Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 16
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 16 Reviews
Hollie Bates   –  
United Arab Emirates AE
Visited: July 2021 Reviewed: Jul 30, 2021

Email Hollie Bates  |  20-35 years of age  |  Experience level: over 5 safaris

An experience not to be missed!
5/5

Communication from Citrus from booking until after the tour was excellent, with there being contact throughout the 10 day tour of Kenya and Tanzania. Excellent reliability with pick ups always being on time, thus giving us the most amount of time for safari.
The sightings were exceptional and we had Ali as our driver and our knowledgeable guide, so we saw the big five and many other animals too. We were looked after well at each of our accommodations, and both the hotels and campsites were a good standard for a budget trip.
After picking up a stomach bug just before the tour began, Citrus went out of their way to make sure I was looked after and comfortable.
Overall, excellent value for money and once in a lifetime sightings.

Reply from Citrus Tour Safaris
Reply from Citrus Tour Safaris
Posted on Jul 30, 2021

Hello Hollie and Andrew. Thank you so much for choosing us to be your holiday handlers. It was a pleasure having you during the 10 days trip. Once again, welcome back to East Africa and choose us anytime you want to travel. Stay safe.

Viktoryia Vasilyeva   –  
Belarus BY
Visited: September 2021 Reviewed: Sep 20, 2021

Email Viktoryia Vasilyeva  |  35-50 years of age  |  Experience level: 2-5 safaris

NICE TEAM
5/5

Excellent safari organization. Everything was clearly planned and the program was implemented in full. Special thanks to Steve for help with all questions and the best guide Patrick for a fun and educational adventure.

Niko   –  
Greece GR
Visited: January 2022 Reviewed: Jan 30, 2022

Email Niko  |  35-50 years of age  |  Experience level: first safari

Citrus was laid-back yet very accommodating
5/5

We found Citrus very helpful and accommodating from the early planning stages all the way through to dropping us off at the airport. Our guide, Patrick, was experienced and very knowledgeable about the land, animals, and culture and yet relaxed and flexible. I traveled with two young children and they felt comfortable and supported the entire trip. There was quite a bit of road miles involved, but likely there is no other way to see such a diversity of landscape. Wonderful, memorable safari and we did it on a budget.

Stephanie   –  
Canada CA
Visited: November 2019 Reviewed: Aug 4, 2020

Email Stephanie  |  20-35 years of age  |  Experience level: 2-5 safaris

6 Days of joy and best Kenya experience!!!
5/5

I and my family loved our 6 days Kenya safari. We saw the big five and many more animals. The food and accommodation was great. Thank you for good service. I surely recommend.

Reply from Citrus Tour Safaris
Reply from Citrus Tour Safaris
Posted on Aug 4, 2020

Hello Steph,

Thank you for your feedback, we are honored and we appreciate. Looking forward to be your travel muse once more in the near future.

With very best regards,
Citrus tour safaris.

Steve   –  
Kenya KE
Visited: February 2020 Reviewed: Apr 5, 2021

Email Steve  |  20-35 years of age  |  Experience level: first safari

The best experience ever
5/5

Me and my girlfriend did a 7 day tour and it was the best ever. We saw the big five and many other animals. I highly recommend this company and their staff in general

Lea   –  
Croatia HR
Visited: January 2022 Reviewed: Jan 20, 2022

Email Lea  |  20-35 years of age  |  Experience level: first safari

Absolutely perfect!
5/5

After much searching for the perfect safari I decided to go with Citrus Tours after lengthy talks with Steve, and let me tell you, it was the best decision. Steve did literally everything for me, from getting me a simcard, extra water, changing money to making sure I would have vegan meals everywhere I stayed and making sure I (solo female traveler) would feel absolutely safe. The driver, Patrick, was amazing! So patient (there were 2 kids in my group), funny, relaxed and very knowledgeable about animals and their behaviour. Made sure we saw all the cats and every other animal we wanted to see. Also bought us fresh fruit along the way. Overall a 5+ star experience.

Philipp   –  
France FR
Visited: January 2022 Reviewed: Jan 31, 2022

Email Philipp  |  50-65 years of age  |  Experience level: first safari

Professionalism
5/5

A first experience in East Africa. Everything was booked online with Steve without any problems. Steve is always reachable and responds very quickly to questions, whether before the stay or during the stay. Very pleasant and reassuring. An excellent driver, Ricco, who was keen to share with us the wonders of his country. Professionalism, attentive, always smiling, good knowledge of animals. No bad surprises even despite the "covid" context

Artur   –  
Poland PL
Visited: June 2022 Reviewed: Jul 10, 2022

Email Artur  |  35-50 years of age  |  Experience level: first safari

Full professionalism of people with passion
5/5

We were on 10 days safari Kenya/Tanzania with Citrous ( whole family with 3 childrens 16,14, 12 years old ) and I must say that it was pleasure and happiness from the begining till the end. Starting with great contact and full servise aviability given by Steve and later our guide Gibson great guy always with a smile on face and full knoledge of every animals which we saw in parks during Safari. Trip was well organized and all pionts which we agreed took a place . We seen big five in two days !! Later when we were in Tanzania quality was still in high level. One more time Steve, Gibson thank You so much for great adenture which stays in our heads for rest of our live :) Family Pruszkowscy from Poland

Eliza   –  
Poland PL
Visited: July 2022 Reviewed: Jul 11, 2022

Email Eliza  |  35-50 years of age  |  Experience level: first safari

Excellent choice, reliable, trustful company, great safari
5/5

We were traveling with the family of four. That was the best choice we could make: we have seen big 5 and much, much more.
Excellent staff - starting with Steve - so helpful, with immediate responses via whatsapp
ending with awesome guide James.
The food was very ok as much as the trasportation.
We tottaly recommend this company, the whole journey we didn't have to worry about anything.
Even trasportation from the Airport and back was included.
Thank You Steve and all the staff for this amazing and unforgettable trip.

Julia   –  
Netherlands NL
Visited: September 2022 Reviewed: Sep 11, 2022

Email Julia  |  20-35 years of age  |  Experience level: first safari

Smooth, unforgettable safari experience
5/5

Travelled with my boyfriend and this was our first safari - a budget safari of three days. We got in touch with Steve after we got his contact details from another couple we met when travelling. He was very responsive to our messages and wishes, and the organization was smooth. Even the transportation from/to the airport was included!

The game drives in Maasai Mara were truly unforgettable, especially during the game drive on the first evening when the sun was setting - the views were strikingly beautiful. Much thanks to our skilled driver Martin we were able to see all of the "big five" on our second day! Some of the most memorable views were two cheetahs hunting and feasting on a wildebeest, and a male lion up close (sleeping of course).

The campsite had all we needed, tents were quite big and featured a bathroom and shower. We met other travellers via our safari group and also in the camp, there was a nice community feeling.

We highly recommend Citrus Tours for a good value for money safari with friendly and professional people.


Average User Rating
5.0/5
Rating Breakdown
  • 5 star 16
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Citrus Tour Safaris, not SafariBookings