SafariBookings has received complaints from clients about Gatatu Safaris.

Reviews

Sort By: Date Most Helpful Rating 51-60 of 82 Reviews
Angel   –  
Israel IL
Visited: August 2015 Reviewed: Nov 8, 2015

Email Angel  |  50-65 years of age  |  Experience level: 2-5 safaris

I got a very good service from Gatatu (Richard) that managed my Safari at QENP. I strongly recommend
5/5

I got a very good service from Gatatu (Richard) that managed my Safari at QENP. I strongly recommend

Emma   –  
Australia AU
Visited: September 2015 Reviewed: Oct 17, 2015

Email Emma  |  20-35 years of age  |  Experience level: first safari

Gorilla trekking - Bwindi
5/5

Richard organised my Gorilla permit for me and I had a driver from Gatatu Safaris for the day of my safari. Richard responded to all emails promptly and was very accommodating to budget and dates. My driver Dale was friendly and safe. I would, and have, recommended Gatatu to friends. I paid for my permit via a bank deposit, Richard acknowledged the money was received and arranged my permit with no problems.

Marcos   –  
Cyprus CY
Visited: September 2015 Reviewed: Sep 17, 2015

Email Marcos  |  35-50 years of age  |  Experience level: 2-5 safaris

Value for money
5/5

My experience with Gatatu Safaris was a short one as I hired one of their cars and a driver to get from Lake Bunyonyi to Kigali, about a 3 hour drive. There is not much to say about the ride, which was uneventful, but I feel that I must say something about the money I paid for it. Huge difference!! Out of the four quotes I received, the one from Gatatu was four times cheaper than the most expensive one and 3 times cheaper than the second most expensive. I would certainly recommend using their services as it looks like this is a very reasonable company trying to make a living and not trying to rip off ignorant tourists.

Reply from Gatatu Safaris
Reply from Gatatu Safaris
Posted on Sep 18, 2015

Thank you Marcos. It was great inquiring and having you on this ride from Lake bunyonyi to Kigali City, I am very sure that you really enjoyed.

Klaus Lurse   –  
Germany DE
Visited: May 2015 Reviewed: May 14, 2015

65+ years of age  |  Experience level: over 5 safaris

very reliable trip organization with highly competent guide
5/5

In organizing our tour the communication with Gatatu was very effektiv. Richard responded very fast and flexible to my special questions. He tried to keep in contact with me and thus I was never unsure, wether e erythind will work well.
And so it did. Our guide was well in time in Mutukula zo pick us up at the Tanzanian boarder. Kenneth, the guide again proved to be very competent in explaining us the coutry, it's nature and animals. This was the second trip i made with Kenneth + Gatatu and again all our experiences were positiv! I can also recommend the Fort Murchison Hotel , which Gatatu had selected for us: clean, good service, well tasting food and a beautifull site!

Reply from Gatatu Safaris
Reply from Gatatu Safaris
Posted on Dec 14, 2015

Looking forward to have you next year 2016

Tam Visited: April 2015 Reviewed: May 5, 2015

Excellent!
5/5

Richard is a fantastic guy & helped us have the most amazing experience meeting the gorillas. I Would definitely recommend to all

Sarah C   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 20, 2015

50-65 years of age  |  Experience level: first safari

Thank you, Gatatu Safaris, for an unforgettable, exciting experience - tailor-made to suit my needs!
5/5

I was impressed by the fair and transparent pricing of the trip and outstanding customer service. The Gatatu tour operator, Richard, whose English was excellent, proved highly organised and exceptionally attentive. He was also a very careful driver. The trekking was physically tough (at least for me at the age of 60+) - hiring a porter was key to the success of my safari trip. I loved the certificate award ceremony at the end. All the Park staff, too, were very professional.
Beautiful scenery. An altogether magical day! I shall be returning to Uganda and its wonderful people...

Niko   –  
Switzerland CH
Visited: November 2014 Reviewed: Mar 14, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Beautiful 1 day gorillas safari in Bwindi
5/5

I met Richard, the ceo of Gatatu Safaris, in Kabale and he could organize a gorilla safari with a permit for the next day for a very reasonable price. Richard is very professional, open, and friendly. The trip was absolutely perfect and breathtaking and we had a wonderful time together. I learned a lot from him about different aspects of life in Uganda. Also Richard showed me a local school around Bunyonyi he is managing and supporting, which was a very humbling and inspiring experience.
Thank Richard and Gatatu Safaris for that unforgettable experience!

Sharon Hill   –  
Denmark DK
Visited: July 2019 Reviewed: Feb 10, 2020

Email Sharon Hill  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Safari in Uganda
5/5

We went for 7 days classic private comfort safari with Gatatu Safaris and it was really wonderful, incredible experience. We were helped by our tour guide who was super responsive. He also answered all my questions quickly and provided information on places I never thought of, He can work to customize your safari to your own wishes. And also he was able to spot animals everywhere. We saw many animals and got close we could take pictures with our cell phones. We could not have more better guide. i definitely recommends Gatatu Safaris

Sarah   –  
Australia AU
Visited: August 2018 Reviewed: Oct 3, 2019

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Enjoyed our Ugandan Safari
5/5

We really enjoyed our 8 day Ugandan Safari. The accommodation was better than expected, meals were great, and experience even better! We had our own driver and it made getting around very easy. The only thing we wish was a bit better was communication regarding minor changes. Overall great experience. Thanks!

Christina   –  
Canada CA
Visited: September 2019 Reviewed: Oct 1, 2019

Email Christina  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Christina and not that of SafariBookings.
WARNING DO NOT BOOK!!
1/5

where do I start, first off don't even take a chance on looking at all the other good reviews, we did the same thing. This company is a total scam. I was in contact with Richard for months to book a gorilla safari for our honeymoon. Needless to say he went above and beyond to make you trust him then you send money and then all contact is cut off and your money is gone. The tour never existed, noone picked us up, the hotels we were supposed to stay at had no record of us coming, the worst part is richard sent us FAKE permits. The UWA advised us they were fake and they were never purchased.He was recently arrested for another large scam, this company shouldn't even be allowed to run. We came half way across the world to do a gorilla tour with what we thought was a legitimate company just to be scammed and not be able to do it. We were completely heartbroken. This guy and this company has no heart, they are just out to scam the next poor person who trusts them. We spoke with the UWA & tourism boards and all they did was lead us on. Pretty sure they all work together , you cannot trust them. If you decide to do a tour go to rwanda and pay the extra money where you can trust the people and feel safe and go to the gorgeous volcanoes national park instead. We never got our money back , nor did we get to see the gorillas.....Gatatu safaris are Scam artists and criminals. Please do yourself a favor and make sure these guys DO NOT get your money, they should be shut down

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