Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 13
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
Rachel   –  
Canada CA
Visited: February 2023 Reviewed: Feb 26, 2023

Email Rachel  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Rachel and not that of SafariBookings.
Do not book with Edward! He is not honest.
1/5

I had a terrible experience with Edward. I had booked the 6 days Masai mara>Nakuru>Amboseli trip.

He was very accommodating when we planned things before the trip and then he went back on his word.

- I was subcontracted twice over to join a group safari. This is fine and what I expected. However, I did NOT expect that I would be sleeping in a different place than my group. So at the end of the game drive, I am dumped at once place and everyone else goes to another place.

- On Day 3, he promised me a game drive when we arrive in Nakuru. (After 5+ hours driving to Nakuru). He then told me it wasnt possible. So there was no game drive.

- Day 4, was supposed to be a morning game drive and then "later" drive to amboseli. Turns out that morning game drive means ~1-2 hours and the drive is cut short so you can drive 7+ hours to Amobseli. He was not clear in the itinerary that this is what it meant, I would not have agreed to spend a second day, all day driving.

We argued a lot and he would not back down. He would barely even apologize to me for lying about Day 3.

Volker   –  
Canada CA
Visited: December 2023 Reviewed: Dec 6, 2023

Email Volker  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Volker and not that of SafariBookings.
Epic summit experience, very low budget tour
3/5

+ price
+ trek team of porters, chef and guide
+ food
+ prompt email communication with office
+ day 2+3 great hiking, epic summit sunrise experience

- transportation from Nairobi to the mountain and back is public transport (no mentioning before)
- first day wasted with transport and gathering food+equipment, only started hiking at 3:30pm, 2 hour paved road hike to Moses camp
- tent was dirty, old, zipper not working
- mattresses dirty, one day unacceptable
- rest day should be skipped, no relaxing possible in raining season, facilities dirty and low budget
- last accommodation at Bandas unacceptable, unsafe tenting with wildlife at tent, washroom unusable
- last day useless, several hours on 4x4 road with constant discussion when to call for transport at our costs for the entire team. Need to be clarified before. Costs up to 80 USD for vehicle.

Overall fair price, but also very low budget. Day 1 and 5 need to be discussed and agreed on before payment. With reasonable fitness only 2 days and 1 night at Shipton Camp needed. Fantastic summit experience, great chef, porters and guide. Communication with guide was limited, we always had to ask for info.

Emilie   –  
Mauritius MU
Visited: September 2023 Reviewed: Sep 25, 2023

Email Emilie  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Emilie and not that of SafariBookings.
Reliable and on time.
3/5

My solo hike with Dennsland was an amazing experience. I was alone with the guide, porter and cook which make it unique experience. The 5 days hike was beyond expectation. The landscape, the view and going to the summit. I unfortunately didn't get to see the sunrise due to the weather, but experiencing the summit with the frost was a first time for me. Sam the guide was supportive and encouraging me. The only this missing was the preparation for the altitude sickness and better cloth for the cold.

Sonja   –  
Canada CA
Visited: December 2022 Reviewed: Dec 29, 2022

Email Sonja  |  50-65 years of age  |  Experience level: over 5 safaris

Great Value for an amazing trek
4/5

We wanted to trek up Mt Kenya and Dennsland made it happen, with many experiences on the way that made it an authentic Kenyan experience. Organizing the trip over email and WhatsApp was easy. Our guide Kim and 2 porters Jeff and Daniel were great, very friendly, knowledgeable and very accommodating. The scenery and the experience of seeing the sunrise on top of Mt Kenya is spectacular and totally worth the effort. I would totally recommend Dennsland Trekking if you want to do Mt Kenya on a budget. They definitely provided value for the cost

Zoe   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 5, 2022

Email Zoe  |  20-35 years of age  |  Experience level: first safari

The trek itself was amazing but we had some troubles in the office
4/5

Our trek was brilliant. We went up the Sirimon route and got photos of us crossing from the southern the northern hemisphere. It was so scenic and our guides were so lovely. We were really looked after with delicious food and hot drinks and even popcorn and biscuits at snack time! We took an acclimatisation day, so it became a 5 day trek. I'd really recommend this as I was huffing and puffing on the acclimatisation day where we did a small walk up the mountain and back down to the same camp as the night before, but the next day on summiting I felt fine. On summit day we walked up by headtorch and the stars were like nothing I had seen before. We reached the summit for sunrise and it was one of the best experiences of my life. We came down Chogoria and that was stunning too. I felt very looked after throughout the whole trek.

Sadly our office experience was not so good. The company said they used a higher exchange rate than the national rate without explaining why. They also struggled to evidence this. They also didn't accept dollars in cash if the notes were from before 2007. Apparently this is a Kenyan-wide thing but I did feel these issues with paying should've been outlined before as we ended up paying a fair amount more than we were expecting.

Reply from Dennsland  Trekktours
Reply from Dennsland Trekktours
Posted on Jul 6, 2022

thank you Zoe for your positive response it was fine having you around with positive energy thank you for trusting in us

Anna   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 2, 2022

Email Anna  |  20-35 years of age

Good trek but ensure to be explicit with what is included
4/5

The trek itself was excellent. There were 3 of us supported by a guide, a porter each and cooks. The team were friendly and took care of us very well. We enjoyed going up Sirimon and down Chogoria. Chogoria is the more scenic of the two routes and enjoying this on the descent is recommendable. There was ample food and hot drinks at regular intervals.

Dennsland trek tours were responsive during the planning stage. There were a couple of issues around what was included just before the trek but these were resolved. Do check the approximate exchange rate from USD to Kenyan shillings in advance as this was higher than the bank exchange rate and hence a bit higher cost than expected.

Reply from Dennsland  Trekktours
Reply from Dennsland Trekktours
Posted on Jul 6, 2022

Thank you Anna for the positive review from day one in the talking stage until the day of trek you are cooperating thank you Anna.

Grace   –  
United Arab Emirates AE
Visited: April 2022 Reviewed: Apr 17, 2022

Email Grace  |  20-35 years of age  |  Experience level: first safari

I had an amazing safari experience in Kenya
4/5

I am a solo traveller and this tour company helped me organise my tour with a joined group..i met different travellers and guides..they all coordinated well especially sir edward.my tour guide ,mr anthony was amazing he make sure that our safari experience was informative and unforgettable. It is safe for solo traveller especially female..the accommodation and food are all that we need...i will surely recommend them.

Reply from Dennsland  Trekktours
Reply from Dennsland Trekktours
Posted on Apr 18, 2022

Thank you Grace for the great review for trusting us and being part of us for the safari we had a good time With very active talkative and happy. Thank you very much, Grace.

Legs   –  
United Kingdom UK
Visited: March 2022 Reviewed: Mar 17, 2022

Email Legs  |  under20 years of age  |  Experience level: 2-5 safaris

Great communication and easy to organise
4/5

Amazing value for money, easy to organise, guide was informative and punctual.

Reply from Dennsland  Trekktours
Reply from Dennsland Trekktours
Posted on Mar 18, 2022

the great team thanks you for your quick response for the time, your trust is highly appreciated.

Stephanie Kerrisk   –  
New Zealand NZ
Visited: July 2023 Reviewed: Sep 12, 2023

Email Stephanie Kerrisk  |  20-35 years of age  |  Experience level: first safari

A reliable and trustworthy choice
5/5

I did a 5 day trek of Mt Kenya with Dennsland Trek Tours. I chose this company because Edward was very quick to answer any queries that I had about the trip, and it seemed like good value for money. Even on the day the tour started, Edward was quick to respond to last minute questions which I really appreciated! We met our guide, cook and 2 porters on the first day, who were all very accommodating, though we didn't get the chance to talk very much with some of the crew which was a shame. Most of the time the staff and the guests hung out in different spaces. Despite this, all crew were very prepared and organized, and fed us really well (amazing food and a lot of it!). Our guide Ben was fantastic. He set a good pace and I never felt rushed. Both Kim and Ben were friendly and knowledgeable about the area. Overall it was a great experience getting to the 3rd highest peak on Mt Kenya. I'm happy that I chose Dennsland Trek Tours and that everything went as smoothly as it did!

El   –  
Spain ES
Visited: July 2023 Reviewed: Aug 6, 2023

Email El  |  20-35 years of age  |  Experience level: first safari

A mind-blowing experience thanks to a really professional company.
5/5

Since the very first contact through email and WhatsApp, Edward answered all of the many questions and doubts me and my friends had. We felt very well informed during all the trip and even before starting it. The company provides a really professional service starting with airport pick-up as we landed in the country; they took us to a reliable ATM when we needed to withdraw money; they made sure we were well taken care of all the time.

Boniface, our guide, was super nice, friendly, welcoming, and very knowledgeable; he answered all the questions we had about animals and was able to spot them from very far away. We spent a lot of hours in the van together and got to know each other, making the trips way more fun.

All the services as well as all the parks we visited (Masai Mara, Lake Nakuru, Amboseli) were worth the money. We sincerely recommend booking your safari trip with Dennsland Trekktours if you're looking for an unforgettable experience with a professional service.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 13
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Dennsland Trekktours, not SafariBookings
  • The tours offered by Dennsland Trekktours are subject to their terms & conditions