Silver Spark Team at Ikigai Office Westland
Silver Spark Africa Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $400 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Vinod | 50-65 years of age | Experience level: 2-5 safaris
I do not recommend Silver Spark Africa
Our highly anticipated 5-day private safari, costing over $4000++, with Silver Sparks was a complete disaster. After full payment, we were subjected to:
• Substandard vehicle.
• A seemingly new and potentially unpaid driver.
• Unpaid entry fees at tour sites (despite our full payment).
• The driver's concern about not being paid, jeopardizing our return.
• Last-minute cancellation of our return airport transfer via text leaving us stranded.
• Unacknowledged overpayments for dinners.
• Zero communication or proactive updates from Silver Sparks during our trip.
• Unauthorized itinerary changes.
Silver Sparks takes your money and fails to deliver on their promises. This unprofessional and unacceptable experience ruined our first visit to Kenya. We strongly advise you to seek other reliable tour operators.
Silver Sparks never acknowledged returning the monies we paid twice due to their negligence. Seems to be their standard way of operating.
A formal complaint has been filed with the Nairobi tourist board.