SafariBookings has received complaints from clients about Gatatu Safaris.

Reviews

Sort By: Date Most Helpful Rating 81-82 of 82 Reviews
Johan Janssen   –  
Netherlands NL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Johan Janssen  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Johan Janssen and not that of SafariBookings.
Warning: don’t book with Gatatu!
1/5

For our honeymoon we booked a Gorilla tour 5 months in advance. We also transferred 1.300 USD to Gatatu. Gatatu confirmed the booking by e-mail and we even drove to Bwindi NP to start the Gorilla trek. After the introduction the driver (no connection with Gatatu) told us something is wrong. No booking was made by Gatutu with the Uganda wildlife authority and also no permits left. Meaning we couldn’t do the Gorilla trek, the main reason we booked a flight to Uganda! On our return to the lodge we met with someone from Gatatu (interim manager) and he apologised and we asked for a full refund which we received. We understood from him and someone from our lodge that Richard, owner of Gatatu, is in jail for fraud! We are very disappointed with Gatatu. From everything during our trip this was the only thing that had to go right because the permits are very limited. Gatatu, NEVER AGAIN.

Martin   –  
Argentina AR
Visited: September 2018 Reviewed: Oct 12, 2018

Email Martin  |  20-35 years of age  |  Experience level: 2-5 safaris

Unique thoughtfulnes
5/5

Richard and Steve are an incredible duo. Not only they delivered on all the expectations around the Gorilla trekking, but also they went above and beyond by taking me out to local restaurants in their spare time.

This will make your Uganda experience significantly better

Reply from Gatatu Safaris
Reply from Gatatu Safaris
Posted on Oct 20, 2018

Thank you, was great booking with us and was our pleasure to give you our best experience in Uganda, we are here to help with all your questions and booking and finally gorilla tracking is a life time experience.

Thank you again for sharing your good experience globally!

Richard

Disclaimer

  • All corporate and/or tour info is provided by Gatatu Safaris, not SafariBookings