seamless and provided us with an unforgettable experience. Highly recommended.

Carolina   –  
Netherlands NL
Visited: July 2019 Reviewed: Aug 7, 2019

Email Carolina  |  50-65 years of age  |  Experience level: first safari

Wonderful 5 days Safari Maasai Mara & Amboseli; perfect organisation, excellent guide, great value.

Great experience to visit both Maasai Mara & Amboseli; although not the full big five we have seen a lot of animals. Starting with the tour operator; from start to end a very professional organisation. Patricia, our contact person in headquarters Nairobi is driving for maximum customer satisfaction. The safari itself, the car was a 4 x 4 Land Cruiser Pop-up Top Jeep; car well maintained, clean, bottles with water available, enough binoculars, luggage stored in the back and wrapped in blankets to keep the dust out. Our first accommodation, the small and intimated luxury Losokwan Camp; very friendly staff, meals served outside combining food and excellent views. Improvement needed is the shower (you get a bucket with 20 litre hot water). Our second accommodation was the large AA-lodge close to Amboseli; very good shower, lay-out of the lodge very nice but missing the charm and intimacy of the Losokwan camp. Emmanuel our guide, was very knowledgeable; he does not only know which animals you see but was sharing a lot of detailed information on facts and their habits. He knows where and how to spot them. He brings the jeep close enough to the animals to get a very good look but at the same time respecting the habitat of the animals. Animals didn't seem to be disturbed by our presence. Apart from being an excellent guide he was pleasant company and a safe driver.
Why not a 5* rating? This has to do with the package. We booked Maasai Mara and Amboseli with a transfer by train from Emali to Mombasa. We had to go back from Maasai Mara to Nairobi and then to Amboseli, driving for 12 hours, with no time left for a game drive. Safety wise it is not desired to have one person driving that much. On our last day we had to catch the train from Emali to Mombasa early in the morning (only one train per day) so again no time for game drive. Of the 5 day safari effectively there were only 3 days with game drives. Those 3 days were excellent, definitely 5* !!!!. The information on, especially, the 3rd day (1 full day driving without game drive) should have been provided by Kenya Safaris during booking. If we would have known this upfront we would have changed the package to balance game drives and transfers better.

Sam   –  
France FR
Visited: June 2019 Reviewed: Jul 10, 2019

Email Sam  |  20-35 years of age  |  Experience level: first safari

Good communication, guide and accommodations, but need some improvements

1- Communication: fast and clear from the beginning till our arrival by Patricia.
It is better to have an intermediate (middle of safari) communication with the boss directly if in case we would like to clarify or modify Something. At the end of safari, the boss has a phone conversation, but it's the end of safari without really an effect on our safari.
2- Accommodations: Hotels were very nice. completely satisfied.
3- Guide: Very good at his job and could detect the animals very good. Very good driver. Not very communicative (part of the personality, so not a big deal). However, not very good at English. We had some difficulties to understand him or we need to repeat our questions in another way.
4- Safari tour: We had 7 days safari from Amboseli. The plan is nice and covers a lot of parks. HOWEVER, it misses early morning or late evening visits of the park, when in fact the animals are more active, rather than sleeping under bushes.
In fact, each day we were the last Jeep leaving the hotel to go to park (around 8am) or first one to return to the hotel (around 6:30pm). We entered the park, while seeing other jeeps coming back from pre-breakfast visit. For Amboseli and Masai Mara the guide told us it close at 6:30, however, online I checked and Masai Mara is open 24hrs. Couple of time we returned the hotel at the time when we exactly could see the actions (like lion was moving, éléphants were coming back, ...)
The last day, the guide told us there is no program and then I showed him that in our agenda it is written "pre-breakfast view". Then he agreed to have breakfast and leave hotel around 7am and have a short view (1.5hr).
This part is very important as watching animals sleeping during day is very close to our experience with Zoo. The point of safari is seeing animals in real action.
5- It would be great to have a binocular in the Jeep.

Thanks for the planning the tour. I recommend you for Safari, but with some modifications in the planning.

Average User Rating
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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