Photo safari experience in the Masai Mara.
Dume Africa Trails
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- IATA & AMREF
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $135 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
TW
Email Chen | 20-35 years of age | Experience level: 2-5 safaris
We felt like John lied to us, the rest are good
Our trip in Kenya at 8 days. First three days we went to Amboseli, the guide is Reuben. He was really great, actively looking for animals and finding locations to take photos for us. Then we went to Masai Mara , the guide change to John and our nightmare started.
John lied to us He wanna deceived us for additional $400 Maasai Mara park fee. We called Dume’s boss-Henry to check there was no extra fee, then John started felt angry and maliciously shortening the Safari time and treat us very bad like verbal threats and provocations and rejected any service like pulling up the Safari car roof, taking our luggages and so on.
John never actively searches for animals during safaris (he doesn't even have his own binoculars). He told us to searched the animals by ourselves. He simply drives around, and only finds animals by following the group of parked safari vehicles.
On our way back to Nairobi from Naivasha, John, without prior notice, took a stranger (John claimed to be his wife) into our safari vehicles and brought her back to Nairobi.
We talked to Henry twice to report John's malicious actions. Henry repeatedly insisting that John was "his friend and a good person" and simply saying he would discuss the matter with John. So we simply requested that John behave in a normal so that we could complete the rest of our trip smoothly. But still disappointed us, he still not change.
After the trips, Henry finally called us and we repeatly told him about John's bad behavior from the first day. He finally apologized to us and treated us a lunch to make amends.
When we got back home, Henry called me again, saying that Dume have two John. And he already fired John. So be careful, maybe he will go to another safari company. （The photo is John）
Except for John, Reuben and Naivasha Hill‘s gate bicycle guide Sammy (He had his own planned path which is very beautiful and he took really good care of us) are great! All stars were given to them but John minus all the stars.
Email Jane | 35-50 years of age | Experience level: 2-5 safaris
The Best Safari Ever.
Our safari with Dume Africa Trails is one we will never regret. From the very first day we engaged with the company, everything was handled professionally and smoothly. Shirley was assigned as our consultant, and she guided our group exceptionally well. Within a week, we were confident in our decision and booked our 9-day Kenya Classic Safari.
Henry, our guide, was outstanding. From the moment he picked us up at the airport, he was jovial, patient, and always happy to answer our many questions. He is an excellent driver with an incredible eye for spotting wildlife and impressive knowledge, even recognizing birds by their sounds.
The safari vehicle was always clean, and Henry consistently positioned it at the best angles for wildlife viewing. He truly knows where to find animals, which made our experience unforgettable. We will definitely use Dume Africa Trails again in the future and highly recommend them to anyone planning a safari in Kenya.
Reply from Dume Africa Trails
Posted on Jan 31, 2026I am truly humbled madam Jane and delighted to know that you enjoyed your safari with Dume Africa Trails. Thank you very much for choosing us and for trusting us with your travel arrangements. We are pleased that you felt you received true value for your money.
We look forward to welcoming you and your family again in the future, as there are several other beautiful national parks we did not have the opportunity to visit, which I would be happy to recommend.
MY
Email Samantha | 20-35 years of age | Experience level: first safari
Excellent
We love the whole experience! Henry take good care of us, even got us upgraded at Masai Mara.
Highly recommended if anyone visiting Kenya.
Reply from Dume Africa Trails
Posted on Jan 31, 2026Thank you, Samantha. I’m glad to hear that you enjoyed our safari experience together. I look forward to the opportunity to explore more with you in the future.
MY
Email Joanne | 20-35 years of age | Experience level: first safari
Henry was very attentive, caring and genuine.
Once in a lifetime experience with Henry. Totally valuable for money. Although we didn’t get to see river crossing but Henry tried his very best to show us all other animals. He is very experienced (he knows where to find animals based on their trails). He’s attentive and patient especially when I asked tons of questions! The tour package he recommended was excellent. As a group of 2 girls, we felt absolutely save with Henry. Thank you Henry!
Reply from Dume Africa Trails
Posted on Jan 31, 2026Thank you, Joanne. It was a pleasure sharing a positive review on such a wonderful safari experience with you. Although we did not witness the migration this time, the safari was still very enjoyable, and we hope to have the opportunity to see it on your next visit.
Excellent
The boss Henry and tour guide Reuben are serious and very responsible and try their best to meet customer requirements. The most satisfying thing is to see the Big Five in Africa. The accommodation is also unique. Highly recommend everyone to support and join Dume Africa Trails's safary tour.
CN
Email Tristan | 20-35 years of age | Experience level: first safari
We had best experience in Kenya with Dume Africa Trails
Perfect trip planning and perfessional tour guide. Help us get all the photos we want. Price is competitive with timely communication.
