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Reviews

Sort By: Date Most Helpful Rating 51-60 of 82 Reviews
Ruud   –  
Netherlands NL
Visited: May 2016 Reviewed: Jun 9, 2016

Email Ruud  |  20-35 years of age  |  Experience level: first safari

Gatatu - excellent service - wonderful experience
5/5

It was the best choice we could make when we decided to choose for Gatatu as our tour operator. We first visited the holiday trade fair in the Netherlands where we could collect all the information we needed, and then searched the internet for the best tour operator. Our interest in Gatatu was formed when we read the reviews on safari bookings.

The contact I had with Richard during the preparational phase was outstanding. I have never met a person like Richard who delivered this excellence service. His devotion to deliver the best possible service was admirable. We were constantly emailing each other (and still are) and all of my questions were nicely answered in no time. I knew that I was doing business with someone who is very trustworthy.

Our time in Uganda was indescribable! The country itself is gorgeous and people amazingly friendly. Our guide during the week was called Stephan. He took us to the most beautiful locations in the country and gave us so much time to have the holiday we wanted to have. He was dedicated to serve us the best possible experiences. We shall never forget the nice conversations we had with him about his country and his upcoming plans. Thanks to Stephan we know much more about starting a business in Uganda as a foreigner, and we might even start something on our own in the future.

Richard and Stephan helped us to explore one of the nicest countries in the world. We will certainly return to Uganda in the near future because the country and Gatatu Safaris has so much more to offer.

Uganda is in our heart and will stay there for the rest of our lives thanks to Gatatu Safaris. The best advice that I can share is that small companies like Gatatu Safaris deliver the the biggest en best experience possible.

Sarah C   –  
United Kingdom UK
Visited: March 2016 Reviewed: Apr 26, 2016

Email Sarah C  |  50-65 years of age

Exciting, tailor-made experiences - the real Uganda!
5/5

1) the Bunyonyi photography trek
This was a short, morning trip to 5 locations: beauty spots overlooking the stunning Lake Bunyonyi. A perfect contrast to the bustle of downtown Kabale. Stunning panoramas which I will enjoy sharing with my photography club back in London.
The driver, Stephen, proved very careful, knowledgeable and sensitive to my needs eg coffee!

Stefan   –  
United Kingdom UK
Visited: April 2016 Reviewed: Apr 6, 2016

Email Stefan

Perfect. Efficient, reliable, punctual and friendly!
5/5

I booked a permit to see the mountain gorillas at Mgahinga N.P. with Gatatu Safaris and everything was sorted out for me with real professionalism and the staff demonstrated experience and understanding of clients' requirements. Richard, the tour operator, was patient with my requests for a safe, reliable driver and of course a gorilla tracking permit which was obtained at short notice. Stephen, the driver, was punctual and friendly, getting me to and from the park safely. Most impressive of all was the attention Gatatu paid to the client. I met with both Richard and Stephen several times before the trip to ensure everything was planned to perfection. I'd recommend Gatatu to anyone wanting to see the incredible gorillas in Uganda.

Malcolm   –  
Australia AU
Visited: May 2015 Reviewed: Feb 13, 2016

Email Malcolm  |  35-50 years of age  |  Experience level: 2-5 safaris

Gorilla Trip
5/5

For those that follow and may be looking for an operator to take them to the gorillas.

Toured with Gatatu Safari Tours who are 100 metres down the end of the road from Kabale Backpackers. Low Season permit was $350, $100 for transport and $50 to stay near the park for one night. Left Kabale at 4pm and arrived at the Wild Olives guesthouse at 6.00pm. Basic but clean and comfortable and perfect for the one night. Meals included. Left for the park at 7.20am for 8.30am briefing. Only 2 people on the trek so I think getting a permit at short notice is not an issue right now. I arranged on the Thursday for a Saturday trek. Trek was pretty tough on the legs but well worth it and got very close to the gorillas. An hour with the gorillas and 3.5 hours all up. Very safe driver and happy to stop for photos along the way. These guys were a lot cheaper than another well known operator in town and are a very good choice for your trek. Definitely recommend that you check them out. They even thru in a return trip to the lake for petrol money which was a very nice touch.

Angel   –  
Israel IL
Visited: August 2015 Reviewed: Nov 8, 2015

Email Angel  |  50-65 years of age  |  Experience level: 2-5 safaris

I got a very good service from Gatatu (Richard) that managed my Safari at QENP. I strongly recommend
5/5

I got a very good service from Gatatu (Richard) that managed my Safari at QENP. I strongly recommend

Emma   –  
Australia AU
Visited: September 2015 Reviewed: Oct 17, 2015

Email Emma  |  20-35 years of age  |  Experience level: first safari

Gorilla trekking - Bwindi
5/5

Richard organised my Gorilla permit for me and I had a driver from Gatatu Safaris for the day of my safari. Richard responded to all emails promptly and was very accommodating to budget and dates. My driver Dale was friendly and safe. I would, and have, recommended Gatatu to friends. I paid for my permit via a bank deposit, Richard acknowledged the money was received and arranged my permit with no problems.

Marcos   –  
Cyprus CY
Visited: September 2015 Reviewed: Sep 17, 2015

Email Marcos  |  35-50 years of age  |  Experience level: 2-5 safaris

Value for money
5/5

My experience with Gatatu Safaris was a short one as I hired one of their cars and a driver to get from Lake Bunyonyi to Kigali, about a 3 hour drive. There is not much to say about the ride, which was uneventful, but I feel that I must say something about the money I paid for it. Huge difference!! Out of the four quotes I received, the one from Gatatu was four times cheaper than the most expensive one and 3 times cheaper than the second most expensive. I would certainly recommend using their services as it looks like this is a very reasonable company trying to make a living and not trying to rip off ignorant tourists.

Reply from Gatatu Safaris
Reply from Gatatu Safaris
Posted on Sep 18, 2015

Thank you Marcos. It was great inquiring and having you on this ride from Lake bunyonyi to Kigali City, I am very sure that you really enjoyed.

Klaus Lurse   –  
Germany DE
Visited: May 2015 Reviewed: May 14, 2015

65+ years of age  |  Experience level: over 5 safaris

very reliable trip organization with highly competent guide
5/5

In organizing our tour the communication with Gatatu was very effektiv. Richard responded very fast and flexible to my special questions. He tried to keep in contact with me and thus I was never unsure, wether e erythind will work well.
And so it did. Our guide was well in time in Mutukula zo pick us up at the Tanzanian boarder. Kenneth, the guide again proved to be very competent in explaining us the coutry, it's nature and animals. This was the second trip i made with Kenneth + Gatatu and again all our experiences were positiv! I can also recommend the Fort Murchison Hotel , which Gatatu had selected for us: clean, good service, well tasting food and a beautifull site!

Reply from Gatatu Safaris
Reply from Gatatu Safaris
Posted on Dec 14, 2015

Looking forward to have you next year 2016

Tam Visited: April 2015 Reviewed: May 5, 2015

Excellent!
5/5

Richard is a fantastic guy & helped us have the most amazing experience meeting the gorillas. I Would definitely recommend to all

Sarah C   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 20, 2015

50-65 years of age  |  Experience level: first safari

Thank you, Gatatu Safaris, for an unforgettable, exciting experience - tailor-made to suit my needs!
5/5

I was impressed by the fair and transparent pricing of the trip and outstanding customer service. The Gatatu tour operator, Richard, whose English was excellent, proved highly organised and exceptionally attentive. He was also a very careful driver. The trekking was physically tough (at least for me at the age of 60+) - hiring a porter was key to the success of my safari trip. I loved the certificate award ceremony at the end. All the Park staff, too, were very professional.
Beautiful scenery. An altogether magical day! I shall be returning to Uganda and its wonderful people...

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